55 Westbourne Terrace, Paddington, London, Westminster Borough, London, W2 3UY, United Kingdom
#597 of 1,011 hotels in London
Guests' ChoiceBased on 6295 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.8
Staff
8.7
Value for money
7.5
Free WiFi
7.8
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End of dialog contentReviewed: 18 May 2024
Grethe
NorwayThe size of the room was questionable since I booked a deluxe room, you could barely move in there. As mentioned we came with luggage, and storing it in the room was quite tricky. There was also not that well sound-isolation, as we heard the phone alarms from the other rooms next to us and walking over the floors all after midnight. 😅
I enjoyed the stay and room was alright for sleeping and rest. Staff was very friendly and helpful, location was perfect considering we had quite a lot of luggage with us. Clean and fancy! 😊
Stayed in May 2024
Reviewed: 16 May 2024
Daniel
United StatesI apparently booked a standard room which was in the basement. Our cabin on our cruise was larger than the the room
Great location
Stayed in May 2024
Reviewed: 16 May 2024
Sirikarn
ThailandDue to we are travelling with the medium-large luggages, the space of the normal room may not enough for both of us to leave luggage open.
The location is really good. close to the Paddington station which is perfect for the transportation to everywhere inc Heathrow airport. We also can leave our luagges before and after check in/out time. The staffs are helpful.
Stayed in May 2024
Reviewed: 14 May 2024
Elliot
United KingdomBreakfast was not great. The food was limited in supply, we had to wait quite a while for a table and the tea being given out was terrible.
Room was cosy but very comfy.
Stayed in May 2024
Reviewed: 14 May 2024
Amir
SwedenVery small room(can not open a big luggage in the room) Old furniture Simple breakfast
Good location, nice staff
Stayed in May 2024
Reviewed: 13 May 2024
Inga
LuxembourgThe breakfast room was small and not well organized and not álit of choise.
Ita a great location the room was big and spacious. Staff reqlly helpful
Stayed in May 2024
Reviewed: 12 May 2024
Diana
AustraliaRoom was small (as indicated) but well appointed
Well located property, close to tube station and easy walking distance to many local sites. Reception and restaurant staff were consistent welcoming and friendly. Room was compact but comfortable and well appointed for a small space.
Stayed in May 2024
Reviewed: 11 May 2024
Joshua
CanadaMy store suite was in the basement and I constantly heard people walking heavily or running above me.
I enjoyed the location and the calibre of the property!
Stayed in May 2024
Reviewed: 11 May 2024
Chiaw
CanadaAir conditioning was inadequate, smoke alarm came off twice for no reason
Location
Stayed in May 2024
Reviewed: 11 May 2024
Livia
AustraliaThe breakfast was nice, but short variety. As I stayed 6 days, could be more explored
I loved the location and the intimate atmosphere of the hotel. Location was perfect - still close to everything, tube station just around the corner and away from the busy area.
Stayed in May 2024
Reviewed: 11 May 2024
William
United KingdomWe had to queue for breakfast and it was very much like a cattle market once we were in there The eating area was very small and compact
In a very good location
Stayed in May 2024
Reviewed: 11 May 2024
Sareeya
ThailandThe room was too small.
Perfect location, close to main transportations
Stayed in May 2024
Reviewed: 10 May 2024
Himmelsbach
United StatesBed (double) too small to accommodate two adults comfortably. Heavy, black-out curtains efficient, but very dusty; doubt they've been cleaned since installation. Bath towel shredded in my hands while drying
Covenient Paddington location..lots of Italian restaurants and coffee shops right around the corner on Craven St., along with tube & rail stations. Beautiful, quiet Georgian neighborhood. Apples in lobby a nice touch, and very good!
Stayed in May 2024
Reviewed: 10 May 2024
Tanya
United KingdomVery busy reception area
Location is amazing
Stayed in May 2024
Reviewed: 9 May 2024
Adam
United KingdomIs expensive, have no illusions, but a big jump in quality over the next cheapest options.
Came down to London for a wedding, needed to check in half an hour early which they accommodated for. Very nice building and rooms fully stocked tea and coffee facilities and a very reasonable on site breakfast available. Perfect for one night in the city. Think it would also be nice for longer stays too.
Stayed in May 2024
Reviewed: 9 May 2024
Laurel
TurkeyBreakfast seemed a bit rushed and coffee was readily available and food could have been refreshed a bit more often.
I liked the location. Excellent. Near the tube and train stations and bus stops. The room was small but quite nice. The wait staff in the restaurant were excellent and dinner were reasonable.
Stayed in May 2024
Reviewed: 9 May 2024
Elena
AustraliaThe breakfast was very poor.
Very nice location, close to the station.
Stayed in April 2024
Reviewed: 8 May 2024
Pavol
SlovakiaBed was very small for two people.
Room was very clean and breakfast was rich.
Stayed in April 2024
Reviewed: 8 May 2024
Pamela
United KingdomNothing
The staff were very helpful and a great location.
Stayed in May 2024
Reviewed: 7 May 2024
Abigail
United KingdomThe duvet and bed linen were quiet rough and uncomfortable
Location and facilities
Stayed in May 2024
Reviewed: 7 May 2024
Heather
Belgium1st night we had a small basement room. Sadly window overlooked shabby small yard and door banged a lot as laundry came in early in the morning. We mentioned this to reception and were moved to a much better room
Stayed in April 2024
Reviewed: 6 May 2024
Deb
United StatesGreat Location close to Hyde Park. Very quiet and a good breakfast. Staff was helpful. The bar was a bit small and could be cozier. We didn’t use the spa but it was available.i would stay there again.
Stayed in May 2024
Reviewed: 6 May 2024
Lucy
United KingdomGreat location and nice and clean and friendly
Stayed in May 2024
Reviewed: 6 May 2024
Diego
NetherlandsThe size of the room is very small vs the stars of the hotel
Location and cleanness
Stayed in March 2024
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