Could use some new pillows.

Great location. Nice meal and breakfast.

Stayed in June 2024

See above

Needed attention Food was poor. Staff helpful

Stayed in May 2024

Expensive for what it was

Room ready and clean. Reasonable breakfast.

Stayed in May 2024

Food and service .Service was only saved by one girl who served us drink and took our order.At breakfast we had to asks for knives ,forks,milk,plates,jucies,tea pots and water.To say it was Faulty Tower is a underststement.It was ok to stay not ok to eat in

It was ok to stay in ,thats the only good thing about it

Stayed in May 2024

Bright light from the smoke detector flashing every few seconds made it virtually impossible to get any sleep in room 11.

No particular complaints apart from experience in room 11 - see next section.

Stayed in May 2024

Location

Stayed in April 2024

The building is very old so there is no lift and the floors are sloping. Just age!

Relatively comfortable room for a one night stay, lovely view out of the window. Location on Isle of Skye is lovely as it's near the main bridge, however still 30 minutes from main town of Portree.

Stayed in May 2024

We had no hot water. There was only a tiny bit of toilet paper in the room and one coffee cup. Lack of detail. No foot coverage on bed, as per pictures.

The room was pleasant because we had a sea view.

Stayed in May 2024

The shower screen was mouldy. The room smelt musty. But for the money and it was for one night we didn't complain. Breakfast was horrible, it was almost cold, even my other half who is renowned for eating anything couldn't eat breakfast. There was a lack of staff, tables left filthy for long time, dishes cleared but tables not wiped down. Bread for toast was dry and curling and didn't look fresh. Cold meat and cheese selection was open to air and anything that went passed. We were really disappointed. Place looked a bit run down and in need of a make over and staff trained in food hygiene, and guides on what temperature food should be at and checked regularly.

The bed was comfortable. Liked the location

Stayed in May 2024

The size of the room was too small. The washroom feels like you are in a prison when taking shower as you can't move at all as there is no space for it. The breakfast didn't have good options at all. So I would not recommend staying there unless you have nothing else that you can find.

The location is good. Walking distance to places you want to see and have something to eat. They have Parking which is really good.

Stayed in May 2024

Inadequate parking. Hallway carpets threadbare in parts exiting the lobby, in the elevator and on the second floor where we stayed.

Reservation as made was honoured. The hotel is passable as a traveler's rest, but it appears to have seen better times. Staff were cordial and courteous. The breakfast buffet was reasonable. Staff was helpful when assistance was required to open a window. Washroom was clean and functioned well.

Stayed in May 2024

Rooms a little tired and need some attention.

Good breakfast provided but delivery and service could have been better. This was due partially to the first buses of the summer season staying and large numbers at the same breakfast time.

Stayed in April 2024

Room 241, there was a stale smell in the room, think coming from the carpet which needs a good steam clean. Beds were uncomfortable, I think they were old and need upgrading. There was no point in complaining upon check in as was told hotel fully booked.

Breakfast acceptable

Stayed in May 2024

Nice cozy hotel. Bedrooms are very clean and staff is nice.

Stayed in May 2024

The walls are very thin, starting early in the morning we could hear all the other guests leaving their rooms and walking in the corridor. We found the location to be a bit far away from the places we wanted to visit at Isle of Skye.

Room was very spacious and comfortable for 3 people. Breakfast had a lot of nice choices, and the view was amazing. Welcoming and friendly staff.

Stayed in May 2024

The bar area -like a working man’s club And it was very scruffy around the back of the hotel Staff very noisy after work having a smoke at the back of the kitchen under our room after 11 pm

Its location

Stayed in May 2024

I was on second floor with other room a long walk away

Great kocation

Stayed in May 2024

Reception area smells musty as well as the room when we first walked in. There were black bags and hangers lying around the corridor, obviously forgotten. Needs a bit of tlc (lick of paint outside, clean the stairwell carpets)... Feel that it is hugely expensive for what one actually gets. Will have been willing to pay £120 per night. First impressions are not great.

Nice modern en-suite. Bed was comfortable enough.

Stayed in May 2024

Completely mess during breakfast, we couldn't get clean table. The staff was walking around and leaving tables after guests as they were... Finally we had cleaned one of table by myself. Second thing were gone of some products on breakfast that were not re-filled, e.g. joghurt, chese.

Room was modernized

Stayed in May 2024

Not good value for money in my opinion.

Nice location for visit Skye. There’s a charger at 100 meters if you go on an electric car… I choose it for it.

Stayed in May 2024

The hotel is described as "bespoke" but it is actually out dated and could do with a total revamp, it's tired looking. The bathroom has plain glass in the window and the curtain hangs at an awkward angle, you have to make sure no one can see in from opposite windows when you shower. There is no fan to clear the steam from the shower and the door keeps opening even though it's supposed to be locked. A glass or a bottle of water would of been a simple thing to be placed in rooms to take any medication.

The breakfast was lovely though staff had to be asked on numerous occasions to top up the food, which they seem to do once attention was drawn to it. The reception staff were very nice and helpful

Stayed in May 2024

Blinds doesn't work properly. Dinner staff were not very friendly and organised. We rather went for dinner at the King Haagon Bar for some authentic scottish food and friendly people. The hotel also seem to be run down.

The bed was comfortable and the location was central.

Stayed in May 2024

Place needs a refurb as the decor is tired. We had 3 rooms and one smelt of smoke

Location for us was incredible. Breakfast great value

Stayed in May 2024

Tired decor & very abrupt receptionist (female) Shower La in 2 of 3 rooms particularly small and not suitable for adults to use other than sideways on !

Location excellent & breakfast really good

Stayed in April 2024