Didn’t dislike anything

We didn’t have breakfast

Stayed in May 2024

No bar

Very central, unusual hotel

Stayed in April 2024

- Everything was great!

- First impression on check in was overwhelmingly positive. - Free pastries available in the morning, which was a lovely touch. - Gorgeous hand soaps to choose from. - Location is fantastic. - No issues with noise.

Stayed in March 2024

The room is in basement and do not have sound proof at all! I can hear that next room talking 😅 Also room is so small I don’t have enough space to put my clothes and bag.

Location is great, and hotel is very thoughtful give me a whip soap is so cute.

Stayed in May 2024

Nothing

Unique, quirky, excellent staff and superb accommodation

Stayed in May 2024

Stains on the duvet cover and soft furnishings let the room down a bit sadly. Also at this price point I think more of a breakfast offering should be in place (some warm pastries and coffee/tea are available upon request), this was stated at the time of booking and did not deter me from booking, however I still think at this price point it should be looked into. Other than those minor issues the stay was very enjoyable.

The hotel looks amazing, reception is beautiful and the staff were incredibly warm and friendly. The decor of the room was great, dark and cozy. Being in the basement meant no windows but I think that just made it feel more secluded and private. The 10% discount card for the bar and affiliated restaurants was a nice touch as well.

Stayed in May 2024

The noise was really bad, which we expected before we arrived but we could hear the people in the next room getting jiggy

So different and quirky

Stayed in May 2024

The hotel is very dark inside and has no lift, which is difficult for me as I'm severely visually impaired (legally blind). The hot tub could do with a wooden roof over it as there's no view and this would allow some coverage if it rained. The location of the hotel is great as everything is so close, but for picking up and dropping off it's not great. As a disabled person, there was nowhere to park that was close by, or even just to drop me off and pick me up. I could walk to the end of the street but would have to sit there alone for at least 30mins with the bags while my husband went to fetch the car and drive back to me. York in general is not ideal if you have mobility issues as there are a lot of pavements that are uneven and have no ramps. The issues with the hotel are clearly detailed on their website and we did know about them before going. Not an ideal room if you want a desk to do your make-up or put a laptop as there isn't one. Lastly, the frosted glass door with the toilet right behind it and a gap around the edge of the door (no lock) was fine but I'm not sure everyone would appreciate the lack of privacy.

The room was small but the outside space made it feel bigger. The female staff were very friendly and helpful. The restaurant and the staff there were also amazing, and went above and beyond to make our anniversary special. While there was no view, the hot tub was amazing. The lights and music were great and it was clean and warm, as was the rest of the hotel. The bed was small but very comfortable. I tried to find out what the reed diffuser smell was that was in the reception and our room because it was gorgeous, but was unsuccessful. The vibe and decor of the hotel is gorgeous but I'm glad I wasn't in the basement. I think I would only stay in the rooms above ground personally.

Stayed in May 2024

Somewhere to go for your croissant and a cuppa rather than a delivery

Didn't have breakfasts

Stayed in May 2024

Nothing.

Loved the style of the motel. Was something different. Me and my husband enjoyed it. I’d booked it as a surprise. And he loved it. Was comfortable. And the roll top bath was fantastic to relax. We stayed it the labyrinth room. And the lovely bathbomb that we got was lovely. As well as the whipped soap. Just little things that’s made our stay lovely. Staff were helpful. And we even got on the room early which even though is not guaranteed. It was great that they got our room ready and let us know as soon as it was. Made celebrating our wedding anniversary a great time.

Stayed in April 2024

Beautiful hotel, something a bit different and tastefully done. The bed was really comfy, the room was well appointed and it's in a perfectly central location. The staff were lovely and very accommodating

Stayed in May 2024

To be expected there was some street noise, but we were informed at the time of booking and it didn't bother us. It is part and parcel of the central location, so not an issue for us, but something to bear in mind if you want complete silence.

The central location was great to be able to explore the city without having to carry around our bags etc. Lots of lovely restaurants and cafes in the immediate area meaning it was easy to enjoy the hotel and the city.

Stayed in April 2024

Fabulous quirky hotel. Excellent location right in the middle of York. Loved the cocktail bar Inside the hotel and all the secret doors! We got offered scented soaps which we could choose for our room. Nice touch!

Stayed in April 2024

All good

Everything quirky

Stayed in April 2024

The distance from the nearest parking. Unless you drop off someone with your bags you have to carry them through the main street. Min 10 walk from the parking especially navigating around the crowds. Felt like an airport trek.

The boho feel, and location

Stayed in April 2024

The price was £50 over expectation

Location of the Motel was excellent

Stayed in April 2024

A proper breakfast would of been nice and there was no proper bar open when I visited. I stayed in a room upstairs on my 4th day which was very nice but the aircon wasn't cool enough for me and the window wasn't openable.

I stayed in the windowless basement room which was very cool and atmospheric, found the room well appointed and dark and moody interior throughout hotel, there wasn't any real breakfast apart from coffee n pastry which I couldn't get as left early for work but was brought to room upon request but it wasn't to my liking so never bothered following mornings, the hotel is located great for sightseeing.

Stayed in April 2024

Lovely smart and clean. Room was immaculate.

Stayed in April 2024

The atmosphere

Stayed in April 2024

I don't think there is anything I disliked about the hotel but if I had to pick something I would say the bathroom is on the small side.

The hotel was very quirky and different but luxurious, the rooms were very accommodating and the bed was so comfortable. The location was 10/10 right in the middle of York and I will definitely be returning. The free complimentary soap was an added bonus.

Stayed in April 2024

Our original room smelled like damp on arrival due to previous guests.. so they upgraded us to one of their hot tub rooms which was amazing!

The property is in a fab location. I loved the quirkiness of this hotel. Also loved the complimentary scented soap on arrival and coffee and pastries in the morning was a lovely touch.

Stayed in April 2024

Beautiful, booked for a special birthday and it didn't dissappoint, the staff, the experience was wonderful. Is a little expensive but for a special occasion it is worth it, a memory we will treasure. We told the hotel it was for a special birthday and they supplied us with proceseco and chocolates

Stayed in April 2024

Nothing!

The room was stunning, the complimentary bath bomb was a nice touch along with the small tub of soap which smells DIVINE!

Stayed in March 2024

It was an easy check in. Cool decor. Pleasant staff. Couldn't hear other guests in their rooms.

Stayed in March 2024