River View, Close Bridge Court, Newcastle upon Tyne, NE1 3BE, United Kingdom
#2 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 6366 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.5
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 29 May 2024
Colin
United KingdomNothing
Loverly hotel
Stayed in May 2024
Reviewed: 29 May 2024
Callum
United KingdomCould do with some sort of signage at breakfast for people with allergens on if they wanted GF toast you had to order and couldn’t see any GF options for pastries.
Staff were superb, room was amazing and breakfast was spot on. Right down the street from everything in central Newcastle.
Stayed in May 2024
Reviewed: 28 May 2024
Elizabeth
United KingdomDespite asking twice for facial tissues, never got any. Coffee station at breakfast not great if you just like black coffee, and in the room only instant coffee was available. Thought the shampoo and soap not of the quality I expected for this type of hotel.
Great location, good value for money, good breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Jo
United KingdomCar parking facilities could have been better
Stayed in May 2024
Reviewed: 28 May 2024
Miriam
United KingdomWe had to ask for the room to be cleaned at 4pm after we had been out all day. Restaurant service could be better - waiting staff weren’t particularly observant.
The hotel is in a good location on the quayside. The rooms were spotless and the bed was comfortable. I had the best two nights sleep in a hotel ever.
Stayed in May 2024
Reviewed: 27 May 2024
Nsant
United StatesThis property exceeded my expectations. We booked the townhouse. It was spacious, exceptionally laid out, modern and whoever designed this space is a genius and thought of everything a guest could want or need! Totally happy with the stay!!!
Stayed in May 2024
Reviewed: 27 May 2024
Brian
United KingdomGinos was great
Stayed in May 2024
Reviewed: 27 May 2024
Grant
United KingdomNothing!
Clean, bright, friendly
Stayed in May 2024
Reviewed: 27 May 2024
Kevin
United KingdomReception staff not friendly or attentive
Big room, comfortable bed
Stayed in May 2024
Reviewed: 27 May 2024
Claire
United KingdomBright, clean and comfortable. The room was excellent and the breakfast was good too.
Stayed in May 2024
Reviewed: 27 May 2024
Ingi
United KingdomPaid £10 extra per night for dog. Not mentioned upon original booking. At check in was told that in future will be £30 per night extra for dog. This will affect us returning with our dog. Dog bed provided but was covered in dog hair ( of another dog) . However, when I asked for it to be cleaned we were given another so staff were very helpful. Guests not given priority in hotel restaurant. Not told we needed to book in advance if wanted to eat there. Appreciate that it was a weekend and restaurant very busy. Staff were accommodating where possible .
Great hotel in general. Fabulous location. Very friendly staff. Dog friendly. Room very comfortable and clean.
Stayed in May 2024
Reviewed: 25 May 2024
Catherine
United KingdomNothing. It delivers.
Stayed there a few times. Clean, lovely staff, great restaurant. Super location.
Stayed in May 2024
Reviewed: 25 May 2024
Davinia
CanadaWould be nice to have coffee maker in room. Needs a warning 113 steps up to train station!
Lovely location on river. Funky vibe. Very helpful staff. Comfortable room with good lighting, strong shower. Good able to get just coffee and muffin for breakfast not forced to have full breakfast or nothing.
Stayed in May 2024
Reviewed: 25 May 2024
Graham
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 25 May 2024
Kaye
United KingdomClean. Nice staff
Stayed in May 2024
Reviewed: 24 May 2024
Martin
United KingdomSome staff instructions slightly misleading with regard to breakfast but waitstaff were helpful in providing some food…
Very convenient for the city centre. Ease of check in/check out. Staff helpful Hotel reasonably priced
Stayed in May 2024
Reviewed: 24 May 2024
Markg59
United KingdomHotel is immaculate and so modern and chic, great location and the rooms speak for themselves . With a stocked bar and free drinks in room we absolutely loved it
Stayed in May 2024
Reviewed: 24 May 2024
Susan
United KingdomWe were there two nights, and our room was not made up on the day in between despite us displaying the sign asking for it to be one.
Location was very convenient. We were allowed to check in early when we arrived at 1pm. We were lucky to get hotel parking but there was lots of other parking nearby too.
Stayed in May 2024
Reviewed: 23 May 2024
Emma
United KingdomThere wasn’t so sure of the bathroom in the bedroom, but was an interesting design.
The staff were welcoming & attentive - we were offered parking onsite. The facilities were clean & bright the restaurant & bar were well staffed & had a great atmosphere!
Stayed in May 2024
Reviewed: 23 May 2024
Thomas
United KingdomNA
It was well located, the staff were so welcoming and it was clean & comfortable
Stayed in May 2024
Reviewed: 23 May 2024
Richard
United KingdomLack of parking
Great location by the quay. Lovely atmosphere in the bar / restaurant (Gino's). Room was nice and light and the bed was very comfortable.
Stayed in May 2024
Reviewed: 23 May 2024
Jessica
United KingdomPillows were a little uncomfortable :(.
Great location, clean hotel and friendly staff.
Stayed in May 2024
Reviewed: 22 May 2024
Sarah
United KingdomGreat location funky design super food!
Stayed in February 2024
Reviewed: 21 May 2024
John
United KingdomIt wasn’t clear that parking was available on-site so initially paid to park in nearby NCP and then moved to the secure (through barrier) hotel parking where I had further costs. Bed mattresses were far too hard for our liking.
Riverside location with own but limited parking. Staff were friendly and floor to ceiling windows gave great view. Was able to check-in earlier than expected without fuss. Gino’s restaurant on-site was a bonus. Clean and modern.
Stayed in May 2024
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