Mount Road, Eastbourne, BN20 7HZ, United Kingdom
#9 of 35 hotels in Eastbourne
Guests' ChoiceBased on 1353 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
7.7
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End of dialog contentReviewed: 25 May 2024
Harris
United KingdomMost of the breakfast was excellent except for croissants and pain au chocolate, which tasted stale.
The staff were very friendly and helpful. The hotel and food were very nice.
Stayed in May 2024
Reviewed: 22 May 2024
Clive
United KingdomDining Room closed at 8 pm
Breakfast at this Hotel is excellent , shower in room was powerful and Hot
Stayed in May 2024
Reviewed: 21 May 2024
Jacqueline
United KingdomSteep walk back up the hill!
The ambiance and quirkiness
Stayed in April 2024
Reviewed: 21 May 2024
Fountain
United KingdomLocatio.friendly staff
Stayed in April 2024
Reviewed: 5 May 2024
Ian
United KingdomNothing in particular.
Lovely traditional old hotel on Eastbourne seafront. Friendly staff.
Stayed in March 2024
Reviewed: 5 May 2024
Chris
United KingdomReally comfortable room.The public areas are really classy.Lovely areas like the library and gardens to relax.Staff really good and professional.Dining room impressive.
Stayed in April 2024
Reviewed: 5 May 2024
Philip
United KingdomDated,but in the best possible way. Excellent facilities in the spotlessly clean room. Nice quiet location . Loved how the original features of the hotel have been kept. All the staff I met were excellent ,pleasant,polite and well dressed. Hope to return soon.
Stayed in May 2024
Reviewed: 5 May 2024
Hayley
United KingdomVery noise heating system and pipes
Good size room which was clean and comfy. Lovely big bathroom with toiletries supplied. Staff were very helpful, parking outside on the Rd and good distance from town. The food was lovely and waiters very friendly.
Stayed in April 2024
Reviewed: 3 May 2024
Jeannette
United KingdomThe evening meals were very expensive and not a lot of choice. We had to wait an hour for cod and chips and chicken salad. The cod meal we returned as the fish was inedible it was insipid and a very strange wet texture. The salad was very basic with 3 large lettuce leaves 1 large spring onion (unchopped) two tiny tomatoes and a little cucumber plus one chicken breast. So the following evening (my partner's birthday) we ate else where and returned to the hotel bar for a drink .
The breakfast was really good and the roo. Was lovely
Stayed in May 2024
Reviewed: 2 May 2024
Deborah
United KingdomThought the room was a little small but mostly that there wasn't much room the bathroom (shelves for toiletry bags etc.). Could have also done with a Nespresso machine or similar for the price of the room.
Good view and comfy beds and handy fridge. Good breakfast. Dinner was mixed. My meal was good but others in our party were less impressed.
Stayed in April 2024
Reviewed: 1 May 2024
Grace
United KingdomRoom was stifling hot! We were on the first floor and no heating on but had to have the windows open all night and the fan on and it was still too hot.
Staff really great, we had a dog and they set up the breakfast table out in the library. Location is good, about a 20 min walk to town or an hour up to Birling Gap. Tea coffee etc in room, ironing board, safe, fan. Nice toiletries in bathroom.
Stayed in April 2024
Reviewed: 29 April 2024
Henley30
United KingdomWi-fi sometimes a little patchy.
The Hydro is old-school in a good way. A traditional seaside hotel with an excellent restaurant, whose staff go the extra mile. Highly recommended.
Stayed in April 2024
Reviewed: 29 April 2024
Ruud
NetherlandsBig hotel accomodating groups of tourists. Speedy service in restaurant gives impression of "focus on fast turnaround of tables". Breakfast was not great: old bread and not freshly made pouched eggs.
Speedy service in very big restaurant. Quality of dinner was good, but all seems to be focussed on fast turnaround of tables.
Stayed in April 2024
Reviewed: 29 April 2024
Tracy
United KingdomMy shower was barely more than a spray and difficult to have a proper shower. ( very old fashioned ) room 304 To get a taxi a phone is allotted in the reception to the local taxi company and we rang it for 10 + minutes without pickup. ended up ordering an Uber by luck it came as normally they don't operate in the area. Not enough plugs in the room. The washed cups made the tea/coffee taste and smell horrible.
We had a side view room, it was okay, nothing stunning Breakfast was very good, plenty of options and the staff were pleasant. The room was clean with all the amenities you needed and very comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Deborah
United KingdomA meal in our group was not optimal. Lifts were small and slow.
Location and comfy beds
Stayed in April 2024
Reviewed: 27 April 2024
James
United KingdomCan’t find any negatives
Very comfortable chill out areas, nice staff, and room
Stayed in April 2024
Reviewed: 26 April 2024
Francis
United KingdomNot so keen on the evening meal choices and style
Good breakfast, lunch and service
Stayed in April 2024
Reviewed: 26 April 2024
Manning
Abkhazia, GeorgiaNo bus service into town. Taxi expensive
Breakfast very good.. lunch/dinner very good
Stayed in March 2024
Reviewed: 26 April 2024
Tony
United KingdomWifi and phone signal was poor but given location not unexpected.
Given the price I paid, I was not expecting too much from the hotel but was pleasantly surprised at how nice it was. Although a little dated in decor, it was clean and well maintained and all the staff were pleasant and attentive. Room was a single but quite spacious and had everything needed for a decent nights sleep and a nice desk area for work. Food was very good both evening meal and breakfast.
Stayed in April 2024
Reviewed: 26 April 2024
Anita
United KingdomFood, very expensive. Bathroom rather tired looking
Fabulous location
Stayed in April 2024
Reviewed: 25 April 2024
Barry
United KingdomThere wasn't anything that I didn't like to be honest.
Lovely hotel, really nice atmosphere and very clean. The food in the restuarant was excellent and really good value for money.
Stayed in April 2024
Reviewed: 24 April 2024
Kevin
United Kingdomnot a lot other than the drinks from the bar were overly expensive, not including the wine in this statement.
The food was of a very high quality and very tasty. All of the staff we encountered were very professional and helpful. the views from the conservatory were fabulous.
Stayed in April 2024
Reviewed: 23 April 2024
Don
United KingdomNothing much to dislike with only a one night stay.
Although the hotel is over 100 years old it remains very comfortable and presentable. In particular the breakfast was tremendous. It was great value for money.
Stayed in April 2024
Reviewed: 19 April 2024
Joanna
United KingdomBeautiful clean hotel with excellent staff will definitely stay again.
Stayed in April 2024
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