Emerson, Washington, NE37 1LB, United Kingdom
#2 of 5 hotels in Washington
Guests' ChoiceBased on 2231 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.9
Staff
8.8
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 2 May 2024
Angela
United KingdomI was allocated a disabled room with huge cold shower room despite not being physically disabled. No dog bowls
Ground floor room
Stayed in April 2024
Reviewed: 2 May 2024
Lisa
United KingdomSofa bed, uncomfortable
Convenient, overnight stop close to motorway
Stayed in April 2024
Reviewed: 1 May 2024
Graeme
United KingdomJust a little rough around the edges but for the price not an issue
Helpful staff, we turned up with 4 bikes and although they didn’t have a specific lock up they found space to store them. We had our dog with us too and it was made welcome although we couldn’t eat breakfast there as he couldn’t go into restaurant (understandable)
Stayed in April 2024
Reviewed: 24 April 2024
Moira
United KingdomBed was very firm like hard board
Breakfast was good
Stayed in March 2024
Reviewed: 22 April 2024
Lisa
United KingdomSize of bathroom, very tight
Staff, food choice, managers coming round to chat to all staff
Stayed in April 2024
Reviewed: 21 April 2024
Fredaline
GhanaNothing
I enjoyed every moment with Holiday Inn. I had great memories from the bar, good food from the restaurant and the very best part was the warm ambiance and exceptional customer service by the receptionist (SAM). She was really good at her job. Will always choose HOLIDAY INN where ever I go.
Stayed in April 2024
Reviewed: 16 April 2024
John
United Kingdomnothing
Good location, great breakfast choice
Stayed in April 2024
Reviewed: 15 April 2024
Vicki
United KingdomThe bed was small The kettle too a long time to boil The shower took ages to heat And the sink water never got got enough I didn't like that we were downstairs
Comfortable and clean
Stayed in April 2024
Reviewed: 15 April 2024
May
United KingdomWalls were too thin so could hear noise from corridor The cleaners woke me up at 08:30 which felt extreme
Clean and comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Donna
United KingdomBathrooms very tiny
Rooms were decent size for the price. Traders restaurant served lovely food and a good offer for £22, staff very friendly and patient with our group booking of 14 people.
Stayed in April 2024
Reviewed: 14 April 2024
Kenneth
United KingdomThe double bed was smaller than anticipated
The hotel was clean and comfortable, the staff efficient and breakfast was good value.
Stayed in April 2024
Reviewed: 14 April 2024
Nigel
United KingdomRooms tired
Great location. Been staying here for years
Stayed in April 2024
Reviewed: 13 April 2024
Matthew
United KingdomRoom was too warm
Nice staff and clean
Stayed in April 2024
Reviewed: 8 April 2024
Michelle
United KingdomOver priced bar and restaurant, breakfast not included
Location
Stayed in April 2024
Reviewed: 7 April 2024
Fiona
United KingdomFamily room was very hot, couldn’t open the window because people were smoking outside which smelt like hash :(
Position, friendliness and price
Stayed in April 2024
Reviewed: 5 April 2024
Elesi
United KingdomBeds not so comfortable.
Stayed in April 2024
Reviewed: 5 April 2024
Timothy
United KingdomEvening meals a bit expensive thought but cooked well and enjoyed Sausages and bacon at breakfast a bit overdone. Skin on sausages bit tough. Also limits put on how many can have and for the price this should not be an issue.
Staff friendly. Room clean and comfortable. Ammenities good. Evening meal good. Convenient for our stay. Overall a good stay.
Stayed in April 2024
Reviewed: 4 April 2024
Kevin
United KingdomThe rooms were a little outdated, and the bathroom was really in need of an upgrade, the bath had been painted. Bar staff didn’t smile.
The rooms were really clean, the bed really comfortable. The breakfast was really good.
Stayed in March 2024
Reviewed: 1 April 2024
Guruaran
United KingdomFree parking
Stayed in April 2024
Reviewed: 1 April 2024
Barrie
United KingdomNoisy neighbour at 4am Saturday night
Breakfast nice rooms
Stayed in April 2024
Reviewed: 31 March 2024
Mandy
United KingdomLack of hot drinking facilities in the bar area after 8.30pm. Prices high ...£12 for single brandy and small dash of Coke. Not sure if overcharged!
Pleasant staff, easy check Inn, comfy beds, good location
Stayed in March 2024
Reviewed: 28 March 2024
Malcolm
United KingdomBreakfast expensive
Nice room
Stayed in March 2024
Reviewed: 26 March 2024
Amy
United KingdomRoom was very hot, bathroom quite small.
Comfy bed, spacious room, friendly staff.
Stayed in March 2024
Reviewed: 24 March 2024
Shobia
United KingdomN/a
Clean and very friendly staff! Very helpful and very welcoming. We really enjoyed our stay.
Stayed in March 2024
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