Dominions Arcade, Cardiff, CF10 2AR, United Kingdom
#7 of 46 hotels in Cardiff
Guests' ChoiceBased on 6728 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.4
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 6 April 2024
Siobhan
United KingdomLiked everything
Staff are amazing, so helpful and friendly
Stayed in April 2024
Reviewed: 6 April 2024
Ann
United KingdomNo lounge area to relax during afternoon with friends. Lounge/bar area in the hotel, only opens from 5 p.m. and therefore no area to sit and relax except for the cafe/bar which was adjoining the hotel.
Large room with twin beds, which were comfortable and clean. Close to life.
Stayed in April 2024
Reviewed: 5 April 2024
Sally
United KingdomBreakfast was ok but was the only thing that could have been improved.
The customer service was really great. Maya on Reception was brilliant - slight hick up on check in but she dealt with it superbly and gave us a super upgrade 😊. In terms of room, location and customer service - would highly recommend for a stay in central Cardiff.
Stayed in March 2024
Reviewed: 5 April 2024
Jess
United KingdomNothing
Lovely interior, very clean
Stayed in April 2024
Reviewed: 5 April 2024
David
United Kingdompiped music in breakfast room too loud
room was really nice. Very comfortable bed. great Shower. well equipped. breakfast was really good. all staff very friendly and helpful
Stayed in April 2024
Reviewed: 4 April 2024
Maddie
United KingdomFree room upgrade, along with lovely surprise treats for my daughters birthday
Stayed in April 2024
Reviewed: 4 April 2024
Svetlan
BulgariaKind personal. Top location. Very good breakfast!
Stayed in April 2024
Reviewed: 3 April 2024
Michael
United KingdomGreat quality furnishing and decor
Perfect location
Stayed in April 2024
Reviewed: 2 April 2024
Jorge
Netherlands- Breakfast time may start earlier on weekends/holidays
- Excellent location - Amazing breakfast: complete, fresh - Friendly staff - Great facilities
Stayed in April 2024
Reviewed: 2 April 2024
Susan
United KingdomNo instructions for air con / heating . How to work pod machine and what was in each pod no menu’s for restaurant
Everything
Stayed in April 2024
Reviewed: 2 April 2024
Sara
United KingdomGreat location close to the park and central areas. Staff were all very friendly and helpful. Breakfast was excellent. Rooms were large, modern, clean, nicely furnished and well equipped, beds extremely comfortable.
Stayed in April 2024
Reviewed: 1 April 2024
Lianne
United KingdomThere was nothing not to like about the hotel
The beds were so comfy and loved the room decor
Stayed in April 2024
Reviewed: 1 April 2024
Leigh
United KingdomEvening meal not value for money, salad a few lettuce leaves, no dressing
All staff very attentive, very clean and comfortable rooms, breakfast included excellent, definitely be back.
Stayed in April 2024
Reviewed: 1 April 2024
Emma
United KingdomStylish!
Stayed in March 2024
Reviewed: 31 March 2024
Victoria
United KingdomThe TV and chest of draws was dusty and the seals on the bathroom shower were black, paint in walls was scuffed in places.
Lovely room decorations welsh heritage photos on the walls good choice of continental or cooked breakfast
Stayed in March 2024
Reviewed: 31 March 2024
James
United KingdomI know it is a city centre location and I get it , that it can be noisy, but we could hear the club music going on until the early hours
It was very clean and comfortable with lovely staff and an excellent location
Stayed in March 2024
Reviewed: 31 March 2024
Andrea
United KingdomFantastic hotel. Great welcome from reception. Good Central location in Cardiff. Rooms and Bathrooms really nice decoration and facilities funky.
Stayed in March 2024
Reviewed: 31 March 2024
Nicolette
United KingdomWould have liked a shower cap. Also bed for our 14 year old boy was very small. Restaurant - choice of food was limited and the calamari was inedible
Shower and toiletries were great, free mini bar was great. Bed was lovely and comfortable. Reception staff were super helpful. Discounted voucher for parking was very welcome, thank you.
Stayed in March 2024
Reviewed: 29 March 2024
Paula
United KingdomGood location
Modern and clean
Stayed in March 2024
Reviewed: 29 March 2024
Fiona
United KingdomWas disappointed with my evening meal (pasta), it wasn’t anything better than I could cook myself.
We enjoyed our stay, the hotel is in an Excellent central location but was very quiet and we slept well. The room was very nice as were the friendly staff.
Stayed in March 2024
Reviewed: 28 March 2024
Geraldine
United KingdomThe receptionist on duty was so lovely - very friendly and helpful . Nice quiet room - very comfy bed and fantastic bathroom. We always stay here when we are in Cardiff
Stayed in March 2024
Reviewed: 28 March 2024
Claire
United KingdomLocation & comfort
Stayed in March 2024
Reviewed: 28 March 2024
Bertrand
United KingdomThe car park code on display in reception only works if you park on the day. It doesn't work if you pre-book the car park. The staff suggested it would be waived, but unfortunately not.
Everything about this hotel. The location is great and safe, it's near a car park, centrally located, staff are really friendly, facilities are brilliant and the food is lovely.
Stayed in March 2024
Reviewed: 28 March 2024
Sara
United KingdomThat you had to book your breakfast slot. So we ended up not booking at all.
The bedroom was absolutely beautiful. Best room.weve stayed in for a long time considering the price.
Stayed in March 2024
Reviewed: 28 March 2024
Thomas
United KingdomCompletely ridiculous and unnecessary system for accessing the gym, which involves giving the receptionist your actual room key in exchange for the key to the gym.
Location
Stayed in March 2024
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