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Reviews of The Cheshire Cat by Innkeeper's Collection 4 stars

The Cheshire Cat Vintage Inn, Whitchurch Road, Chester, CH3 6AE, United Kingdom

#15 of 33 hotels in Chester

Guests' Choice

Review score

Based on 1510 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Lovely setting on canal
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Evening meal rather disappointing ...obviously been a very busy Sunday service. However, drinks good and very reasonably priced, plenty of staff. We would stay again as walking distance along the canal into Chester!

    Lovely large room 3 very comfortable bed, good shower, very clean. Very helpful staff ...Josh arranged room allocation prior to our stay. Lovely setting on canal. Good breakfast choice, plentiful and good quality and served with a smile!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Even though booking. Com hadn't booked the family room I paid for so was only given double room. Manager at Cheshire cat included breakfast next morning to compensate for initial extra charge paid for family room. Therefore was sorted quickly and without fuss. As there were only 2 of us the double room was fine, however Booking. Com should have booked the correct room so all credit to Cheshire cat.

    Lovely and clean food was lovekt

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    A great place to stay right by the canal
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There's not a lot not to like. It was a bit fiddly getting into our room because immediately after the bedroom door was a set of steps, but once upstairs, the size of the room and the bathroom were fine.

    We stayed for one night after a shopping trip to Cheshire Oaks. For the price we paid, the whole stay was excellent. We had a nice meal in the restaurant that evening and breakfast was good (not a buffet, you order off a menu). A bonus was finding that it was right on the Shropshire Union Canal so we could have a lovely walk before breakfast.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The accommodation was all very good. Nothing was unliked

    The rooms are a great size, good size bathroom and firm bed The rooms separate to the main building have a beautiful seating area outside them.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    A hidden gem
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I think the unecpected warm weather may have neant that it was much busier in the bar and restaurant than was, perhaps planned. Service was slow.

    A truly fantastic find. Beautiful room, completely spotless and so comfortable. It's probably the most comfortable bed we have ever slept in. The gardens were very pretty, and it was lovely to sit in the sun, among the gorgeous grounds. Every member of staff was so friendly and helpful, a pleasure to talk to. Food was good and reasonably priced.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Enjoyed our short stay. Very friendly staff. Everything we required.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Waited a long time for boiled water and coffee. Need two machines in the go.

    Clean and close to where we need to go. Provided dinner late and breakfast

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was superb. Lovely room, nice staff and great food.

    Stayed in April 2024

  • Reviewed: 17 May 2024

    10
    The place was charming and the narrow boats in the canal were a bonus. Breakfast was delicious and good value for money.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Great location Beautiful pub.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our only issue was the room was very hot, we were given a fan but it did nothing I think it may be unbearable in full summer.

    Lovely pub on side of canal, great large beer garden and ample car parking. It was about 45 min walk into Chester along canal. Our room was in the outbuilding it was small but very well appointed the bed was comfortable. We had breakfast which was very good quality, my better half had full English both days which was huge , the coffee was nice which is very important to me. All the staff we met were friendly and helpful. We really enjoyed our stay.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    This is a lovely hotel that I have stayed at a few times, would not hesitate to recommend.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    The shower controls needed checking as water was either too hot or too cold.

    The room was perfect, clean, quiet with a very comfortable bed. Great bathroom

    Stayed in April 2024

  • Reviewed: 14 May 2024

    10
    Great facilities. Perfect room. Lovely food and wine.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    No lift and the stairs were a little awkward with our baby in the pram.

    The room was perfect. Great size. New bathroom.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Enjoyable break close to a great city
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Confusing breakfast arrangements. Separate prices for all items.

    Location by the canal. Room size.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Staff were awesome, shout out to Sophie ! Thank you
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was very firm

    The staff, location and facilities

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Very highly rated
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Absolutely excellent. Lovely room next to the canal. Spotlessly clean. Comfortable large bed. Good shower. Helpful staff. Nice food. One of my favourite hideaways.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom - lovely.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Friendly staff Room spotlessly clean and comfy Food really good value for money

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very enjoyable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The service at the bar was a bit slow when busy but that's to be expected when the weather is good.

    Location by the canal was excellent. Room was adequate but on the small side but for 3 nights fine. Meals fine and a good selection.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff we're fantastic and so polite. Room was very comfy and warm

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Everything as expected and describede
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Everything was as expected - car parking was good as was location for what we needed. It was pleasantly comfortable and quiet

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful place to stay, wonderfully decorated.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Enjoy are stay would definitely recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The loo in the bathroom was difficult to flush.lumpy pillows.

    Great location.friendly staff. Had a lovely meal in the restaurant.clean room.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Great one night break
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit of noise from people in room upstairs. Lumpy pillows

    We travelled with our dog so we stayed in the annexe building, which was just at the side of the pub. Felt nice to be away from the noise of the pub, with a little outside area our dog could run around in

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't get no reception on tv was hit and miss

    Rooms were nice ,food was lovely and really nice location

    Stayed in March 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Annoying neighbors up and downstairs all night, noisy stairs

    Food and room really good

    Stayed in April 2024

Showing 1 – 25

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