Malthouse Avenue, Cardiff Gate Business Park, Cardiff, CF23 8RA, United Kingdom
#38 of 46 hotels in Cardiff
Guests' ChoiceBased on 2345 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
7.8
Facilities
7.6
Staff
8.7
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 8 May 2024
Rachel
United KingdomNo air con in room and lighting wasn’t great.
It was clean, modern reception area
Stayed in May 2024
Reviewed: 7 May 2024
Jacqueline
United KingdomNo welfare package left to restock tea/coffee, staff don’t speak very good English, no condiment sauce out at breakfast, menu for restaurant is very much simple deep fried or fast to make food. Nothing of any decent nutritional value in my opinion.
Location, value for money (at certain times!), no frills, large rooms.
Stayed in May 2024
Reviewed: 7 May 2024
Richard
United KingdomThe food hygiene certificate was only a 3, not sure why but it didn't fill us with confidence, one of the fire doors closure was poorly adjusted so it banged loudly every time it was used.
the staff were great very helpful and friendly, room was good, clean and tidy with a good shower.
Stayed in May 2024
Reviewed: 7 May 2024
John
United KingdomIt was expensive for what it was, due to Cardiff being very busy....
Springsteen was in town, Hotel prices across Cardiff very high......this was no exception
Stayed in May 2024
Reviewed: 6 May 2024
Julie
United KingdomA very small thing, shower was not powerful
Staff were brilliant
Stayed in May 2024
Reviewed: 6 May 2024
Vicky
United KingdomThe beds were a bit basic~ reminded me of a hostel, but still quite comfortable . Would have liked hand towels as well as bath sheets but for one night it was ok.
Lovely welcome at reception and we were able to check in early. Free parking is easy and seems secure. It was easy to find the hotel as it is part of a complex off the M4 which includes services. Several food options are there too. The hotel is relatively small. The bar / lounge area was nicely done out. Easy to get a taxi into central Cardiff.
Stayed in May 2024
Reviewed: 5 May 2024
Claire
United KingdomRoom slightly dated, did not affect the stay experience.
Friendly staff, good breakfast, secure car park, and lovley communal area, will stay again.
Stayed in May 2024
Reviewed: 5 May 2024
Arun
United StatesThe food is really good, and the staffs are friendly.
Stayed in May 2024
Reviewed: 5 May 2024
Hammell
United StatesThe restaurant had a weak menu, besides that no concerns.
Good price, clean, easy to navigate from the motorway and to the city.
Stayed in April 2024
Reviewed: 4 May 2024
Helen
United KingdomCarpet in room and corridor slightly shabby.
Very comfortable bed and good quality bedding. Quiet room. Good choice of breakfast .
Stayed in May 2024
Reviewed: 3 May 2024
Gayle
United KingdomNothing
Darshil was superb and provided great service and great company
Stayed in May 2024
Reviewed: 3 May 2024
Morris
United KingdomPity it looked onto services and petrol station
The breakfast had a great choice. Hotel was in an excellent location. All staff very friendly and welcoming. Very clean hotel.
Stayed in April 2024
Reviewed: 29 April 2024
Derek
United KingdomBed was uncomfortable, curtains did not close properly. Breakfast was cold.
Convenient for my work. Easy parking and free. Able to have a meal.
Stayed in April 2024
Reviewed: 28 April 2024
Mark
United KingdomThe door outside my room slammed every time someone walked past
Very clean and tidy, comfy bed and decent size bathroom
Stayed in April 2024
Reviewed: 27 April 2024
Ann
United KingdomCould do with 4 pillows not just 2.
Always clean and staff helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Cariad52
United KingdomStayed many times and always a good visit
Stayed in March 2024
Reviewed: 26 April 2024
Mariam
PakistanThe electric kettle wasn’t working and I needed a replacement, it was too noisy, banging doors and loud talking late at night. The space was reverberating sound.
It was well located near a petrol pump and amenities
Stayed in April 2024
Reviewed: 25 April 2024
Morris
United KingdomBreakfast
Room was good, clean and comfortable. Evening meal was good and good value. Breakfast was ok, but warm/cold, so slightly disappointing.
Stayed in April 2024
Reviewed: 24 April 2024
Jon
United KingdomNice simple rooms, clean, plenty of room
Stayed in March 2024
Reviewed: 24 April 2024
Jon
United KingdomBreakfast was cold, unclean cutlery, untidy dining area
Shower worked, decent size room
Stayed in April 2024
Reviewed: 24 April 2024
Clare
United KingdomMore tea and coffee/ milk supplies
Staff and service
Stayed in April 2024
Reviewed: 23 April 2024
Lydia
IrelandThe hair dryer didn't work. There was no extra blanket in the room or chair.
The staff were very helpful and accommodated an early check in.
Stayed in April 2024
Reviewed: 21 April 2024
Clare
United KingdomOnly one pillow each 😂
Staff were friendly, very clean room, good value for money
Stayed in April 2024
Reviewed: 20 April 2024
Tarik
United KingdomThe scrambled egg was really dry and no other egg options were offered. Perhaps a few boiled eggs too?
Good location, friendly staff and nice room.
Stayed in April 2024
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