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Reviews of Hydro Hotel 4 stars

Mount Road, Eastbourne, BN20 7HZ, United Kingdom

#9 of 35 hotels in Eastbourne

Guests' Choice

Review score

Based on 1353 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    7.7

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Showing 76 – 100

  • Reviewed: 29 December 2023

    8.0
    Nice overnight stay
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location View Room facilities Parking

    Stayed in October 2023

  • Reviewed: 23 December 2023

    8.0
    Great for a Short Stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    TVs need to be Smart

    Great value for money as stay included breakfast and free parking.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    Nice ambience
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The room was pretty small for the price paid; we did not think it was good value. We would not return at the price we were offered.

    We love the ambiance of this hotel. We have been quite a few times to experience lunch and afternoon tea, and have stayed once before. The staff are exceptional, especially the ones serving in the conservatory, but all of them, including the cleaning staff, are so pleasant, friendly and welcoming. Nice varied breakfast, with smoked haddock or kippers as choices, which not every hotel offers. Very comfortable beds; bathroom products and varied tea / coffee / hot chocolate facilities. Room was quiet despite being located right above the entrance; we thought we might be disturbed by people coming back late and being noisy but heard nothing. When we encountered a problem with the TV the night porter came and sorted it out for us.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    Very good overall and the staff were vey attentive and efficient.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room did have a wardrobe which had not been dusted for quite a while. My wife suffers Asthma as she was concerned that it might set her asthma off.

    We really like the location and the downstairs lounges and dining room.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Lovely seaside hotel
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Attentive staff, great location (woke up to beautiful sea view), good facilities and lovely original features. Really enjoyed my stay, thank you - and I will be back soon!

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Lovely comfortable stay!
    • Business trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night

    Nothing really!

    Spacious, comfortable and clean room with a great view of the sea. Staff were friendly and service and food was very nice. Great place to stay!

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room we chose for the view but should have checked the square footage, a little on the small size but purely my fault.

    Lovely warm feel. The Hydro is a good example of a traditional English hotel. Good traditional feel. All the staff seem happy to see you and very welcoming.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Very restful and enjoyable as usual
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Would prefer a firmer matttress

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    A lovely traditional hotel that excels in old fashioned service

    Stayed in October 2023

  • Reviewed: 27 November 2023

    9.0
    Very clean and solid
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Very good

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    Service excellent and back to bygone days. Great breakfast served to order. Enjoyed kippers and smoked haddock.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room quite small. Had two chairs which was unnecessary

    Excellent service

    Stayed in November 2023

  • Reviewed: 25 November 2023

    9.0
    Superb location and a splendid, well-maintained old building
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights

    Shower -not very efficient. Glass shelf over wash basin -NO! How do you wash your face without cracking your head?

    Location - great views. Ambience - classic, stunning. Staff - excellent, professioanl & friendly. Food - very good "Best fish & chips outside of Yorkshire".

    Stayed in November 2023

  • Reviewed: 24 November 2023

    9.0
    A quiet room with view, for a theatre visit nearby.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nothing.

    I loved the room, situated on the ground floor & with a side sea view. Very clean, and quiet. I had everything I needed. When I couldn't find my room a very helpful waitress, who was nearby, showed me to it. An excellent evening meal was served in the conservatory, although the rain was hammering on the glass making the room chilly!

    Stayed in October 2023

  • Reviewed: 20 November 2023

    7.0
    Very pleasant weekend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Rather small bedroom and poor view

    Very pleasant restaurant and function room - Garden Suite

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    It was ok but I would not go back there
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not near enough to town

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    We had the best time, a lovely room and beautiful food.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I can think of , which wasn't a major issue, was the size of the lift qnd how long it took to go from floor to floor as you can only get 2 people in at one time. This didn't impact on our stay at all though.

    I booked this hotel because I was taking my mum to see James martin live at the congress theatre for her 80th birthday. I though the hotel was a great location for that and the seafront. The hotel was very nice and the staff were very friendly. We were very happy with our room and the food we had from breakfast to evening meal were excellent. Would definitely recommend. We also had lunch in the conservatory which looked out onto your beautiful gardens and the sea beyond. Beautiful location for a wedding (as I told my daughter!) Loved our stay, thankyou Hydro hotel

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with a Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Room keys not working first time

    Breakfast lovely and view from room beautiful

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    A comfortable stay with all the facilities I could need
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    At breakfast I wasn't noticed so had to call over waitress to take my drink and food order after waiting a while. Otherwise all fine.

    The room was a reasonable size for a single and well equipped with good sized bathroom. Good bath. Good to be able to check in from 2.30pm and to be able to park there.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    7.0
    Served a purpose
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The low shower pressure, my husband and I have consistently complained about this

    I always feel at home there

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room rather small and cluttered. Tap in WHB did not work properly (we reported this). Area around toilet rather cramped.

    Breakfast was good, room adequate, no view. Excellent shower equipped with rubber mat and grab handle.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    Room was ready before 2.30 pm check in - it's always a pleasure to stay at the Hydro.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Nothing that I didn't like. I have stayed at the Hydro many times and would stay again.

    Breakfast excellent. Room and bed very comfortable. Staff extremely helpful.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nice room, very good breakfast.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    9.0
    A great find!
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower wasn't powerful enough and TV didn't have signal much of the time

    Lovely hotel in a wonderful location away from the town centre. Excellent staff. Food very good on the whole

    Stayed in October 2023

  • Reviewed: 28 October 2023

    9.0
    Good all round
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Carer break for my Sister
    • Leisure trip
    • Solo traveller
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Room Food Location View from bedroom

    Stayed in October 2023

Showing 76 – 100

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