Our room hadn’t been vacuumed

Staff were lovely and friendly

Stayed in May 2024

We liked everything except the receptionist on arrival we felt was a bit rude to continue looking at her phone instead of checking us in.

Room was comfortable and clean The restaurant and food was good.

Stayed in April 2024

Traffic noise on the road (but they can’t really do much about that.

Rooms were very comfortable and clean. Modern. Everything worked.

Stayed in May 2024

bit of a struggle to park

all exceptional

Stayed in April 2024

I asked for a single room and got a room for the disabled..which was a little off-putting...also when I arrived, there was no heat in room...this situation was fixed quickly...although suffering from jet lag, I wanted to take a nap and found it impossible...also proximity to the night entrance made it difficult to sleep as people were rather loud when they came back for the evening

staff was friendly and helpful location was near to town centre

Stayed in April 2024

One member of staff was really rude, I felt she spoke down to me, her manners were terrible and one of the mornings she was late which meant i couldnt have breakfast. She didnt apologise for this, she simply told us to wait another 5 min. This is only one member however and the other staff i cant praise enough. An earlier beakfast service would be better too.

The room was clean and homely. The Pub atmosphere is great. Most are the staff are lovely and helpful, Grace was great on checkin and on the thursday quiz. The shower is amazing too!

Stayed in May 2024

Lovely room, comfortable bed perfect for one night stay. Good choice of food, relaxed atmosphere.

Stayed in May 2024

Lovely food and very friendly staff. Great location for walking into the town and free parking was so helpful.

Stayed in April 2024

clean and comfortable

Stayed in May 2024

All good

Stayed in May 2024

Food in the evening could be better but it was late when we ate.

Breakfast great staff fantastic did all they could to make stay comfortable.

Stayed in April 2024

you need to pass a lot of fire doors to get to your room, and if you have a lot of bags that's kind of a hussle

Stayed in March 2024

This is the second time I have stayed here. Is very convenient being just a stones throw from the town centre and public transport. Clean, fresh, use of lighting and colour scheme very inviting and provides the perfect setting for a warm and cosy stay. Food available and a great English breakfast for £8.

Stayed in April 2024

We had been told that we would be able to book in early at 1300 but when we arrived this was not possible. We were however able to park our car. Car park is small.

The service was fantastic. Very friendly staff. Lovely food. Comfortable, clean room. Fairly quiet.

Stayed in April 2024

Breakfast was a major disappointment. The member of staff on duty was too busy chatting to the housekeeper to notice that there was no coffee and no cups, and it was not explained how the ordering system worked. My husband ordered cornflakes, and I wanted yogurt and fruit, but there was no yogurt and no bananas.. We also ordered a full breakfast from the brunch menu - which arrived before the cereal and fruit! We sent it back, and the cereal and half an apple and a few strawberries appeared. The breakfast had suffered a bit from spending the intervening ten minutes under a heat lamp, but it was pretty good. When you are used to a proper breakfast buffet, this attempt to use the brunch menu as a breakfast substitute is unacceptable. Cooking the main part to order is fine, but there should at the very least be a choice of cereal, fruit, yogurt, bread, spreads, pastries and so on, which guests can help themselves to. It seemed you could have cereal or a croissant - not both,though the badly printed notice which was all there was to explain the system was not clear. The breakfast experience spoiled what had been a very pleasant stay - we felt we were not at all welcome, and although the food was good, the service and general setup was dire. A pity, as we enjoy visiting Wisley and would have stayed here again, but will revert to somewhere which does a proper breakfast in future

The room was well appointed and comfortable, with a well designed bathroom and a good bed. We were welcomed in a friendly way, and enjoyed a good value evening meal.

Stayed in April 2024

Bedroom lighting a bit dark to work in, minor point as desk lamp helped. Lumpy pillows!

Newly decorated well thought out room and great hot shower.

Stayed in April 2024

Breakfast was not so good. I think due to a staff issue.

The rooms are very clean and had a new feel about them

Stayed in April 2024

Nothing

Only had breakfast at the premises which was very good and very reasonable. Our room was clean, comfortable but a little small. It was also quiet for sleeping.

Stayed in April 2024

Sheets were not great quality.

Great staff, well run establishment. Good atmosphere in the pub. Breakfast was good.

Stayed in April 2024

Welcome

Central location Good venue

Stayed in April 2024

One of the curtains was damaged and falling down. and the space around the bed felt restrictive. Breakfast was a bit of a disaster. I am fussy about food. Bacon and Sausages were a cross between burnt and creameted. And tasted so. Perhaps having a display sample presentation of the main breakfasts, would allow for easier choices .

Staff were friendly and helpful in general. Bed was very comfortable and lovely selection of warm towels to wrap ones self in after a shower.

Stayed in April 2024

Great value for money and decent location, massive room.

Stayed in April 2024

My room was noisy until closing time at the bar.

Most things.

Stayed in March 2024

Breakfast english breakfast very dried looked like it had been cooked a long time before service

Rooms clean and comfortable evening meals good

Stayed in April 2024