Not a single thing.

A beautiful hotel, in a good location for travelling around London. I could not fault the hotel or staff.

Stayed in May 2024

Nothing!

We had a basic club room which has stairs up to the bed. Very different! Lovely tall ceiling above the bed as well. Everything was very clean and kept looking lovely.

Stayed in April 2024

Lack of a decent restaurant and very small desk in the room.

Quirky and quite individual. Pleasant stay.

Stayed in April 2024

We had a broken window in our room which did cause the temperature to drop

Very clean was lovely

Stayed in March 2024

Bed was not comfy

Stayed in April 2024

Everything was great.

Excellent hidden treasure - amazing experience.

Stayed in April 2024

Super cute room, lovely decor in the common spaces. Great shower. Extremely quiet!

Stayed in April 2024

Living rooms are nice

Accommodation

Stayed in April 2024

Everything. The service the breakfast Courtesy of the staff. Helpful&#informative

Stayed in April 2024

Outstanding Property, V close to the DLR. Loved the concept of Duplex boarding. Full marks to Adriana for a warm welcome. 100% recommended !

Stayed in April 2024

Nothing!

Lovely room and architecture. Decor of room and communal areas. Lovely extra touch giving snacks and water to guests participating in the marathon.

Stayed in April 2024

Couldn’t find a fault with it!

Superb hotel - very clean and stylish, comfortable beds, well equipped rooms, big bath and great shower, really lovely breakfast and friendly staff.

Stayed in April 2024

Stunning, lush, immaculately maintained, exceptional. Excellent customer service, delicious breakfast. Thank you!

Stayed in April 2024

The air con wasn’t very powerful so the rooms get very hot!

Location, rooms, decor, friendly staff, price

Stayed in April 2024

The room felt a little outdated but was comfy and had e everything you need.

Staff was very nice and helpful. The hotel itself was close to Canary Wharf with a great connection to the City. Breakfast was plenty and had a great variety.

Stayed in April 2024

Not able to buy a drink after the bad had closed. We knew the bar shut early but not that there wasn’t room service for drinks

Unique style

Stayed in April 2024

If one is really expecting fitness amenities / gym (I generally *really* wanted a hotel gym while traveling before work) - the facility hours were odd (gym opened at 9 AM with no obvious reason for that) and the facility area was so small and ill equipped that it really only works if you want access to a treadmill or elliptical.) Weights not very heavy and there’s no room at all on the floor to stand / workout. (You really can only lie on the one bench).

The room was so beautiful and comfortable. I loved the decor, set up and building. Other guests were wonderful / polite, there was safe / easy access to transport, the stay was very quiet, and breakfast was lovely.

Stayed in April 2024

Location isn't perfect but a 15 minute walk into Docklands and part of the city where you can get to everywhere else. I wouldn't walk there alone at night.

Each room is unique, mine had a staircase with a loft style bedroom, which may not be for everyone but I found very cool. The bathroom included a large soaking tub which was needed after a work conference. The staff is incredibly friendly and willing to help wherever they can.

Stayed in March 2024

I guess a window that you can actually open, would be great..... Sometimes the matrasses should be changed (I think they weren't that new). Warm water took ages to come through.

We really liked the location, which was very close to the train station. The room was nice, with a lovely atmosphere. There was a lovely bathroom and the cute "fake" digital fireplace on the wall in the bedroom.

Stayed in April 2024

Nothing. I am a happy customer and will 100% be using this venue again if I have meetings in Canary Wharf or The Excel Center. 10/10.

The pictures online looked great but I was a tad concerned about the location. These fears were unjustified, the area is fine and the tube (DLR) is a 2 minute walk away (excellent links to Canary Wharf and The Excel Center).

Stayed in April 2024

The heavy use of fragrances in a hotel can be a problem if you have a low tolerance for scents. Room cleaning could have been more consistent, it's always nice to have the extra roll of toilet paper just in case. Check-out was quite short, and the usual courtesies of the reception staff were not exchanged. As for the location, the surprise was crossing the highway along a single overpass and walking between the construction site and the highway in the direction of Canary Wharf.

Breakfast was tasty and plentiful enough for a small hotel. Beds and pillows were exceptionally good, the location was quite peaceful and the hotel was well kept. There were several tube and bus lines nearby and the staff was friendly.

Stayed in April 2024

Lovely friendly, welcoming reception team, the hotel was beautiful and smelled amazing ! we reserved the hexagonal room which was really gorgeous, lovely big comfy bed, great shower and very roomy !, the location of the hotel is perfect, just a short walk along to canary Wharf, , we didn't eat in the hotel as we had made other arrangements in Central London, however, we did have a few drinks in the bar one evening which was very relaxing and served to us by a very lovely lady ! Thanks to the really pleasant staff, we will definitely stay here again

Stayed in April 2024

Nothing not to like

Beautiful property

Stayed in April 2024

I didn’t like only one think-that we suppose to check in after 3pm in the afternoon and we had to check out at 11am.

It was very clean and the staff was very friendly,polite,kind and supportive.

Stayed in March 2024