Was a bit dirty had to clean plates and sinks

Everything

Stayed in May 2024

not enough parking at lodge bit far from entertainment .bit hard to see tv in bright sun

space ,location by lake ,ensuite and jack jill

Stayed in April 2024

Main bedroom bed a bit uncomfortable- could feel springs in mattress so maybe a new mattress is required. But other then hey perfect stay

Lovely location - very peaceful. Spacious and facilities were good. Lovely restaurant onsite- fabulous Sunday lunch. Hot tub nice to reach in for our girls weekend.

Stayed in October 2023

The stay wasn’t long enough. We enjoyed it that much.

Everything was perfect! It was a homely lodge, spacious and nipping clean. Very welcoming too. Perfectly located.

Stayed in August 2023

The mattress in the main bedroom needs to be replaced as it’s quite bumpy with the springs

The lodge was beautiful and on a great location within the park . Had an Xbox too which was great for the kids

Stayed in August 2023

Not alot for kids around the area unless you go into york. Beds were a little uncomfortable

View was lovely, lodge was incredible

Stayed in June 2023

The vacuum, a cupboard door and parasol were broken. They didn’t have kitchen scissors or a jug which would’ve been handy when cooking. Also only had two plastic cups for using when in hot tub even though 6 of us staying. We like to follow the rules and keep a place clean but was tricky when the vacuum pipe was broken and no cleaning products/ cloths.

storage space

Stayed in March 2023

Not applicable

We did not eat breakfast out

Stayed in September 2022

Would be great if there were more amenities on the complex

Absolutely loved it here! So peaceful & relaxing!

Stayed in June 2022

The lodge slept 8 yet not enough plates, dining chairs etc.

Perfect location, luxury lodge, extremely clean and well maintained. Easy booking from start to finish. Will definitely return.

Stayed in April 2022

nothing

everything

Stayed in December 2021

Following this review I have now been told they are keeping my £200 deposit! Not sure why yet as we left the place undamaged. Still waiting on details. Two chairs very unstable, and couldnt be used even though there were 5 of us. Hot tub was nice until we saw globs of someone elses hair in the water. Bed uncomfortable, single beds very narrow. Shower head in large shower dirty, and hose in second one dirty. Some shower heads had large globs of black dirt coming out when used. No information on whether we were expected to wash sheets and towels upon departure, just told to leave it as found. No hot water on two mornings, called maintenance man who arrived to confirm there was hot water [ well it did have 7 hrs to heat up!]. He appeared to have a pissed off attitude, didn't say much and my son who was there on his own was left feeling guilty. I noticed that the guest book left for reviews had pages torn out, presumably these were less favourable reviews. Important to note no Wi-Fi after 12.00 midnight on night before departure. Our own Internet signal from Vodafone was non existent in the immediate area, so we were relying on the lodge Wi-Fi. Luckily we had already planned our return journey, but needed it for banking and other vitals like booking events the next day. We couldnt ring from inside the lodge but got signal outside. Thought the shut off Wi-Fi was a bit mean considering we paid over £800 for 4 nights. We asked also if we could have just a little extra time to get out the next day as we have 3 disabled sons, and it takes a lot to get them ready. There was no discretion on an extra charge of £15, which again I thought was mean in the circumstances.

Location beside lake really peaceful and quiet. Beautiful lodge with many basic needs catered for. Near to two small villages and a handy drive to York. We were late in arriving and rang ahead, helpfully they were able to leave the key in a little key box on outside of the lodge. I did have to ring 3 or 4 times though before I got an email confirming they would do that and provide the PIN before the office closed around 17.00 hrs. Parking great, just beside your lodge, no extra charge.

Stayed in July 2023

The wonderful view from the Lodge. Its Prime position. The Lodge itself was amazing.

Stayed in May 2022

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Stayed in April 2024

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Stayed in January 2024

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Stayed in July 2023

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Stayed in July 2023

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Stayed in February 2023

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in December 2021

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Stayed in July 2021

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Stayed in June 2021

There are no comments available for this review

Stayed in June 2023