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  5. Reviews of Ivy House Hotel

Reviews of Ivy House Hotel 3 stars

18 Hugh St Pimlico, Westminster Borough, London, SW1V 1RP, United Kingdom

#921 of 1,017 hotels in London

Guests' Choice

Review score

Based on 684 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.2

  • Location

    8.8

  • Facilities

    5.9

  • Staff

    7.3

  • Value for money

    6.7

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 12 November 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 3 nights

    Small rooms and even smaller bathrooms

    Good enough for a night or two.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    5.0
    I wouldn’t do it again.
    • Leisure trip
    • Family with young children
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t sleep at all as the walls are paper thin. Can hear people talking/coughing/walking around in other rooms. You can hear the trains going past all night till 2 am. The bathroom had water dripping leaking from somewhere all night.

    It was located very close to the Victoria station.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    6.0
    A decent stay except for the basic things missing.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    No Coat hangers or hooks to hang clothes. The room was cold with no radiator (especially as its winter) and the floor was stained dirty. Also there was no wash basin to be seen.

    The location the staff were helpful.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    For short stay i would definitelly go to stay again.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    The biggest issue was with shared toilet and shower. I need to admit it was clean and for one day it wasn't huge issue Also lack of a sink to wash hands after a long journey. needed to use shower to wash hands.

    Excellent location, a few minutes walk to station and underground. Not a long walk to tourist attractions. Room may look a bit small but for a short stay does that really matter? Bed was very comfortable.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The toilet wasn’t clean and is wasn’t big enough

    Only the room

    Stayed in October 2023

  • Reviewed: 27 October 2023

    6.0
    Decent enough if all you want to do is crash.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    I didn't expect too much, and there's a surprising number of hotels in London throughout all price categories that have shared bathrooms. Still, I would've wished for more sinks. What use is a toilet if you have to go to the other one to wash your hands…

    A conveniently located small hotel (right near Victoria Station), just right to hunker down after arriving in London, especially if you're just staying one night anyway and don't have a need for anything special. My room was tiny (about 4' x 7'), but the bed was warm and comfy enough.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    5.0
    Disappointing stay ,really unhygienic not to have washbasins in toilets and bathrooms.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    No wash basin in bedroom. No wash basin in toilets or bathrooms on 1st and 2nd floor. No TV. No baggage storage.

    Generally clean .and pleasant decor.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    5.0
    Good location - small rooms - dirty walls / floor
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No Tv, reception staff very hard to get hold of -(despite the invite to ring the bell), room wasn't very clean and bathroom floods whole floor very quickly. Other rooms very easily overheard.

    Location is excellent

    Stayed in October 2023

  • Reviewed: 22 October 2023

    6.0
    Good location, but noisy.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    The room was noisy because of the trains, which sounded as if they were running in the hall! The window was not tight and the bathroom fan vents to the outside. I'm sure it would have been better if that was fixed. The trains do stop from midnight to 5 a.m so I was able to sleep then. I stayed at this hotel earlier in the week, in a different room, #9. The tea things were on a shelf on the wall, which I bumped into in the night and got a nasty bruise. Although the room was small, about what I expected for a single, there was room to add a table and chair and a reading lamp, which would have improved things greatly. I found the price for a Sunday night was more expensive, 50 pounds more than for my Friday night stay which surprised me. And there was no one at the desk when I arrived at 7:30; if it hadn't been for other guests coming in at the same time, I would have been locked out!

    Location, close to Victoria Coach Station was excellent.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    5.0
    Disappointed
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    For what I paid, not valid for money. No TV, broken internet, absolute tiny room and tinier bathroom. Backs into train tracks.

