No toilet brush

Accommodation was very good with very bar, restaurant and outside garden covered space.

Stayed in May 2024

The room was a little dark (lighting), and the restaurant ran out of 2 dishes I wanted, chicken for the burgers and no pizza basses. However, there was much to grumble about as there were other options, so no big deal, really. Breakfast was good, an extra sausage would have topped this, but now I'm really clutching at straws as it was nice anyhow.

Nice location on the canal, quiet, which allowed me to recover after a small procedure in Solihull, then worked remotely the next day. With a 12 noon checkout allowed me to do this, so happy days. The ambience was nice, nice restaurant, good food with tentative staff topped this for a pleasant experience. The bathroom and shower were great and clean with a powerful hot shower. Good working heater if you needed it.

Stayed in May 2024

The rooms were small

We liked it’s location next to the canal

Stayed in May 2024

Beautiful location right on banks of canal, easy walking right from the door. Comfy bed, great shower, very peaceful. Lovely evening meal and cooked breakfast.

Stayed in May 2024

Great location when working at the NEC - small room, but everything I needed. Great staff

Stayed in March 2024

at dinner two items were not available , pizza 😢 and the fish

The location was superb, beautifully situated next to grand Union canal, laid out well inside, and clean amd tidy Best breakfast ever ... eggs benedict 😋

Stayed in May 2024

No complaints

Small room, but was described as such. Comfortable bed, good size. Facilities all good quality . Breakfast and dinner were excellent and reasonable price for quality.Situated by canal, with comfortable outdoor seating. Stayed here before in winter and returned as good experience. Staff young but very helpful and attentive.

Stayed in May 2024

The room was very small and the bathroom would possibly be difficult for larger people to use.

The staff were lovely and accomadating, the beer garden with it's many chairs and tables overlooking the canal was amazing. The room was clean, comy beds and pillows, hospitality tray.

Stayed in May 2024

limited menu, food was good

All went well, location very good. could have stayed longer.

Stayed in April 2024

Nothing everything was very good

Lady checking us in has very polite and left us feeling welcome!

Stayed in May 2024

No lounge to relax in the evening, so therefore we were sent to our bedroom when the bar closes. No food after 9:30pm. We were out all day at an event and when we got back in the evenings there was no food available and no where to relax as a group when we got back in the evening after a busy day. No buffet breakfast and rooms are tiny.

Clean rooms

Stayed in May 2024

We were kicked out of the bar on both nights and too we couldn't even sit downstairs at all. Never in all our years of going places could we not sit in an area in a hotel

Lovely decor friendly staff

Stayed in May 2024

The room was quite noisy, you could hear people passing outside your door, doors banging and the kitchen fan first thing in the morning.

Staff lovely, great setting and car park, comfortable beds

Stayed in May 2024

What’s not to like

Location was excellent. Was clean throughout staff were polite and attentive.

Stayed in May 2024

A very minor issue was that the hot water was not that hot from the sink.

Much improved since its refurbishment and my last stay 2 years ago. The room was clean and comfortable and all facilities were first class, as was the superb breakfast.

Stayed in May 2024

Nothing. Would stay there again if in area.

Ambiance im public rooms was lovely Room compact but had everything required and all in good condition. Pretty location Breakfast was good and reasonably priced.

Stayed in April 2024

Staff are really helpful, friendly and nothing seems to much trouble. Food is lovely and reasonably priced.

Stayed in April 2024

Restaurant was cold even with the fire lit, as the central heating was off all radiators were cold and midweek that means not enough bodies to keep the place warm

Location for the airport

Stayed in April 2024

room very small felt cramped

breakfast very good staff also very good outside area excellent

Stayed in April 2024

nothing...

The recently refurbished room was excellent in all respects. The bar and restaurant looked nice although, having had a busy day, just crashed out and left early in morning before breakfast was served... Nice setting next to a canal...

Stayed in April 2024

Nothing to dislike

Location and great atmosphere

Stayed in April 2024

Nothing

Staff friendly, clean, comfortable, nice character, nice location, good food in restaurant

Stayed in April 2024

No issues or problems

Great staff

Stayed in March 2024

Menu is pricey for what you get. Small room is VERY small!!

Good clean "Chain" pub with accomm, good food but expensive

Stayed in April 2024