The general atmosphere was somewhat lacking.

The situation is ideal for rail travellers, being only a few minutes walk away. My room was very clean and comfortable.

Stayed in May 2024

The main staircase really lets it down and is a bit of a trip hazard, the safety catch on the window was broken. Party in the room downstairs from midnight to 4am was a bit tedious

Good sized room, very clean, staff were lovely, spoke to maid and front staff, really lovely people.

Stayed in May 2024

Only 07:00-08:00 for breakfast, and restaurant only open till 20:00

It’s location

Stayed in May 2024

Restaurant was closed when we got there which was around 7:30pm, wasn't a massive issue, we just went to the Tesco next door and there's a pub in walking distance too, but had we known in advance we'd have probably stopped on route for something, I don't recall seeing anything on the booking page to say it wouldn't be open, it was a Sunday but a bank holiday weekend so was a little surprised it was shut.

Decent parking, very big room and decent bathroom. Bed was very comfy! Everything was nice and clean. Plenty of amenities within immediate walking distance of the hotel. With my Booking.com Genius discount I only paid £40 for the room so wasn't quite sure what to expect, but was very happy with what we got for our money.

Stayed in May 2024

Lack of maintenance in room, TV remote batteries not working. Curtain pelmet hanging off wall, tap loose in bathroom basin.

Very comfortable beds in spacious room with interesting outlook over major railway which did not disturb us at all. Shower good too!

Stayed in May 2024

No bedside table . A bit noisy with window open as close to road.

The staff were very helpful. The breakfast was good. An ideal place to stay if you are passing through and need a bed for the night.Good value for money.

Stayed in May 2024

Beds too soft

Location

Stayed in May 2024

The outside appearance of the hotel could be more welcoming and better kept. Breakfast was at the ridiculously early time of 7 to 8.30 even at weekend, I was told that this was due to staff shortage. The hotel has only reopened recently after being used to housecasylum seekers which explained the staffing issue.

The hotel is a traditional one in an old building with character. Being right next to Crewe Sation was very handy for excursions by train. There appeared to be a shortage of staff but those on duty did their utmost to please especially the lady manning the reception desk.

Stayed in May 2024

Over road from train station and mc Donald's over the road.

Stayed in May 2024

It wasn’t very well sign posted

Property is in a very good location near to the train station 4mins walk

Stayed in May 2024

Friendly staff

Stayed in May 2024

Great staff. Great location. Comfy bed

Stayed in May 2024

There wasn’t anything I didn’t like it was as I expected

It is convenient and extremely good value

Stayed in May 2024

yhought trains would be a problem but they were not fee triple glazing on room 103 would help

Stayed in May 2024

To close to railway station could hear station announcements. No draught beer but that is coming.

Good value for money at short notice.

Stayed in April 2024

right on top of the station

bed comfy and staff really friendly

Stayed in May 2024

hygiene

Location

Stayed in May 2024

Very clean rooms comfortable beds fixtures a little bit tired

Excellent for work at the train station Staff warm and friendly

Stayed in April 2024

No evening meal available, needed to go out for dinner.

The proximity to Crewe railway station. Beds very comfortable. Staff welcoming. Good breakfast at appropriate time.

Stayed in April 2024

The fact the whole hotel was empty and he put me right next to the train station ! Which is really close they run all night and ! The train tannoy also starts at 6 😩

The only thing was the fella on reception he was really nice !

Stayed in April 2024

Location is noisy, traffic and trains,i would not return as i asked for a room away from the railway side and it didnt get it.

Nice bar and outside sitting/bar area

Stayed in September 2021

The breakfast area was dirty and some women were wondering around it touching and picking up food with their bear hands which was a bit off putting. The hot tap didn't work so i couldn't turn it on to use it. it took me 10mins to figure out how to turn the shower on. Eggs took a long time to come when ordering them.

Wow Large room! Great size and big bed, Great bathroom TV and tea and coffee Machine. Clean Not to noisy (though there was people panic buying fuel next door so car horns sounding every now and then) If you like ghosts, enjoy they have them Warm, Good lighting, Lift for disabled or heavy luggage access. Parking! Close to train station and places to get food and drinks, petrol station next door, main road easy to get to access. polite and hard working clears who respected requests to not enter a room for coivd safety! VERY GOOD Great breakfast (minus the Mess) Great chocolate machine!

Stayed in September 2021

old building. not my style but well preserved

location to station

Stayed in October 2021

you haven't got bike in your method of transport above!

Stayed in September 2021