6-12 Knightstone Road, Weston-super-Mare, BS23 2AN, United Kingdom
#8 of 21 hotels in Weston-super-Mare
Guests' ChoiceBased on 3806 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.5
Facilities
8.2
Staff
9.3
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 1 May 2024
Rosa
United KingdomWhen we first arrived from the outside the hotel appearance is poor and is need of painting. However once we entered the hotel we were pleasantly surprised. Although some areas corridors leading to the rooms appear outdated once entering into our bedroom we were again pleasantly surprised.
Staff were attentive and nothing was too much for them. We came with our dog and as he was not allowed in the restaurant staff kindly set up a lovely table in the bar area where we ate our breakfast and evening meal. Customer service from all staff was excellent. Breakfast is excellent and offers a good selection. We decided to eat at the hotel in the evenings whereby there was 3 or 4 options to choose from. The sea bass we had on our last night was delicious and the 3 course evening meal is excellent value for £19.95. Our superior double room was very clean and comfortable and our room was cleaned daily.
Stayed in May 2024
Reviewed: 30 April 2024
Michael
United KingdomThe bedside lighting in the room was inadequate - not sufficient light to read by. Water flow in the shower was rather feeble.
Hotel is in a good location and was good value for money. The staff were friendly and helpful. The dining room is pleasant and the cooked breakfast was very good.
Stayed in April 2024
Reviewed: 29 April 2024
Teresa
United KingdomNo hand soaps in bathrooms and parking can be tricky when busy.
Fabulous location, good sized, well maintained single rooms, with nice clean modern bathrooms. Staff very friendly and an excellent breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
John
United KingdomPlease clean or replace tea pots Residue was in the tea 🍵.
Excellent staff, great location with free parking
Stayed in April 2024
Reviewed: 28 April 2024
Julie
United KingdomA little to warm all through the night heating on
Everything was lovely thought it
Stayed in April 2024
Reviewed: 27 April 2024
Tdz
United KingdomI stayed for one night and everything was alright, no problems whatsoever.
Friendly staff, good location, clean room with a nice view. They let me park my motorbike at the back out of view for extra security which was nice. Beer at the bar was reasonably priced. Good cooked breakfast.
Stayed in April 2024
Reviewed: 27 April 2024
Janet
United KingdomWe wanted a front facing room without stairs so I contacted the hotel and they were able to change it for us. The room we were given was standard room instead of a superior one, unfortunately it was sadly in need of updating. Paintwork chipped and carpet soiled.
Close to seafront, pier and town centre. Good transport links. Good choice of dinner and breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Elisabeth
United KingdomCould do with a bit of re-decoration!
Lovely and relaxed hotel, very dog-friendly and perfect location on the seafront.
Stayed in April 2024
Reviewed: 24 April 2024
Judith
United KingdomNeeds a bit of TLC
Warm clean & comfortable
Stayed in April 2024
Reviewed: 23 April 2024
Keith
United KingdomHappy, everything was as expected
Rooms well positioned, dogs allowed and car parking facilities very useful, excellent breakfast, we have stayed before last year
Stayed in April 2024
Reviewed: 23 April 2024
Peter
United KingdomThe staff were very friendly. Room was clean and had everything we needed.
Stayed in April 2024
Reviewed: 23 April 2024
David
United KingdomThe car park is too small!
The breakfast was very good. The sea view from my room was lovely.
Stayed in April 2024
Reviewed: 22 April 2024
Kathryn
United KingdomIt was very quiet and a very good location
Stayed in April 2024
Reviewed: 21 April 2024
Mark
United KingdomNothing
Delightful room. Nice breakfast. Clean hotel. Location very good for the beach and the town centre.
Stayed in March 2024
Reviewed: 21 April 2024
Hopkins
United KingdomNothing
Excellent breakfast cose to promenade
Stayed in March 2024
Reviewed: 19 April 2024
Neil
United KingdomLarge comfortable room; Very friendly staff; Excellent breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Pargeter
United KingdomNo hot water in sink basin Mattress needs upgrading
Stayed in April 2024
Reviewed: 17 April 2024
Carlisle
United KingdomIt was very hot while we were there so we had to have the bedroom windows open but the hotel is just off the main road and it gets a bit noisy with traffic and people on a night out when trying to sleep.
We were in Weston Super Mare celebrating my partners birthday. The room was large and clean. The staff were friendly. The breakfast was delicious. The beach is across one road as you leave the hotel and I could see the ocean from our window which was lovely. We did a day trip to Wells from there which was great. There is limited parking but there was always a space available. It's very close to restaurants and the pier. We had a lovely weekend!
Stayed in April 2024
Reviewed: 17 April 2024
Dawn
United KingdomWe had to give a time for breakfast upon arrival
Location of the property is very good, pleasant helpful staff and a good breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Robert
United KingdomIt certainly needs updating. The bathroom window needs replacing and the outside appearance lets it down
The staff were exceptional. They were friendly and very helpful. Paris was wonderful on reception and did an excellent job. Nicole was great too. The hotel is spotlessly clean and as it’s an old building that can’t be easy. The breakfast was good
Stayed in April 2024
Reviewed: 15 April 2024
Chris
United KingdomThe shower needed repairs
Hi good staff and good 👍 breakfast room clean thanks chris
Stayed in April 2024
Reviewed: 15 April 2024
Kate
United KingdomDogs mess in car park
Great location,fab Becky,comfy bed, plenty of hot water, close to shops,beach, parking
Stayed in April 2024
Reviewed: 15 April 2024
Fletcher
United KingdomFan in bathroom didn't cut out bit irritating in the night
Lovely big room and big bed
Stayed in April 2024
Reviewed: 13 April 2024
Janet
United KingdomRain
It has own parking and sea views
Stayed in April 2024
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