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  5. Reviews of Holiday Inn Express Edinburgh City West, an IHG Hotel

Reviews of Holiday Inn Express Edinburgh City West, an IHG Hotel 3 stars

107 Queensferry Rd., Edinburgh, EH4 3HL, United Kingdom

#110 of 170 hotels in Edinburgh

Guests' Choice

Review score

Based on 3646 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room allocated on arrival
    • Stayed 2 nights
    • Submitted via mobile

    There are not many restaurants near the hotel, the dine in options were fine but limited.

    Very good breakfast

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Overall very pleased.
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Rather pricy. Could do with more variety of hot choices for breakfast.

    Great room. Dog friendly. Good staff.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The matress was hard and needed a topper No hash browns with breakfast but not too bad overall for an included breakfast

    I had a lovely distance view of Edinburgh Castle from our room 309 on third floor.The staff were helpful.On bus route to centre of the city.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Practical and payable simple solution close to centre
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Sorry to mention it: no toilet brushes and therefore .....unhappy looks at times. No cupboard. Surely locally tipical, but no cheese at all for breakfast, despite many German visitors or other countries who eat it at breakfasts.

    Good place, quit close to the centre. Not luxurious of course, but really acceptable and as we wished with very nice view in higher floors. I got the room as I hoped far from lift or passing area and beside this the ladies and gentlemen who worked there were really very friendly and helpful, one of the high points.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Noisy from the road outside as bed too close to the window Small bedside table between the beds so had to put receptionist phone on the floor as not enough room to accommodate books phones and glass of water. Only one chair so one of us had to sit on the bed . Wardrobe space adequate but no sets of drawers for rest of clothing. Could have done with more help on the bar one person is not enough to serve drinks and take food orders especially when busy

    Room clean and comfortable staff helpful and friendly especially the staff on breakfast duty

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Wonderfull stay
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Check out time was too early.

    Ambience.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Fantastic hotel for a flying visit, well located.
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 1 night
    • Submitted via mobile

    Limited facilities.

    Room, bar, location.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Nice room , great staff!
    • Leisure trip
    • People with friends
    • Twin Room with View
    • Stayed 1 night
    • Submitted via mobile

    The quality of food could use improvement

    Staff was great, room was very clean & comfortable

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room with View
    • Stayed 3 nights
    • Submitted via mobile

    Petit déjeuner / room floor & view weren’t fair with the amount of money spent in this hotel.

    Propreté / parking pas cher

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Fantastic location, reasonable size comfortable room
    • Leisure trip
    • Family with young children
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast choices weren't great. Some cheese, salami or ham would have made it much better. A small bar fridge would have been useful as well.

    The location, the nu.43 bus is very close to the hotel. It's a clean hotel, great wifi, comfortable bed and a bath tub which is hard to find in hotels.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    The location and the room. Good breakfast.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast average

    Location area beds Toilet was small Bit good shower room size was good parking with 5pomds fee

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good hotel and location for a visit to Edinburgh.
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast. Location very good - easy bus transport to the City.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Perhaps a little far from the city centre, but still within walking distance.

    All good facilities and services that you would expect of a quality hotel.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    All of it.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Great location for the city centre of Edinburgh.
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The condiments like tea and coffee could have been stocked more on a regular basis.

    Breakfast was very good with options and plentiful. The pizzas which you could have ordered at night were very good. Great location for city centre bus stop opposite the hotel. The

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    A bit far but a good hotel with good facilities
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    It was a bit further than we thought, but there are several buses stopping right in front of the hotel that take you to the city centre

    Breakfast was good, many options even gluten-free section. It can get a bit busy, but the staff sorts this out. The room was small but cozy and the bed was comfortable.

    Stayed in March 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast menu and its repeated

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    An ok place to stay when exploring Edinburgh.
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Starting to look a little bit worn down. Sewer smell in the bathroom, hairdryer did not work and the carpeting was quite dirty in the room.

    Quite easy to move to city center with bus. A cheaper alternative than staying in the city center.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good hotel for a short stay.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights

    A bit far from city center but easily accessible by bus.

    Good breakfast. Nice room, maybe a bit too small for 3. Some staff members were great (especially the funny one who did our check in), some were as nice as a prison door.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Overall great stay
    • Leisure trip
    • Couple
    • Room allocated on arrival
    • Stayed 7 nights
    • Submitted via mobile

    Elevators need to be bigger in capacity!! As I notice a flow of guests in and out and when they are checkin and checkout struggle with their luggage bringing them in and out. Elevator need servicing as well.

    Accommodating and professional staff very helpful

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Hotel was comfortable and clean and the staff were very friendly and helpful. Very handy for transport into the city with the bus stop virtually right outside the door, running every 20 minutes or so with a 10 minute journey.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    7.0
    Nice and warm
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast quality can be improved by lowering number of food options. Room size is too small. We booked three rooms but one of them is much smaller than the others.

    Nice location and view. Very nice arrangement for free breakfast.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Bath
    • Stayed 4 nights

    Everything

    Everything

    Stayed in April 2024

Showing 1 – 25

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