1 Baffin Way, Tower Hamlets, London, E14 9PE, United Kingdom
#533 of 1,011 hotels in London
Guests' ChoiceBased on 3829 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.1
Facilities
7.8
Staff
8.7
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 3 June 2024
Sabier
Jersey*Air co needs to be updated. *More food options would be amazing in the evenings.
I loved how we were welcomed by a lovely gentlemen at the reception. Cleanliness was fantastic, congratulation to the team. The customer service from the staff was amazing.
Stayed in June 2024
Reviewed: 3 June 2024
Jack
United KingdomN/A
Good location
Stayed in May 2024
Reviewed: 3 June 2024
Dawn
United KingdomGood location, short taxi ride to underground and good location to attend ABBA arena. Staff very helpful and friendly, rooms basic but clean and comfortable
Stayed in June 2024
Reviewed: 2 June 2024
Peter
United KingdomAC wasn't working. Shower became too hot when next room used water
Good facilities and friendly staff. Clean and good location.
Stayed in June 2024
Reviewed: 1 June 2024
Dale
United KingdomBreakfast could of been a lot better quality and more of a choice
Easy to find close to train stations clean rooms frendily staff
Stayed in May 2024
Reviewed: 30 May 2024
David
United KingdomIt’s what I expected so no qualms
Good location and quiet
Stayed in May 2024
Reviewed: 28 May 2024
Danika
United KingdomNothink bad to say about it
Property was small and cute , really quiet location
Stayed in May 2024
Reviewed: 27 May 2024
Margaret
United KingdomBed was hard
Clean and staff very helpful, especially older lady in dining area at breakfast
Stayed in May 2024
Reviewed: 25 May 2024
Rachel
United KingdomThe room was a bit too warm and the air con didn’t seem to work. It’s quite a walk with lots of bags from the nearest stations - 8 mins to East India but 15-20 from Canary Wharf.
The room was nice and clean. Shower etc worked fine. Bed was pretty comfortable. Not too noisy. Decent value for the location and friendly staff.
Stayed in May 2024
Reviewed: 24 May 2024
Robert
United KingdomOnly 1 English breakfast teabag in room Air conditioning only produced hot air
Comfortable bed Great room and bathroom facilities
Stayed in May 2024
Reviewed: 23 May 2024
Megan
United KingdomNo lock on the bathroom door, bathroom felt like a toilet on an airplane. But overall was clean and done the job.
Rooms were clean. Not the most spacious but still had everything we needed for our stay.
Stayed in May 2024
Reviewed: 22 May 2024
Adam
United KingdomMirror was dirty Only 1 coffee and 1 tea for the room The sink was dirty Looks like there was a flood from above room as the ceiling had paint that had bubbled and stained.
Tv being fair size for the room nice size shower
Stayed in May 2024
Reviewed: 22 May 2024
Clare
United KingdomBathroom door did not close
Good location for 02
Stayed in May 2024
Reviewed: 22 May 2024
Francesca
Italyno dislike
all good
Stayed in April 2024
Reviewed: 21 May 2024
Paul
United KingdomNothing to say
Good location, close to DLR station.
Stayed in May 2024
Reviewed: 21 May 2024
Anna
United KingdomIt was really hard to find for us (I’m not great with google maps) but once we asked for directions it was much easier. If you can get to Upper Bank Street when you leave the station, it is easy from there.
The staff were really friendly, it was quiet and clean in the room, the shower was powerful and the bed comfy. We went to a concert at the O2 which was only one tube stop and approximately a 10 minute walk to the hotel so it worked out well. There was breakfast available at the hotel but we chose to eat at one of the many restaurants in Canary Wharf.
Stayed in May 2024
Reviewed: 20 May 2024
Karen
United KingdomBasic room, a little dated but what we expected
Good location for O2. Great breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Serena
ItalyNothing
Excellent position - quiet and convenient for Canary Wharf. Very clean and quiet. I felt very safe in the building and walking to the hotel at night. Kind and helpful personnel.
Stayed in May 2024
Reviewed: 19 May 2024
Amy
United KingdomBreakfast was expensive so we didn't bother, other than that nothing!
Very clean and room was well equipt. Staff were very friendly and helpful. Bed really comfy. Really close and easy access to the o2 by DSL and underground
Stayed in May 2024
Reviewed: 19 May 2024
Ellie
United KingdomStaff were very friendly and ensured we knew how to get to places. They also ensured we had everything we needed and were overall very welcoming towards us throughout our stay.
Stayed in May 2024
Reviewed: 16 May 2024
Elizabeth
United KingdomOverpriced for what it was, the bed wasn't very comfortable and the bathroom in the room although was not filthy the sink had not been washed and there was hair in the shower.
Very welcoming and friendly staff member at check in! Clean lobby, pizza was available to purchase which was great as my daughter was hungry when we arrived.
Stayed in May 2024
Reviewed: 16 May 2024
Elaine
United KingdomRoom was clean, comfortable and quiet. All staff were friendly and helpful. Location was good for O2 walking distance to Canary Wharf and underground and DLR.
Stayed in May 2024
Reviewed: 16 May 2024
Lynn
United KingdomCheck in v poor. Person was on the phone as checking in and was trying to locate a room for us. This was pre booked so surely rooms are already sorted each day?
Location
Stayed in May 2024
Reviewed: 16 May 2024
Noelle
United KingdomOther than ill informed staff there was nothing to dislike
The room was clean and well equipped but the TV didn’t work and when enquiring at reception we were told there is a system problem but got no idea as to if and when it would be repaired/ working again. When asked about vegan options for breakfast we were told “ we’ll just leave the meat products off “ in short hotel was good but the staff not so good
Stayed in May 2024
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