53 Princes Street, Edinburgh, EH2 2DG, United Kingdom
#143 of 170 hotels in Edinburgh
Guests' ChoiceBased on 5960 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
9.6
Facilities
7.2
Staff
8.6
Value for money
7.0
Free WiFi
6.9
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End of dialog contentReviewed: 22 May 2024
Eric
United KingdomThe view from our room was like looking out over a gulag. Very noisy machinery going all night which made it impossible to open a window to cool down the very warm room. We asked for a front facing room and were told there were none available. We informed the staff that we were disappointed with the room. The food was adequate and plentiful without being remarkable.
The staff were incredible. They were all going out of their way to be friendly, helpful and very conscience. The hotel is very clean. The staff were constantly polishing and cleaning. Location is superb and the view from the restaurant is stunning.
Stayed in May 2024
Reviewed: 22 May 2024
Connie
United StatesThe rooms are a bit stuffy and the cost is high. (Compared to the area, though, it's on par or a bit lower than most.)
The location and the views from the hotel are amazing! It is SO EASY to get to transportation and the major tourist areas. Breakfast was very good with a lot of options.
Stayed in May 2024
Reviewed: 18 May 2024
Susan
United KingdomView from room was amazing
Stayed in May 2024
Reviewed: 17 May 2024
Natasha
CanadaCheck in was great. Rooms with comfortable beds. Only complaint is Wifi never worked well.
Stayed in May 2024
Reviewed: 16 May 2024
Susan
United StatesRoom was OK but very tired and tiny. The closet was no more than 15 inches wide and the safe was so small and almost hidden. I could not fit in a small laptop.
staff was ok. Location was very convenient.
Stayed in May 2024
Reviewed: 14 May 2024
Tony
United KingdomOur Room was comfortable and overlooked Prince's Street, and it was just possible to glimpse the Castle from our window. We were joined by two friends for Dinner, and received an unexpected, but most welcome, Residents' discount off the total Dinner price which pleased us greatly, as they were charging 'Central location' prices.
Stayed in April 2024
Reviewed: 14 May 2024
Junjie
United StatesThe entrance has strong fragrance smell, too strong ! And not everyone likes the smell…
Stayed in April 2024
Reviewed: 9 May 2024
Rebecca
New ZealandRooms are a little run down and need updating
Staff let me check in very early which I really appreciated. The front of house staff were very helpful with my bags etc. The location is great and view out the window was amazing
Stayed in May 2024
Reviewed: 9 May 2024
Tiphaine
FranceThe shower. Please build them so that you can close the door of the shower All this water on the floor urgh !
Localisation was perfect Staff was helpful and nice Beds were comfortable We were afraid at first because of the comments but our stay was quite pleasant. We were told we had a just refurbished room so maybe that's why but anyway it was nice
Stayed in May 2024
Reviewed: 8 May 2024
Sharma
IndiaInstead of ramp, there are 4-5 stairs to carry luggage from the outside of the hotel to elevators for reaching reception/lobby which is at the 1st floor.
The hotel offered lot of varieties in the breakfast. Everything as fresh & tasty. The staff was very friendly & easy to approach. Location is awesome. Everything is within a long-walking distance. There are short cuts to reach all famous places like the Castle, the open buses etc. Room is little smaller as compared to usual hotels but still OK.
Stayed in April 2024
Reviewed: 7 May 2024
Dan
SingaporeNo access directly to hotel apartments from licensed taxis. If arriving/leaving by private/private hire car can only be dropped off around the corner and have to walk with luggage.
Excellent location, staff great.
Stayed in May 2024
Reviewed: 7 May 2024
Stephanie
United StatesLocation is unbeatable, staff were incredibly friendly and helpful. View from the restaurant / bar is awesome!
Stayed in May 2024
Reviewed: 7 May 2024
Andrew
United KingdomEdinburgh is expensive
All fine for quick stay
Stayed in May 2024
Reviewed: 1 May 2024
Heshani
Sri LankaMost of the times when I visit UK I use Premier Inn hotels for my accommodation. This time when I was in Edinburgh I stayed here. Room was little smaller than I expected. But it was alright as I used only for one night. Location was great. Easy access to transportation.
Stayed in April 2024
Reviewed: 29 April 2024
Florence
Switzerlandthe balcony is for the whole floor, not just for the room. The bathroom was kinda old (therefor also too expensive) but apparently it will be renovated :)
amazing location, beautiful view from my room, good breakfast ! would recommend :)
Stayed in April 2024
Reviewed: 27 April 2024
Anne
United KingdomEverything and all ataff
Stayed in April 2024
Reviewed: 27 April 2024
Irene
United KingdomRoom was very shabby, decking on balcony dangerous, bed was awful. The hotel is being refurbished we should have been made aware of this before we booked and the room should not have been advertised as superior
Location is excellent, staff were exceptional
Stayed in April 2024
Reviewed: 14 April 2024
Warren
United KingdomFinding somewhere to park a car was a problem. I enquired about it when I booked,, typing my question into “any comments/requests” Heard nothing. It only became evident that we could not stop outside the hotel *even briefly to unload baggage) when we attempted to get near by car. As I was travelling with elderly family members this was a bit of a pain. Advance warning with confirmation / a number to call anything would have made the arrival a much better experience.
Hotel was fine
Stayed in April 2024
Reviewed: 14 April 2024
Rizwana
IndiaJust slipper and drinking water bottle would have made it excellent
Drinking water and sleeper should have been made available free of charge
Stayed in April 2024
Reviewed: 13 April 2024
Lauren
United KingdomLocation. Easy check in
Stayed in April 2024
Reviewed: 12 April 2024
Vernon
United KingdomCould hear next room snoring. No where to put your clothes when you undressed for bed.
Staff were amazing
Stayed in April 2024
Reviewed: 10 April 2024
Ajinkya
IrelandThe price
Location and the view
Stayed in April 2024
Reviewed: 7 April 2024
Geoff
CanadaNothing
The staff and location
Stayed in April 2024
Reviewed: 6 April 2024
David
United KingdomCar Park is too far away and too expensive
Graet Location2, clean hotel, Good Breakfast
Stayed in March 2024
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