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  5. Reviews of Keppels Head Hotel

Reviews of Keppels Head Hotel

24-26 The Hard, Portsmouth, PO1 3DT, United Kingdom

#19 of 27 hotels in Portsmouth

Guests' Choice

Review score

Based on 1730 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Shower not very hot or powerful

    Breakfast excellent

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient for the ferry.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    A perfect place to stay for a weekend away
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    This was our second stay here so must be good. Fantastic location for Historic Naval Museum, Free Parking, Good Size Telly in bedroom, nice breakfast, friendly staff. A perfect place to stay for a weekend away

    Stayed in March 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't use ac and it was quite warm and stuffy.

    Great location. Staff was nice. Room comfortable.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Well located, good value, comfortable hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Mattress hard.

    Building had historic character. Room extremely clean. Location very convenient. Freshly cooked breakfast

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Not up to the usual standard
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The fact that our room wasn't cleaned completely, had to ask for toilet rolls twice and coffee for the room. Also a sponge scourer was left in the Bathroom on the Tuesday. The glasses were only cleaned on the Thursday.

    Breakfast choices. Convenient location for us

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Asked for ice water on leaving day due to a 5hr drive up country and was told no ice, received warm tap water on a hot day like to day, ended salty

    Location is fantastic, parked the car up and was able to walk to everything we wanted

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Good value comfortable hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice comfortable room. Good breakfast.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Enjoyable and comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    The bedroom was very warm being on the top floor, there was air con but no remote control, was unable to obtain one as was told it was being serviced by one member of staff. We were finally given a fan the next day. The bedroom and bathroom were in need of a good clean as the bedroom was dusty and the bathroom had marks down the walls and the door which would easily wash off. Also the bathroom didn't have a shelf to store your toiletries on and some wall hooks to hang towels on would have been good. Finally the kettle was in need of descaling or replacing

    The bedroom was quite spacious, I liked that the bathroom had a walk in shower, the staff were friendly and helpful in the main, the breakfast was really good plenty of choice, and the location was very good near to the Historic Dockyard and Gunwharfe shopping precinct.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Great option for the area!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The luxury family room had 2 single mattresses pushed together to create a double, slightly annoying/surprising for the cost.

    Fantastic location. Nice breakfast but not a ton of options. The view from the room was great, featuring the spinnaker tower at night and the harbour. The room was very spacious.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Great location value for money
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Could do with a bit of updating also bus and train noises right outside but does go quieter at night so not a big problem.

    Location room was a nice size with a lovely bathroom very good breakfast.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Cold shower

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Excellent location for exploring Historic Dockyard at Portsmouth over 2 days. Lovely breakfast. Room was as described, fairly basic but quite comfortable. Our room required a trip along a few corridors with some twists and turns, and a number of stairs after going up in lift. Something to be aware of if booking a cheaper room.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My room (2) was very small with just a single bed⁹, although comfortable I think that £100 per night was a little expensive

    Staff were brilliant Sean on reception was excellent as we're the dining room staff.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Sadly the Room, no 27 it had a problem with noise from the kitchen air vent running up outside the bedroom window. I did convy this to reception but I was stuck in that room 27 and not able to be moved. The Kitchen extractor would start up at about 0600 for breakfast service however, evening dinner service it went off about 10.00. Any room backing on to this air vent you should void.

    The location is ideal for the Docks, Bus, Train and short Walk into town.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Great location for Gunwharf Quays
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The window was blocked off. But you could open it

    Location, breakfast, staff

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was great for seeing the local highlights and a walk down to the beach and wall. Breakfast was good, and the team are friendly. Parking is convenient if not a little cramped

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent Location, free car park, friendly staff, lovely dining area and food. Close to Gunwharf quays, ferry to Gosport, and the historic dockyard.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Perfect getaway fitting all your requirements
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't give you much toilet paper

    Breakfast was lovely The location of hotel was perfect. We we right by Gunwharf mall, right by the Warrior warship, stunning views. We walked a few steps and were by fabulous pub. You could walk to the Fish place on the docks and to the pebble beach... ideally located

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Overall this is a great hotel to stay at with lots of character
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    Not much really.

    The location is excellent. It is close to the railway station, Historic Dockyard, Gunwharf Keys. Regarding the hotel, the staff were friendly and helpful. I must admit the reception looked a bit like the set of Fawlty Towers, but that just added to the charm of the hotel. My single room was well equipped although rather small. The breakfast was also good value with friendly staff.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Good value room in the perfect location
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    There was a bit smelly in the lobby

    Location is perfect. It is next door to the train station, Ferry terminal, main food courts. The view from our room was so charming.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Excellent short break in a lovely historic hotel. Trains, buses and IOW ferries just over the road.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    More choice of draught beer would be a nice addition in the bar, not everyone likes lager.

    Excellent breakfast, Sunday roast absolutely lovely. Great staff and nice room.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Good old Hotel. Excellent value
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Excellent location for Thw Naval Dockyard and Gunwharf Quay. Breakfast cooked to order and excellent quality

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    This will be my place to stay for my next visit to Portsmouth.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    This property is directly across the street from the bus terminal and railway station. It’s also close to the Historic Dockyard. The staff were welcoming and the price was reasonable.

    Stayed in April 2024

Showing 1 – 25

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