150 Bayswater Road, Kensington and Chelsea, London, W2 4RT, United Kingdom
#601 of 1,014 hotels in London
Guests' ChoiceBased on 2039 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
9.0
Facilities
7.7
Staff
8.5
Value for money
7.3
Free WiFi
8.0
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End of dialog contentReviewed: 10 May 2024
Marie
IrelandBreakfast was not great. Could be improved.
Stayed in May 2024
Reviewed: 5 May 2024
Chris
United KingdomParking was poor very tight space to get in to. And there is amble parking across the road for a fraction of the price
Everything was clean staff couldn’t do more for us very helpful and pleasant
Stayed in April 2024
Reviewed: 30 April 2024
Sue
United KingdomParking was a little concerning, with a lot of building Activity with in the carpark area, but it all worked out ok for us.
Location was excellent for Hyde Park and Notting Hill
Stayed in April 2024
Reviewed: 27 April 2024
Tom
United KingdomRooms very warm, air conditioning not very good. Also no ability to open the windows which isn’t ideal
Great location. Very clean and modern
Stayed in April 2024
Reviewed: 22 April 2024
Meriem
Moroccothe staff is amazing, ceran and the team were very welcoming
Stayed in April 2024
Reviewed: 20 April 2024
Praewpat
ThailandCaner is very helpful and friendly when we checking out. He offers us beverages and food before we leave. The other staffs are super nice and friendly as well. We can ask for bottles of water and cookies many as we want.
Stayed in April 2024
Reviewed: 13 April 2024
C
United Kingdom-
Friendly and helpful. Good location and clean facilities
Stayed in April 2024
Reviewed: 13 April 2024
Karl
South AfricaLocation
Was good thanks
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United KingdomChoice of breakfast
Location
Stayed in April 2024
Reviewed: 11 April 2024
Emma
United KingdomThe staff were sometimes slow to clear your plates away from the table at breakfast an additional beverage machine would be a good idea for tea and coffee - it was busy and sometimes the beverage machine stopped working which then took extra time to get tea/ coffee but the staff were quick to respond with flasks of hot water and coffee.
There was a good choice for breakfast and the location was ideal with plenty of amenities close to the hotel.
Stayed in April 2024
Reviewed: 9 April 2024
Margaret
United KingdomNothing .
The location was perfect for our trip.The staff were all very friendly, professional. Jason was very nice and let us check in early, as we were tired from getting up a 4am. Super sized TV , and great shower .
Stayed in April 2024
Reviewed: 5 April 2024
Richard
United KingdomCaner & Hannan provided great concierge service
Stayed in April 2024
Reviewed: 4 April 2024
Sean
NetherlandsWonderful friendly staff. Wonderful location.
Stayed in April 2024
Reviewed: 3 April 2024
Thasban
United KingdomIt was a lovely stay, especially with the comfort of the room and also the location. Couldn't have found a better value place to stay within central London. But the one thing that I will remember best is the very good hospitality of the staff during the duration of my stay. They are always welcoming, serviced with smiles and have never been frustrated in delivering the best possible hospitality for us. A special mention goes to Mr. Enrich who checked me in; he was especially cordial, and was very accommodating and had made sure that my family and I had a great stay in the premise. I fully recommend him and he deserves a raise for sure!!
Stayed in April 2024
Reviewed: 2 April 2024
Roger
United KingdomN/a
Excellent location, service and staff
Stayed in April 2024
Reviewed: 2 April 2024
Roberta
MaltaNothing to complain about really. One thing would be that breakfast is a bit expensive.
Great location nearby train station and bus stops, just two stops away from oxford street, which was great for us. Tidy rooms and view from room was nice.
Stayed in March 2024
Reviewed: 31 March 2024
Brad
United StatesExtremely friendly and helpful staff
Stayed in March 2024
Reviewed: 28 March 2024
Helen
United KingdomLike most London hotels the rooms are a little on the small side and the room was a little dark because of the proximity to other buildings.
The location and the lovely welcome from the reception team, with a special mention to Caner who couldn’t do enough for us.
Stayed in March 2024
Reviewed: 23 March 2024
Amar
IraqThe lift service
The location
Stayed in March 2024
Reviewed: 20 March 2024
John
United KingdomA littlee noise by other guests, but not to bad.
Helpful and frendly staff, a lovely place to relax.
Stayed in March 2024
Reviewed: 19 March 2024
Vania
United StatesThe hotel is really close to train stations. Lots of stores and restaurants. The staff were very nice and helpful
Stayed in March 2024
Reviewed: 19 March 2024
Darren
IrelandClosing a hotel bar at 11.00 is very unflexible
The room was well equipped
Stayed in March 2024
Reviewed: 17 March 2024
Simon
United KingdomBreakfast was a bit underwhelming
Super helpful staff
Stayed in March 2024
Reviewed: 15 March 2024
Vijay
United KingdomThe cafe/restaurant wasn't very good as the menu was very limited for dinner. Breakfast was also not great in comparison to other Hilton's I've stayed in. Hashbrowns were overcooked, Pork sausages were undercooked. Chicken sausages were available on Monday but not on Tuesday. No yoghurts available.
Stayed in March 2024
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