Reviews of Miller & Carter Heaton Chapel by Innkeeper's Collection 4 stars
Miller and Carter Heaton Chapel, 271 Wellington Road North, Manchester, SK4 5BP, United Kingdom
#53 of 114 hotels in Manchester
Guests' ChoiceReview score
Based on 1056 hotel reviews
8.2Score breakdown
-
Cleanliness
8.8
-
Comfort
8.7
-
Location
8.6
-
Facilities
8.3
-
Staff
9.1
-
Value for money
8.4
-
Free WiFi
7.7
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Reviewed: 23 May 2024
Lucy
United Kingdom38 reviews5 helpful votes8.0“Great comfy spot in an easy location.”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
I wish the lighting was better in the main room to make makeup easier!
Great location just off the motorway. Very comfy room with great space and everything I needed, including an iron and ironing board already in the room! Staff were absolutely lovely. Would absolutely stay here again.
Stayed in May 2024
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Reviewed: 20 May 2024
Bernadette
Ireland14 reviews8.0“Clean central hotel”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Rooms quite noisy. We were room directly at stairs so a lot footfall
Very clean and friendly staff
Stayed in May 2024
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Reviewed: 20 May 2024
Carlos
United Kingdom14 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
size
needed a bed for the night.. it filled the bill
Stayed in April 2024
-
Reviewed: 18 May 2024
Ahmed
Egypt6 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
This was an amazing stay, cozy and quiet room, clean and tidy. the restaurant was exceptional, extraordinary meals and the staff was very helpful and welcoming. I had so much fun and I'm definitely coming back again soon!
Stayed in May 2024
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Reviewed: 16 May 2024
Cliff
United Kingdom18 reviews1 helpful vote8.0Very good- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
nothing
Room was comfortable and clean. The staff were friendly and helpful and of course the food was amazing
Stayed in May 2024
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Reviewed: 14 May 2024
Kauser
United Kingdom28 reviews4 helpful votes8.0Very good- • Business trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing much
Friendly Staff. Good clean rooms
Stayed in May 2024
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Reviewed: 13 May 2024
Mandy
Belgium32 reviews2 helpful votes7.0“Would return if it was just for the breakfast and staff.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
We were put in a small room the first night but after complaining, were moved to a bigger room, both have mini wash basins though.There is no elevator and the stairs to the second floor was rather steep. There is no aircon and the window opening is very restricted.
The staff were friendly. Location was excellent as the train station and bus-stop were within walking distance. Breakfast was super.
Stayed in May 2024
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Reviewed: 11 May 2024
Rachel
United Kingdom6 reviews9.0“Spotless”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
The room and bathroom were spotless, and I felt comfortable staying here by myself.
Stayed in May 2024
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Reviewed: 10 May 2024
Peter
United Kingdom11 reviews1 helpful vote8.0“nice place.was offered a steak for breakfast.this is fine for tyson fury,but not for me.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
could not book a second night at hotel.was .was referred to booking.com.single bed too small.
Stayed in April 2024
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Reviewed: 9 May 2024
Michael
United Kingdom2 reviews1 helpful vote9.0“A great, dependable choice, and brilliant value for money”- • Leisure trip
- • Couple
- • Family Room (2 Adults + 2 Children)
- • Stayed 2 nights
- • Submitted via mobile
It's a bit mean to be critical at this price, but to be perfect, perhaps air con, fully operating windows and eliminating creaking doors and floor boards. But it is still much better value than most of the competition as it is.
Great room size, very good bathroom, decent bed. Very solid choice of accommodation, at an excellent price Nice steak House restaurant FABULOUS STAFF Big car park Lots of local eateries Close to main roads for travel
Stayed in May 2024
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Reviewed: 6 May 2024
Wiafe
United Kingdom1 review9.0“Lovely and peaceful”- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Couldn’t use the kettle as it was mould and dirty apart from that all was fine I enjoyed my stay .
Clean and cosy
Stayed in May 2024
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Reviewed: 26 April 2024
Andy
United Kingdom16 reviews1 helpful vote9.0Superb- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
All was great. In my opinion bed a tad hard, but thats a minor one.
