Mount Road, Eastbourne, BN20 7HZ, United Kingdom
#9 of 35 hotels in Eastbourne
Guests' ChoiceBased on 1353 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
7.7
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End of dialog contentReviewed: 29 December 2023
Julie
United KingdomNothing
Location View Room facilities Parking
Stayed in October 2023
Reviewed: 23 December 2023
Louise
United KingdomTVs need to be Smart
Great value for money as stay included breakfast and free parking.
Stayed in December 2023
Reviewed: 20 December 2023
Jacqueline
United KingdomThe room was pretty small for the price paid; we did not think it was good value. We would not return at the price we were offered.
We love the ambiance of this hotel. We have been quite a few times to experience lunch and afternoon tea, and have stayed once before. The staff are exceptional, especially the ones serving in the conservatory, but all of them, including the cleaning staff, are so pleasant, friendly and welcoming. Nice varied breakfast, with smoked haddock or kippers as choices, which not every hotel offers. Very comfortable beds; bathroom products and varied tea / coffee / hot chocolate facilities. Room was quiet despite being located right above the entrance; we thought we might be disturbed by people coming back late and being noisy but heard nothing. When we encountered a problem with the TV the night porter came and sorted it out for us.
Stayed in December 2023
Reviewed: 15 December 2023
Cox
United KingdomOur room did have a wardrobe which had not been dusted for quite a while. My wife suffers Asthma as she was concerned that it might set her asthma off.
We really like the location and the downstairs lounges and dining room.
Stayed in December 2023
Reviewed: 12 December 2023
Jenny
United KingdomN/A
Attentive staff, great location (woke up to beautiful sea view), good facilities and lovely original features. Really enjoyed my stay, thank you - and I will be back soon!
Stayed in December 2023
Reviewed: 9 December 2023
Andy
United KingdomNothing really!
Spacious, comfortable and clean room with a great view of the sea. Staff were friendly and service and food was very nice. Great place to stay!
Stayed in December 2023
Reviewed: 7 December 2023
Ann
United KingdomThe room we chose for the view but should have checked the square footage, a little on the small size but purely my fault.
Lovely warm feel. The Hydro is a good example of a traditional English hotel. Good traditional feel. All the staff seem happy to see you and very welcoming.
Stayed in December 2023
Reviewed: 6 December 2023
Nick
United KingdomWould prefer a firmer matttress
Stayed in December 2023
Reviewed: 1 December 2023
Clive
United KingdomA lovely traditional hotel that excels in old fashioned service
Stayed in October 2023
Reviewed: 27 November 2023
Dane
United KingdomN/a
Very good
Stayed in November 2023
Reviewed: 26 November 2023
Robert
United KingdomRoom quite small. Had two chairs which was unnecessary
Excellent service
Stayed in November 2023
Reviewed: 25 November 2023
David
United KingdomShower -not very efficient. Glass shelf over wash basin -NO! How do you wash your face without cracking your head?
Location - great views. Ambience - classic, stunning. Staff - excellent, professioanl & friendly. Food - very good "Best fish & chips outside of Yorkshire".
Stayed in November 2023
Reviewed: 24 November 2023
Christina
United KingdomNothing.
I loved the room, situated on the ground floor & with a side sea view. Very clean, and quiet. I had everything I needed. When I couldn't find my room a very helpful waitress, who was nearby, showed me to it. An excellent evening meal was served in the conservatory, although the rain was hammering on the glass making the room chilly!
Stayed in October 2023
Reviewed: 20 November 2023
David
United KingdomRather small bedroom and poor view
Very pleasant restaurant and function room - Garden Suite
Stayed in November 2023
Reviewed: 18 November 2023
Audrey
United KingdomNot near enough to town
Stayed in November 2023
Reviewed: 14 November 2023
Lynn
United KingdomThe only thing I can think of , which wasn't a major issue, was the size of the lift qnd how long it took to go from floor to floor as you can only get 2 people in at one time. This didn't impact on our stay at all though.
I booked this hotel because I was taking my mum to see James martin live at the congress theatre for her 80th birthday. I though the hotel was a great location for that and the seafront. The hotel was very nice and the staff were very friendly. We were very happy with our room and the food we had from breakfast to evening meal were excellent. Would definitely recommend. We also had lunch in the conservatory which looked out onto your beautiful gardens and the sea beyond. Beautiful location for a wedding (as I told my daughter!) Loved our stay, thankyou Hydro hotel
Stayed in November 2023
Reviewed: 13 November 2023
Louise
United KingdomRoom keys not working first time
Breakfast lovely and view from room beautiful
Stayed in November 2023
Reviewed: 13 November 2023
Margaret
United KingdomAt breakfast I wasn't noticed so had to call over waitress to take my drink and food order after waiting a while. Otherwise all fine.
The room was a reasonable size for a single and well equipped with good sized bathroom. Good bath. Good to be able to check in from 2.30pm and to be able to park there.
Stayed in November 2023
Reviewed: 7 November 2023
Anne
United KingdomThe low shower pressure, my husband and I have consistently complained about this
I always feel at home there
Stayed in November 2023
Reviewed: 4 November 2023
Peter
United KingdomRoom rather small and cluttered. Tap in WHB did not work properly (we reported this). Area around toilet rather cramped.
Breakfast was good, room adequate, no view. Excellent shower equipped with rubber mat and grab handle.
Stayed in October 2023
Reviewed: 2 November 2023
Clare
United KingdomNothing that I didn't like. I have stayed at the Hydro many times and would stay again.
Breakfast excellent. Room and bed very comfortable. Staff extremely helpful.
Stayed in October 2023
Reviewed: 31 October 2023
John
United KingdomNice room, very good breakfast.
Stayed in October 2023
Reviewed: 31 October 2023
Jenni
United KingdomShower wasn't powerful enough and TV didn't have signal much of the time
Lovely hotel in a wonderful location away from the town centre. Excellent staff. Food very good on the whole
Stayed in October 2023
Reviewed: 28 October 2023
Brian
United KingdomVery good
Stayed in October 2023
Reviewed: 27 October 2023
Hazel
United KingdomNothing
Room Food Location View from bedroom
Stayed in October 2023
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