Everything was perfect.

Absolutely beautiful building, comfy beds, excellent service, friendly staff. Didnt want to leave!

Stayed in March 2024

Room too small

Staff excellent.

Stayed in March 2024

Room was pretty small for the price, but comfortable bed, nice linens, fluffy towels and a good shower. At 9.15pm on a Monday the only vacant tables in the bar hadn’t been cleared and no snacks available. Bathroom not properly cleaned during my stay.

Beautiful old red brick building that was an old insurance offices restored from Manchesters mercantile glory days. Stunning foyer. Vast and stylish bar with proper cocktails at a reasonable price.Had dinner with friends - lots of sharing plates which were all delicious and the service was charming.Good plentiful varied breakfast with nice touches like healthy shots. All of the staff were lovely. Good teas coffees and snacks in the room - fresh milk in the fridge - and a loan umbrella in the wardrobe. Very convenient for Oxford Road station and the Universities.

Stayed in March 2024

Nothing

Stunning building in the heart of the city. Very comfortable room, attentive staff and fantastic breakfast

Stayed in March 2024

We got a bus lane convention ticket on Oxford street as looking for the car park. It may be worthwhile mentioning to look out for this bus in your information re parking.

Lovely hotel full of character, great location, stayed there before. Great spacious room and fabulous breakfast. Staff friendly and helpful. Would stay again.

Stayed in March 2024

Saw a cobweb an old one hanging from the ceiling. I don't do cobwebs.

Very nice room. Close to a venue we were at.

Stayed in March 2024

Sausages at breakfast Teabags in room were pg tips 😔

Adam was very welcoming at check in, fabulous room with great views of the clock tower

Stayed in March 2024

All goid

The room And amenities

Stayed in March 2024

Loved it all liked the mix of new and old almost steam punk design

Loved the locations as we were at the 02 ritz venue and was impressed with the overall feel of the hotel great decor very comfortable and loved bfast defo stay again

Stayed in March 2024

Can't say anything negative about this hotel,only stayed one night for a birthday treat

Room was lovely and spacious ,big comfy bed ,breakfast was nice good selection

Stayed in February 2024

Quite a long wait to check in and the room wasn't ready. Upgraded room was on the main road side of hotel. We didn't realise that a very high window had been left open by the cleaners so we were woken by traffic & trains very early morning

We were upgraded to the 2nd floor as our lower ground floor room wasnt ready. Large comfy beds, lovely room & bathroom. Free glass of wine in the bar 5pm - 6pm was a lovely touch. Excellent breakfast, chef made the best scrambled eggs I've ever tasted!

Stayed in March 2024

Lovely rooms and building friendly staff

Stayed in March 2024

There was nothing I didn't like. The elevator situation could be improved - there is only one and during busy times this is a slow process. However, due to this, we used the stairs and they're absolutely gorgeous. So if you're able to, I would use the stairs.

The building is the most stunning I've ever stayed in. This is a superb building with a staggering foyer and a beautiful staircase. The staff were fantastic. The rooms were lovely. The location, especially for people using the train, is superb.

Stayed in March 2024

Very comfortable

Stayed in March 2024

Nothing

Fab building, great room size, very dog friendly

Stayed in March 2024

Beautiful historic building

Stayed in March 2024

The rooms were very cold. The heating wasn't on and the thermostat in all the rooms appeared not to work. We only stayed one night so we didn't flag this up.

The hotel is gorgeous! Rooms are lovely and spacious.

Stayed in February 2024

Ideal location in Central Manchester. The onsite restaurant & bar (The Refuge) was brilliant & worth booking. Regularly messaged by front of house asking about our stay & recommendations. Ideally, a brilliant stay.

Stayed in February 2024

Poor toilet flush

Stayed in March 2024

Brilliant and attentive from the moment I walked through the door. I was attending an event later that night and brought a brand new suit with me, but the pockets were still sewn shut! I called reception and they sent a member of staff with a sewing kit to my room and I was able to be at my best later that evening.

Stayed in March 2024

Location great for our visit just outside Oxford Rd rail station and adjacent to The Palace Theatre where we were seeing a show.

Stayed in March 2024

Everything good

Very different in a good way.. really nice

Stayed in March 2024

One of the most amazing hotels I've stayed in Clean beyond clean. Lovely stuff fantastic

Stayed in March 2024

Nothing!

Loved the building, the service - really unique place to stay.

Stayed in March 2024

Beautiful building and interior

Stayed in March 2024