Nothing

Breakfast was good quality

Stayed in May 2024

Walls were thin, and we could hear the next door room clearly

Staff were very helpful. Rooms spacious and comfortable. Cusine was lovely

Stayed in May 2024

When we arrived the road leading onto the property was closed there was a tiny map pinned on a traffic cone explaining how we had to drive a different way to gain access. We arrived after dark, the map was not very clear and we nearly gave up. It really wasn't a great start! We should have been told before hand.

Lovely size room, very comfortable bed. Clean and friendly staff

Stayed in May 2024

Pool/spa

Stayed in April 2024

Can't find anything

We were there for a wedding it was a beautiful venue and the food was lovely. Staff were attentive and organised..day ran smoothly

Stayed in May 2024

Didn’t think the breakfast was as good this year, the bacon seemed reformed and the sausage tasted a bit strange

Love the location and the spa facilities , comfortable quiet bedrooms

Stayed in May 2024

Wonderful, peaceful stay. The staff here are lovely and really helpful.

Stayed in May 2024

Room was spotlessly clean, all the room facilities you would need were provided. Staff were very pleasant and helpful , lovely breakfast that catered for all tastes. The restaurant was very relaxing and the food was excellent. We didn’t get chance to use the spa but it appeared to be very popular.

Stayed in May 2024

Chlorine in pool was overpowering, bar was extremely expensive

Very clean and tidy

Stayed in February 2024

The hotel was clean and modern and had good facilities. The views from the bedroom were lovely. Our bedroom was well appointed, comfortable and clean. The beds were comfy. The addition of an iron and ironing board in the wardrobe was much appreciated. My daughter and I enjoyed using the pool facilities, which were also clean. The staff in the hotel and the spa were incredibly friendly.

Stayed in March 2024

The spa had no lights working around the pool, I did report it

It’s always clean and comfortable

Stayed in February 2024

There wasnt enough loungers for the guests in the pool area The breakfast although tasty not a lot of options at the 10.30am sitting we had to ask for ingredients to make a full Welsh breakfast The radiators didn't turn off in the room it was far too hot so had the windows wide open for the whole trip

The spa facilities were great, the hydro pool was amazing The breakfast tasted beautiful Beds very comfy Beautiful location Staff friendly and helpful

Stayed in February 2024

Our room was cold on arrival

The location and the spa are good

Stayed in February 2024

The spa is so small, I expected it to be much grander given the price of the hotel. The room was an executive double, it was a very big room but not furnished very well. The lights in the room are like a hospital ward, far too bright. The view was a wall.

The staff were very friendly. Good size car park Great night sleep as the bed was so comfortable and black out curtains Room very clean Food was 10/10

Stayed in February 2024

Breakfast

Reasonable breakfast but I thought expensive Poor if wanted a different breakfast it was £5 extra

Stayed in December 2023

Nothing!

Spa is fab! Reception staff (Thomas) went above and beyond to accommodate after a small mishap with the original room we were allocated. Lovely bar area!

Stayed in January 2024

Morning coffee , sauna was out of order , pillows

Great location, clean and comfortable rooms

Stayed in November 2023

nothing

very friendly staff available for a late check in; lovely surroundings

Stayed in November 2023

The pillows were a bit thin, so people may like that but I personally prefer big fluffy pillows. So this is only really a very minor gripe.

Staff were all very helpful and friendly. The food was nice, and it was a perfect location for visiting the castle.

Stayed in October 2023

The location was amazing quiet & peaceful had a very comfortable stay after long day travelling

Stayed in October 2023

The prices in the bar were very high and I felt the room rate was a little high for a room only with no breakfast.

Nice place with decent modern rooms and nice bathroom. Parking on site is also easy with a large car park

Stayed in October 2023

No doggy bowl or bed provided in the room as I have found in many other dog friendly hotels we have stayed in for a smaller nightly fee for the dog.

Lovely staff! Very welcoming and always go over and beyond to assist with any requests. My second stay at this hotel with my pooch. It is great that dogs are allowed access to all areas, including the bar and dining room, but not the spa.

Stayed in August 2023

We enjoyed ourselves, there wasn't anything to dislike.

Location and access to the Spa. Staff were helpful and friendly.

Stayed in August 2023

Cleanliness of corridors and the fact that even though dogs are allowed but you can’t really take them anywhere in the property neither leave them in the room to enjoy spa, so it kind of defeats the purpose of bringing your companions with you.

The staff was really helpful

Stayed in August 2023