The plug sockets are very close to the floor which makes plugging things in difficult. Providing double adapters to help with this would be good. The beds are ok but the mattress had a dip in it, could do with replacing.

The staff were lovely and the location is also very nice and peaceful. Ideal for kids as there is a big play area attached to the hotel. The food is very nice and a reasonable price.

Stayed in May 2024

When I booked it I was more able but not suitable if you have disability.

Situation in the centre of Ilkley but Hirt

Stayed in April 2024

Lift might have been useful for the over 60's

Beautiful spot. Charming town

Stayed in May 2024

The initial greeting wasn't great as noted above, they didn't seem to have my reservation for the evening meal, however we did say that this wasn't required now.

BREAKFAST WAS LOVELY, we did try to book in about half an hour before the 3pm, the guy who greeted us wasn't very helpful, didn't seem to know what he was doing, although when we went back again he did show us to our room. A nice big room and although there was a lot of people below drinking and eating ice cream the double glazing kept the noise out

Stayed in May 2024

Decor was a mix of 'bling' and old fashioned - rooms could do with a refresh

Fantastic location right on the riverside, perfect for strolls along the river and into Ilkley. We were starting the Dales Way so it could not have been a better location. Food was nice and reasonably priced and the staff were friendly. They organised a packed lunch and filled our flasks for our walk all for just £7.50. Bed was comfortable, our room was quiet and breakfast was delicious. We both slept well.

Stayed in May 2024

Only downside was that when we booked the room it said the property had ironing facilities but it doesn’t, so make sure you iron your clothes first!

Beds comfy, breakfast great, clean room, nice staff.

Stayed in May 2024

A little more care with cleaning, dusty. Shower plug needs cleaning and floor.

Excellent breakfast. Comfortable room, huge bed.

Stayed in May 2024

fish and chip shop

Stayed in May 2024

Nothing bad/negative to say about the hotel or Ilkley.

The hotel is easy to find and in a lovely location overlooking the river and park. Onsite free parking a bonus. All the staff were extremely friendly and helpful, especially the gentleman who served our meals, which were really good and reasonably priced. The hotel is ideally situated for both walking along the river bank or moors, or a 5 minute stroll into the town.

Stayed in May 2024

Good breakfast

Stayed in April 2024

Very pleasant location overlooking the park and the river.

Stayed in April 2024

Could do with a bit of updating

Clean friendly staff close to centre of Ilkley

Stayed in April 2024

Nothing I can think of which we didn't like.

Excellent location a short walk from town centre. Warm welcome (repeat visit). Good basic food at reasonable prices. Lovely walk along river side. Comfortable bed with views of Ilkley Moor.

Stayed in April 2024

Add croissants to bread basket.I am gluten sensitive can't eat bread. There were no substitute s.

Breakfast was alright

Stayed in March 2024

Bedding was clean but very tired and needs to be replaced. Same applies to towels that were way too small and well used and scratchy and again need to be replaced.

Location fantastic. Staff friendly. Breakfast good.

Stayed in February 2024

Not a real complaint but the whole building through to the passages and bedrooms smelled of fish and chips/food .Our clothes smelled of food when we departed . Shower was very poor pressure

Location Breakfast was good and Lady at breakfast a great host ..

Stayed in February 2024

Dogs

Location Location Location

Stayed in February 2024

Cobwebs in the light fitting on the river side wall. Cobwebs in our room near the head end of the mattress. No glasses for water. Did expect bottles of water and biscuits. Never like 2 mattresses as a double. Shower room cold. Mucky velux. Shower changing temperature.

Breakfast great. The car park good. The dinning room and bar good. Open fire in the bar area fantastic. The staff friendly. Room 11 warm. Plenty of space.

Stayed in February 2024

The room was a bit dusty, although clean in other aspects. The bed quilts were small and not overly warm so we had to use blankets as well.

Great location, friendly staff.

Stayed in November 2023

A warm welcome. Great breakfast. Comfortable stay.

Stayed in December 2023

Shower was a bit on the small side. Nothing else negative.

Very comfortable room and an excellent breakfast. Staff most helpful. Fantastic location right on the banks of the River Wharfe. Lovely walk along the river.

Stayed in December 2023

Not much.

Good natured and friendly staff, lovely breakfasts, great position beside River Wharf. Overall impressive feeling of warmth and cosiness especially during the exceptionally wet weather encountered during our stay. We will return.

Stayed in December 2023

No obvious vegan option on dinner menu

Breakfast was good. Big TV showing football in the bar.

Stayed in December 2023

Decor could do with an update. Beds uncomfortable.

Great views, very central, friendly welcoming staff

Stayed in November 2023