Grosvenor Park Road, Chester, CH11QQ, United Kingdom
#7 of 33 hotels in Chester
Guests' ChoiceBased on 3203 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 20 May 2024
Rebecca
United KingdomFunky decor, clean and attractive. Lovely beds and very friendly staff. Excellent location.
Stayed in May 2024
Reviewed: 18 May 2024
Poppy
United KingdomExceptionally comfortable bed! Really luxurious feel to the whole experience. Would defo stay again!
Stayed in May 2024
Reviewed: 16 May 2024
John
United KingdomThe Lyon’s coffee bags do not offer a better coffee than simple instant. They are a nuisance to use.
Lovely to have a few complimentary drinks in the fridge.
Stayed in May 2024
Reviewed: 16 May 2024
Esther
United KingdomNo parking at the hotel. Had to go to a not very nice multi storey about 10 minutes walk away.
Lovely hotel in a quiet area. Staff were friendly and professional. Bedroom was beautiful and breakfast was varied and generous.
Stayed in March 2024
Reviewed: 16 May 2024
Duncan
United KingdomN/a
Very very clean hotel
Stayed in May 2024
Reviewed: 13 May 2024
Maria
IrelandThe room was too small to fit the two double beds and therefore made it very difficult to open fridge and cupboards. The light switches are confusing
Beautiful looking hotel, the staff were super friendly and accommodating The beds were very comfortable, and we received birthday cards and a drink on arrival
Stayed in May 2024
Reviewed: 13 May 2024
Mark
United KingdomThe breakfast was poor, took ages to come and was not warm and was not good quality, definitely not worth the cost.
Large room, very clean and nice, quiet room. Bed was comfortable and the bathroom was excellent. Located on the 2nd floor near the lift but the lift didnt keep us awake now.
Stayed in May 2024
Reviewed: 12 May 2024
John
United KingdomJust on the edge of the city, other that couldn’t fault it.
Fantastic hotel, top quality, rooms were fabulous. Staff were friendly polite and helpful, also freshly cooked breakfast which was fabulous
Stayed in May 2024
Reviewed: 12 May 2024
Matthew
United KingdomParking was a bit far away. Well organised though.
All lovely
Stayed in May 2024
Reviewed: 11 May 2024
Robert
IrelandThe heat in the rooms were unbearable at times. Thermostat didn’t seem to help
Spotless & modern
Stayed in May 2024
Reviewed: 10 May 2024
Marcus
United KingdomN/a
Great location, quiet and comfortable room with nice interior.
Stayed in April 2024
Reviewed: 10 May 2024
Heidi
United KingdomLovely spacious rooms, breakfast was amazing
Stayed in May 2024
Reviewed: 6 May 2024
Timothy
United KingdomBreakfast could have been better
Hotel was fantastic
Stayed in May 2024
Reviewed: 2 May 2024
Lenka
United KingdomIt was a bit too hot - air-con wasn’t working properly
Decor/design/ ambience
Stayed in May 2024
Reviewed: 1 May 2024
Christopher
United StatesNothing
Amazing shower and comfortable bed
Stayed in April 2024
Reviewed: 28 April 2024
Hannah
United KingdomThe room was small. We had a family room but with only two people, not sure how you fit a family in it. The staff were efficient but not super friendly. The drink prices were ridiculous and the staff couldn’t explain to me why I had a food tax on my drink bill. They weren’t very helpful.
The location was great. 10 minute walk to town. The decor was lovely and modern. The smell!! It’s insane!
Stayed in April 2024
Reviewed: 27 April 2024
Christopher
United KingdomGreat location staff excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Hannah
United Kingdomthe air con was a little bit confusing
very modern and lovely interior
Stayed in April 2024
Reviewed: 27 April 2024
Fern
United KingdomNothing
Brilliant for wedding as next to Church and central to Chester in general
Stayed in April 2024
Reviewed: 27 April 2024
Theresa
United KingdomNo car park is the only grumble but they do have a deal with a local multi-storey.
Location was excellent. Our room was spacious and the hotel staff very attentive.
Stayed in March 2024
Reviewed: 25 April 2024
Sarah
United KingdomParking is an 8 minute walk to a multi-storey that is very difficult to navigate.
Exceptional staff and great quality food and drink. A comfortable and well decorated room and bathroom.
Stayed in April 2024
Reviewed: 24 April 2024
Chantelle
United KingdomFor a king room it felt quite small! But was comfy 😌
The staff were really accommodating and kind. The breakfast was delicious both days- couldn't fault it.
Stayed in April 2024
Reviewed: 23 April 2024
Ashley
United KingdomBeautiful large room with extremely comfortable bed, courteous and pleasant staff, breakfast was delicious.
Stayed in April 2024
Reviewed: 19 April 2024
Laura
United KingdomRoom was quite dark with only one (frosted) window. Booking.com description erroneously listed landmark view plus robes and slippers. Bar quite pricey.
Very clean, fun & funky decor, lovely bathroom, quiet, nice breakfast with cooked options
Stayed in April 2024
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