60-96 Jamaica Street, Glasgow City Centre, Glasgow, G1 4QG, United Kingdom
#22 of 80 hotels in Glasgow
Guests' ChoiceBased on 5185 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Robyn
AustraliaNothing
Cleanliness, staff, location, everything!
Stayed in May 2024
Reviewed: 9 May 2024
Cheryl
United KingdomThe cleanliness was of the highest standard, may sound strange but one thing that bothers me in hotels is the poor bathroom cleanliness, in many hotels I have stayed in the bathroom grout has mould ingress, in this hotel it was spotless. The beds are comfortable and plenty of pillows. We had interconnected rooms, which was great. Staff were friendly and helpful, highly recommend
Stayed in May 2024
Reviewed: 9 May 2024
Steve
United Kingdomexcellent service, very pleasant and helpful staff.
Stayed in April 2024
Reviewed: 9 May 2024
Rosaleen
IrelandVery comfortable beds
Stayed in April 2024
Reviewed: 9 May 2024
Lindsay
United KingdomThe Leonardo was spotlessly clean. The bedrooms were a good size with a nice bathroom. Breakfast was great.
Stayed in May 2024
Reviewed: 9 May 2024
Ashleigh
United KingdomNothing I didn’t like
The staff were lovely, such a warm welcome I received.
Stayed in May 2024
Reviewed: 9 May 2024
Gail
United KingdomEverything was perfect
The whole experience was 5 star
Stayed in May 2024
Reviewed: 9 May 2024
Shaz
United KingdomNothing
The rooms are absolutely beautiful! Comfy beds and pillows! Perfect sleep
Stayed in April 2024
Reviewed: 8 May 2024
Lorna
United KingdomNothing
Everything was excellent
Stayed in May 2024
Reviewed: 8 May 2024
David
United KingdomBeautiful
Stayed in May 2024
Reviewed: 8 May 2024
Blythe
United KingdomThere were renovations being done that we weren’t aware of, didn’t really affect our stay but heads up would have been nice so that we expected it.
Nice modern decor, location is great for city centre.
Stayed in February 2024
Reviewed: 8 May 2024
Montse
United KingdomEverything was absolutely amazing
Great value for overnight and breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Rachael
United KingdomThe room wasn’t as sound proof as I’d like so all I could hear was the trains early morning late night until 12am but I know this is not hotels fault etc
Very comfortable and fancy good value for money
Stayed in May 2024
Reviewed: 7 May 2024
Gillian
United KingdomMo mini muffins at breakfast 😂 that is all!
Cleanliness, facilities amazing shower, fridge in room, view, location, staff so helpful and inviting. Great breakfast. Loved Angus on reception, perfect for the job
Stayed in May 2024
Reviewed: 7 May 2024
Ryan
United KingdomFar too expensive for one night. Just returned from a week in Greece for just over double the price of one night. In line with competition but should be far lower to support consumers
Stayed in May 2024
Reviewed: 7 May 2024
Lynsey
United KingdomToilets in the bar were out of order
Staff very helpful and friendly
Stayed in May 2024
Reviewed: 7 May 2024
Ayda
AustriaThe refrigerator was empty but not a big deal because in lobby was a buffet with everything
The bathroom is completely clean and new with a very nice Designe! The view was the river and its bridge !
Stayed in May 2024
Reviewed: 7 May 2024
Wanderingbee
United StatesExcellent location for exploring the city. Nice hotel. Clean rooms. Friendly staff. Restaurant food is good, although the service can be a bit slow. Excellent breakfast buffet.
Stayed in April 2024
Reviewed: 7 May 2024
Linda
United KingdomEverything
Stayed in May 2024
Reviewed: 7 May 2024
Judith
United KingdomTwin room with two double beds which were very comfortable, bathroom was gorgeous with White Stuff hand wash/lotions, etc. Location was perfect and staff were lovely and very helpful. Reception area is beautiful and really chilled. Would 100% stay again.
Stayed in May 2024
Reviewed: 7 May 2024
Gillian
United KingdomLifts are very busy In the morning, Long wait then people squeezing in
Friendly staff, clean room and excellent location
Stayed in May 2024
Reviewed: 6 May 2024
Natalie
United KingdomN/A
It's been decorated from my last visit. Nice to see the difference. The location was perfect for our needs.
Stayed in May 2024
Reviewed: 6 May 2024
Alan
United KingdomSmall beds Soundproofing not great between rooms
Decor Friendly staff Complimentary tea tray , water, snacks
Stayed in May 2024
Reviewed: 6 May 2024
Gary
United KingdomThere was train noise from Glasgow Central
Good location for our needs. The rooms and corridors were fresh and clean. The view of the Clyde was good.
Stayed in May 2024
Ormond Beach, USA
Niterói, Brazil
Canazei, Italy
Attendorn, Germany
San Sebastián, Spain
Stretham, UK
Veracruz, Mexico
Paraty, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content