Green Lane, Lancaster, LA1 4GJ , United Kingdom
#10 of 12 hotels in Lancaster
Guests' ChoiceBased on 1688 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.0
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 29 November 2023
Felicity
United KingdomJust as lovely as it always has been. Very welcoming. Staff helpful and friendly. Food very good.
Stayed in November 2023
Reviewed: 25 November 2023
Martin
United KingdomLocation
Ok
Stayed in October 2023
Reviewed: 22 November 2023
Louise
United KingdomBathroom a bit dated. Charge for car parking charge disappointing when not booked direct.
The spacious bedroom and bar
Stayed in November 2023
Reviewed: 19 November 2023
Stephen
United KingdomFor the price - food just ok. Can get a better presented breakfast at holiday inn or premier inn. Burger at £27 should knock spots off a pub burger - but it didn’t
Friendly team, great spa and gym, comfortable bed
Stayed in November 2023
Reviewed: 17 November 2023
Alison
United KingdomNothing
Really convenient for visiting university student
Stayed in November 2023
Reviewed: 16 November 2023
Melanie
United KingdomLovely hotel. The staff were incredibly helpful in providing a room that was away from some renovation work being carried out on some of the bedrooms. The food in the bar was excellent.
Stayed in November 2023
Reviewed: 15 November 2023
Penny
Isle of ManThe restaurant menu didn’t appeal to me so we were going to have a bar meal and the only think I liked was the fish and chips but it wasn’t cod and I don’t like hake. Having said all that it was a personal choice for me and many people would have been perfectly happy with the choices on offer. We ended up having a few starters as a tapas with a glass of wine, all in front of a lovely open fire and again served by fabulous staff. We had to pay for car parking, but we’re advised that if we booked direct with the hotel the car park wasn’t charged for.
We had a beautiful breakfast freshly cooked and served by lovely staff.
Stayed in November 2023
Reviewed: 14 November 2023
Ronald
NetherlandsThe rooms are comfortable, but a bit simple
The common spaces, especially the reception area, are very cosy and warm. The staff is very responsive and kind. Excellent gluten free options in the restaurant
Stayed in November 2023
Reviewed: 13 November 2023
Joyce
United KingdomStaff very friendly and welcoming and looked after us very well
Stayed in November 2023
Reviewed: 13 November 2023
Francesca
United KingdomBreakfast wasn’t the best- hash brown cold and black pudding rubbery.
Lovely hotel, open fires, comfortable bed. Leisure facilities were great!
Stayed in November 2023
Reviewed: 12 November 2023
Sheila
United KingdomWhere were all the guests?
Enjoyed our luxury suite
Stayed in November 2023
Reviewed: 6 November 2023
Judith
United KingdomDated decor - rooms need a face lift. Xtra charge for dog was a bit steep, as was car parking charge
Very laid back and friendly
Stayed in November 2023
Reviewed: 5 November 2023
Mike
United KingdomVery family friendly
Stayed in October 2023
Reviewed: 4 November 2023
Linda
United KingdomParking charge is horrendous
Location, breakfast and nice room
Stayed in November 2023
Reviewed: 3 November 2023
Janet
United KingdomOld carpets in the room
Comfy beds!
Stayed in October 2023
Reviewed: 2 November 2023
Lorraine
United KingdomNoisy neighbours in next room, we were in 077
Reception staff especially Luke was so helpful.
Stayed in October 2023
Reviewed: 2 November 2023
Leilane
SingaporeHotel was excellent location for what we needed. Restaurants were good and staff professionals
Stayed in October 2023
Reviewed: 1 November 2023
Margaret
United KingdomNothing
Spacious surroundings. Friendly bar for supper. Dog friendly- staff and facilities Close to motorway
Stayed in October 2023
Reviewed: 30 October 2023
Styles
United KingdomNothing
Nice welcome .. open fire .. lovely food .. nice staff
Stayed in October 2023
Reviewed: 30 October 2023
Susan
United KingdomNothing
Easy to find as it’s just off the M6, leisure facilities were excellent. Staff were very friendly and helpful
Stayed in October 2023
Reviewed: 28 October 2023
Kay
United KingdomComfortable room. Very convenient for university. Lovely spa/pool. Good food choice - restaurant and bar.
Stayed in October 2023
Reviewed: 26 October 2023
Leanne
AustraliaPerhaps the provision of a small bar fridge. Staff could have mentioned the pool and leisure facilities.
Lovely bedroom on 1st floor with wonderful outlook. Received an upgrade to Superior Double, including splendid full-sized bath. Dinner at the Foodworks restaurant was superb - the grilled seabass was exemplary. The breakfast for 12.50 pounds each (paid on check-in) was extensive, with hot and cold options included. Very close to Lancaster University (graduate school of management). Coffee and tea maker was excellent.
Stayed in September 2023
Reviewed: 24 October 2023
Kirsty
United KingdomThere was a slight fishy smell on the weekend we stayed
Stunning property in a beautiful location. Close to the motorway but you wouldn’t know when you are there
Stayed in October 2023
Reviewed: 24 October 2023
Miguel
Portugalcharge to my card went it was changed previously to my father's card (and booking).
everything went quite well. Very nice Room
Stayed in August 2023
Reviewed: 24 October 2023
Maryon
United KingdomCharged for parking
Convenient location Dog friendly
Stayed in October 2023
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