    Near train station

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    No lift

    Very close to main coach / train station in london

    Stayed in October 2023

  • Reviewed: 14 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ensuite grubby, incredibly small room, stains on carpet, no TV

    Bed was comfy. Near the coach station.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    7.0
    Great location...
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The ensuite bathroom was tiny, we didn't use the shower as it was so small. There was a lot of noise from the train lines and the station (we were at the back of the building). The room also got very warm, there was a fan but it was squeaky. Staff weren't there when we arrived to check in and we had to wait outside for a while until they arrived. We also ran out of loo paper and there was nobody around to ask for more - staff were not there much at all. No TV in room. Not many sockets. Would also be better if there was a lamp rather than just the big light. Described as a deluxe room but pretty basic.

    Travelled with my daughter for theatre visits. Hotel was in great location. We weren't in the room much as we were out all the time. The room was clean and comfortable. Newly decorated.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tv or breakfast option

    Location

    Stayed in October 2023

  • Reviewed: 1 October 2023

    6.0
    Clean and quiet. NO BAG DROP.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    One of the main reasons I booked this property was because of a bag drop facility. Some comments mentioned this was not available so specifically asked before booking and was told this was possible. When I arrived early there was no staff at the hotel and when I finally got hold of one of the cleaners I was told there was no bag drop. Eventually I was allowed to leave it unsecured in front of reception, not ideal! I would not have booked this room if I knew there was no backdrop.

    Location was convenient and room surprisingly quiet despite being so close to the train station. The room was small but that was expected and fine if all you need is somewhere to sleep which was exactly what I needed.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is very small

    Good location

    Stayed in September 2023

  • Reviewed: 27 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room and bathroom were very small, room design not ideal for a couple sharing.

    Location and cleanliness

    Stayed in September 2023

  • Reviewed: 21 September 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    They canceled my first reservation at midnight the same day I was supposed to arrive. It was very stressful to have to find a good room for the same day!! For my second reservation 3 days later ( and a different kind of room) I wasn’t sure the history wouldn’t repeat itself. Another problem as big as the first one, there was no sink. There was no sink in my room, no sink in the toilets down the corridor. The only sink to be found was going down a flight of steps, crossing reception and down another flight of steps.

    Good bed, friendly staff and very clean.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is VERY small. A grown man would not fit on the toilet but there is a shared toilet on the other floor. Also, the plug for the kettle doesn't reach the socket. The shelf it's on needs lowering considerably.

    Very easy check-in and fit the purpose for what we needed. An easy overnight stay for a concert. Bed was night and comfy and the location was perfect being right next to Victoria Coach Station.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    5.0
    Fine if you only need a bed and shower!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was incredibly small. There was hardly any room between the bed and shower/ toilet. There were 2 steep flights of stairs to the room. I have some mobility issues and wouldn't have booked it had I known. It would be terribly difficult to climb them with a suitcase. It was quite warm in London for September. The room was like an oven, even with the window wide open. We left after one night because the heat was unbearable- I accept this was not the owner's fault.

    The room and bedding were spotless. The shower was lovely- powerful and hot although small. The manager was very polite. It wasn't overly expensive either. There was a nice pub at the end of the road. Victoria Station was a ten minute walk.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time adjustment At reception

    Small room window Tidy clean

    Stayed in August 2023

  • Reviewed: 5 September 2023

    6.0
    Value for money but not comfy overall
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No curtains. Smallest shower I've ever had (approx. 70x70cm). Very noisy trains all night straight out of window. No luggage storage and narrow staircase leading up with no lift.

    Very clean room. Newly modern decorated. Tea/coffee maker(with not long enough cable). Comfy bed. Good value for money.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    The place was clean tidy the host friendly
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of noise in the night

    The location was central to where we wanted to be and the price was reasonable

    Stayed in September 2023

  • Reviewed: 1 September 2023

    7.0
    The staff were amazing after our transport was delayed and checked us in late. The room was very clean and it looked lik
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was small, however, this was not an issue, there was no TV which my daughter couldn’t her head around.

    The property was really close to amenities

    Stayed in September 2023

  • Reviewed: 28 May 2024

    9.0
    Great overnight stay, quiet, clean, comfortable.
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was very tight

    Good location, comfortable

    Stayed in May 2024

Showing 76 – 100

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