VEey clean and nice room, great TV, very clean bathroom and everything needed. I was very impressed, especially at the costs.
Stayed in April 2024
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Reviewed: 25 April 2024
Eleanor
United Kingdom33 reviews7.0“Did the job.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
Bed was too small being only 4'6" wide and also it was very hard. Pillows pretty flat. Weather was cold and there were no extra blankets or pillows in the room - we had to ask for both and they were provided so our second night was much warmer. Our room was a bit cramped and it was two floors up with no lift. The second flight of stairs was very steep. I asked for a room on the first floor but was told there were none available.
Staff were very friendly and the breakfasts were good and substantial. Location was perfect for us. Parking was a bonus which made life a lot easier. Room was clean and I appreciated the tea making facilities. Not expensive.
Stayed in March 2024
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Reviewed: 25 April 2024
Iisa
Ireland20 reviews8.0“great location , suited our needs”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
It is over priced ,as is the food in the restaurant . It is not a hotel nor a stand alone restaurant and their prices should reflect this .
Nice rooms, they have been updated . the bed was comfortable , breakfast was included and was served by a lovely lady . Location was perfect for us and with on site free parking
Stayed in February 2024
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Reviewed: 24 April 2024
Kayleigh
United Kingdom5 reviews8.0“Very clean”- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The check in / check out procedure isn’t made obvious. We had no idea where to check in because there was no obvious signage until we had gone into the restaurant itself. When checking out there was no staff around and we had to get to work so couldn’t hang about in case someone did turn up so just had to leave the key on the front desk.
The room was exceptionally clean and the bed was really comfy.
Stayed in April 2024
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Reviewed: 22 April 2024
Vanessa
United Kingdom1 review9.0“Great facilities all round. Good value for money and very professional staff!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
A heating option,even on a mild day, would be nice. The dining experience over breakfast was challenging as there didn’t seem to be any vegan and gluten free options
Great shower facilities, comfortable bed! The staff were lovely and very professional
Stayed in April 2024
-
Reviewed: 20 April 2024
Mort
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Kitchen's where closed and I couldn't get any sugar
Friendly staff
Stayed in April 2024
-
Reviewed: 18 April 2024
Gerson
United Kingdom8 reviews1 helpful vote9.0“Very comfortable and will happily recommend it to anyone”- • Business trip
- • Group
- • Single Room
- • Stayed 2 nights
Nothing
Cannot fault anything, it was clean, comfortable and the meals were exactly what the doctor ordered.
Stayed in March 2024
-
Reviewed: 18 April 2024
Sebastian
Czech Republic5 reviews9.0“Overall pretty great, would recommend”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
No toilet brush in bathroom
Easy public transport Quiet place Spacious room Good price
Stayed in April 2024
-
Reviewed: 17 April 2024
Joe
Ireland6 reviews9.0“Fantastic place, defo be back”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great spot, ths steak restaurant underneath was AMAZING, ,staff lovely rooms great, so impressed sp reasonable priced, staff helped us get a taxi very early in the morning, came super quick aswel, thsnx for great stay
Stayed in March 2024
-
Reviewed: 16 April 2024
Sophie
United Kingdom3 reviews8.0“Good value”- • Leisure trip
- • Couple
- • Double Room - Disability Access
- • Stayed 1 night
The bathroom was cold and the hot water seemed to take a while to warm up.
The room was big and spacious, the bed was also very comfortable. Tea and coffee facilities always a bonus too.
Stayed in April 2024
-
Reviewed: 15 April 2024
Antony
United Kingdom2 reviews7.0“Great venue and location”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Blood stain the size of a 50p coin on mattress cover. It looked like it had been washed but stain was still there.
Great venue and staff are all lovely
Stayed in April 2024
-
Reviewed: 14 April 2024
Lou
United Kingdom13 reviews9.0“Great location excellent friendly staff”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Decor a bit dark!
Great location for the train into the city centre
Stayed in April 2024
-
Reviewed: 11 April 2024
Lisa
United Kingdom3 reviews8.0“We had an excellent weekend”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
nothing
lovely weekend
Stayed in April 2024
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