Check-in was online with a code to open a key box. It was announced by a lengthy automatic message whose title was not explicit. It created some confusion because we didn't expect such an Airbnb-style check-in at the hotel. The full English breakfast is good but not very generous. Specifically, the small cup of baked beans seems lost in the middle of a large plate that's not full. Single-glazed windows close with a simple hook. One does not close properly. The neighborhood is quiet, and the weather was mild and dry; winter or rainy weather might be less pleasant. To strengthen efforts to reduce carbon footprint, I suggest replacing single-use plastic packaged soaps and shampoos with bulk dispensers.

The historic manor has preserved architecture and beautiful stained glass and chimney tile. Interesting information about the Prince of Wales's mistress is displayed on the walls (and in the gentlemen's restroom). Room 10 is large and comfortable, with a window and a bow window. The lighting is pleasant. Sufficient electrical outlets and storage space (closet, commode). You can prepare hot drinks. The bathroom, not very large, includes a spa bath. Housekeeping is done every 3 days (we appreciate it for ecological reasons). The breakfast is in the sister hotel, The Derby Manor, a few steps across the street. It's also enjoyable, with slightly more glitzy decor and a small terrace. Common areas include a salon with complimentary coffee, tea, and biscuits and a separate bar (check the opening hours). The staff manage both hôtels simultaneously. When present, they are kind and helpful. Specifically, they let me take photos of the beautiful King room's stained glass (it was unoccupied). The location is tranquil, in a residential area of the city. A car is useful for finding somewhere to dine (the hotel and its sister hotel no longer provide meals). The value for money is quite good. We enjoyed our stay, visiting the famous gardens of Abbotsbury and Exbury and discovering the Jurassic Coast.

Stayed in May 2024

There was nothing we didn’t like. The small toilet in the room smelt slightly of urine, we think it’s maybe got into the grouting on the bathroom floor as the bathroom itself was immaculate.

We loved the history of the property, the rooms were spacious and the four poster bed and roll top bath were a luxury. We slept really well, the location is perfect, ten minute walk to the beach, staff are really friendly. We would stay here again.

Stayed in May 2024

Early closing of tea and coffee facility and bar but it is understandable and easy access of the sister hotel supplying everything required makes it acceptable.

The historical connection and museum type information were wonderful.

Stayed in May 2024

Nothing

Great breakfast

Stayed in April 2024

Beautiful and comfortable room, with excellent friendly staff. Lovely breakfast.

Stayed in May 2024

There was no wardrobe space.

The manor has been an interesting and lovely place. The room is comfortable and beautiful.

Stayed in April 2024

Bathroom too small.

Good breakfast, few mins walk to bus stop for Town and 15 mins walk to Railway station for Poole.

Stayed in May 2024

spacious room, gorgeous linen and towels, comfortable bed, parking, delicious breakfast and proximity to the beach, easy walking distance, really good value for money

Stayed in May 2024

The en-suite was a bit small but it served a purpose

The room was very comfortable and quiet

Stayed in May 2024

I think like with so many similar places, its suffered after Covid and there were some issues with maintenance , with windows not closing and sadly it was a very windy few days. there was also problems with water pressure in the first room. Having no breakfast room and having to go across the road to get breakfast .

Location of the Hotel was perfect, Its a beautiful looking building with history and has a museum to the orignal owner. Our first room in the attic was smaller, but we had secured a very cheap deal. The second room was so much bigger and very comfortable . It had beautiful furnishings and bed. The Guy on reception was very helpful and kind. He also dealt with a few issues in the first room and moved us without any bother to the bigger room. Parking was also a bonus. There was also a room downstairs with access to hot drink making facilites, and biscuits

Stayed in March 2024

Nothing

The character

Stayed in April 2024

I would have described our suite as a large room with a sitting area. Some of the chairs were not very comfortable.

The breakfast, served across the road in the sister hotel was very good. We had ample supplies of tea and coffee in our room, but there was also a comfortable lounge where we could get hot drinks.

Stayed in April 2024

No restaurant on site, had to cross the road to sister hotel for breakfast

Nice clean comfortable hotel

Stayed in April 2024

We arrived early at c. 12noon but nobody available at check-in; I called the number of the sister hotel but no answer. The bathroom / shower room was very very small, even for a shower room. Reasonable value at the discounted price but not at the full price.

The room was fine, but rather small, and the property had character. The location was good and quiet - the garden would be nice in the summer. The breakfast was good for the price in the sister hotel

Stayed in April 2024

Nothing

Good location. Features. Atmosphere. History of the place. A very pleasant stay.

Stayed in April 2024

We stayed in a suite and 2 x TV's were in the room but only 1 remote and this didn't work so not very good, the furniture is very old and honestly needs replacing or refurbishment. The cleanliness of the room could have been better, dust in areas etc. Shower curtain is not very hygienic and should be replaced with screen or washed after every check out ready for next guest.

The hotel location was great for the beach or to walk into Bournemouth centre. The bedroom was spacious and light and in manor with the style of the building. Tea and coffee facility in room was good.

Stayed in April 2024

No staff after 6pm, little bar also closed at 6pm, hairs in Bath, water stains on all bathroom walls, no catering facilities you have to cross the road to another hotel and they only do breakfast, very warm in the hotel.

The Manor feel. Big room. Friendly reception staff.

Stayed in April 2024

The kettle needed descaling.

The building was beautiful and had a beautiful interior.

Stayed in April 2024

4 poster bed sunken bath free parking My wife saw the pictures and wants to go with me next time

Stayed in April 2024

Only problem was the boiler switched off so no heating or hot water for the night/ morning. Otherwise very good.

Stayed in March 2024

Amazing location, parking was a massive bonus and the room and property was beautiful, the bed comfy and the attention to detail was lovely. Was running a little late so didn't make in person check in but having the keys left in a safe for us was really handy for check in.

Stayed in April 2024

Although we were upgraded I had informed hotel my husband had difficulty walking and we were provided with a spa bath that neither he nor I could access because of two huge steps and a lip which was needed to be climbed to reach bath. Very cold in rooms. My husband mentioned it first night but nothing was done about it. Accept it was an old property.

Nothing exceptional. Breakfast good - provided in hotel opposite

Stayed in April 2024

Everything ok

Only stayed for one night but everything was excellent, room spaceous, bathroom had great shower and spar bath, onsite parking and even though we had to go to the sister hotel opposite for breakfast which was amazing we liked it all. The hotel had lots of history to offer which showed in the decor around the building. Location not too far from the town or beach.

Stayed in April 2024

It was really cold in the room, as it is so big the radiator should have been left on low. Towel rail in bathroom also off so the floor was freezing! There are lots of windows but curtains cover them although the morning light came through top windows.

The room was much bigger than we thought, Seemed to be seeped in history. The area was well laid out and was nice to sit and watch tv on a sofa. Bed was beautiful and bathroom very nice and modern with 2 showers in case you don't want to get your hair wet!

Stayed in April 2024