400 Marlborough Gate, Milton Keynes, MK9 3FP, United Kingdom
#3 of 27 hotels in Milton Keynes
Guests' ChoiceBased on 6026 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
8.9
Staff
8.8
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 10 May 2024
Terri
United KingdomThe food in the restaurant was limited on choice on the A La Carte side.
The property was amazing. The views were incredible.
Stayed in May 2024
Reviewed: 9 May 2024
Natalie
United KingdomSome management improvement needed in the restaurant. Had dinner one evening in there. On taking my order, the waiter never asked if anyone had allergies. I have a severe fish allergy and carry EpiPens. When I told him I had an allergy, he didn't understand why I would need to tell him. My colleague asked if he had any training on allergies and he said no. He looked genuinely puzzled, so I believed him. That is a serious failing. Also, I was served a soft drink in a nice glass but it had a chunk out of the rim, which I caught on my mouth. I mentioned it to the manager on duty and told her the glass should be disposed of. She just said, ok and walked off. I would have expected a fresh glass and another drink. At breakfast some of the waiting on staff are not helpful. There are 2 milk machines for cereals. Day 1 was fine. Day 2 it was coming out a small drop at a time and took 2 minutes to get enough. I mentioned it and was told it was always slow, which it hadn't been when used the day before. The second milk machine was the same just a trickle...and another customer was told to tip it over sideways and the milk would come out. A health and safety issue waiting to happen!!! All that needed doing was milk pouring into the top, which a helpful young lad did this morning.
The hotel is lovely. Everything you need for a few days working away and would also be good for a leisure trip. Apart from staff mentioned below everyone else was great, especially reception, cleaning staff and two gentlemen at the bar. The hotel is well furnished, nothjng is shabby or dated and everywhere is spotless. Amazing views if you have a room overlooking the park.
Stayed in May 2024
Reviewed: 9 May 2024
Alan
SpainHard to find entrance reception from sat nav..reception area was intimidating.
The disabled room was perfect for us.
Stayed in April 2024
Reviewed: 9 May 2024
Vincent
United KingdomNeeds more staff in the bar area to assist table service.
Great location, lovely hotel with a great rooftop bar which I really like and looks over Campbell park.
Stayed in May 2024
Reviewed: 9 May 2024
Mcneill
United Kingdomexternal signage for the hotel is high on the side of the building, also there is no signage from the adjacent car park resulting in me and some other people I met wondering around for 5-10 minutes to fine the hotel entrance.
Location was perfect, just across the road from the theatre.
Stayed in April 2024
Reviewed: 9 May 2024
Saidat
United KingdomNot enough variety for breakfast eg halal sausage.. etc
The ambience
Stayed in May 2024
Reviewed: 8 May 2024
Julie
United KingdomNothing.
Stunning new hotel in fabulous location. Easy access to everything. View from sky bar brilliant and food , drinks and service excellent
Stayed in May 2024
Reviewed: 8 May 2024
Samuel
United KingdomNice Hotel. Parking is a bit of issue
Stayed in May 2024
Reviewed: 8 May 2024
Heysim0n
United KingdomBreakfast is quite high. Would be nice if there were scrambled eggs as an option. Also I would like to see some better gym equipment.
Very good as always. I use this hotel once a month.
Stayed in May 2024
Reviewed: 7 May 2024
Tony
United KingdomAll good, though not sure we felt entirely safe overall.
A nice room and right in the centre of MK. Breakfast was amazing!
Stayed in April 2024
Reviewed: 6 May 2024
Paul
United Kingdomnothing
location was very good for shopping hotel was very clean and staff very friendly restaurant views were stunning
Stayed in May 2024
Reviewed: 6 May 2024
Christopher
United KingdomN/A
Modern well maintained and well appointed.
Stayed in May 2024
Reviewed: 5 May 2024
Michelle
United KingdomHolding Deposit being charged
Location
Stayed in May 2024
Reviewed: 4 May 2024
Clarke
United KingdomShower wasn’t hot enough or powerful enough
Very clean, lovely hotel. Great location and view was amazing at level 14 at the restaurant. Bed very comfy, Would recommend
Stayed in May 2024
Reviewed: 4 May 2024
Leslie
United KingdomNice hotel
Clean
Stayed in May 2024
Reviewed: 4 May 2024
Kyle
United KingdomEverything was great!!
Location, view, great bar staff, clean and no riff-raff even though it’s open to the public… loads of storage for sex toys over our stay 😈lol 😂
Stayed in May 2024
Reviewed: 4 May 2024
Dean
United KingdomNothing
Very modern nice rooms comfy bed , lovely breakfast, parking very convenient £8 for 24hr if you get ticket validated by reception
Stayed in May 2024
Reviewed: 4 May 2024
Andrew
United KingdomGood
Stayed in April 2024
Reviewed: 4 May 2024
Seymour
United KingdomSky bar eating for the bar area was on very LOW tables and not enough space. The bill was wrong 2 times and it wasn’t pleasant having to keep returning it.
Location great for our needs. Room good although 1 towel short. Sky bar had great views
Stayed in April 2024
Reviewed: 4 May 2024
Gwen
United KingdomNothing
I loved it. Everything
Stayed in April 2024
Reviewed: 3 May 2024
Alin
United KingdomN/a
Excellent in all areas, great views, multiple breakfast choices , impeccable service, impressive rooms, ambience and great staff.
Stayed in April 2024
Reviewed: 2 May 2024
Deliwe
United KingdomHotel does not have any parking close by.
Clean and modern
Stayed in April 2024
Reviewed: 1 May 2024
Lyn
United KingdomBeing able to hear the visitors in the neighbouring room talking
Attractive decor, cleanliness, friendly staff, comfortable.
Stayed in April 2024
Reviewed: 1 May 2024
Kantdog
United KingdomPersonally, I felt the bed was a little uncomfortable but that is just my opinion.
Great location and exceptional value for money. Amazing bar on the 14th floor as well. The staff were all extremely welcoming.
Stayed in April 2024
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