Reviews of Holiday Inn Birmingham M6, Jct7, an IHG Hotel 4 stars
Chapel Lane, Birmingham, B43 7BG, United Kingdom
#55 of 72 hotels in Birmingham
Guests' ChoiceReview score
Based on 2311 hotel reviews
7.3Score breakdown
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Cleanliness
7.8
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Comfort
7.8
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Location
8.2
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Facilities
7.5
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Staff
8.3
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Value for money
7.4
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Free WiFi
7.8
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Reviewed: 29 May 2024
Navin
United Kingdom10 reviews7.0“Okay”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
Sofa bed was very hard, not confortable. You can easily provide orange juice. This is the first hotel breakfast I have had where no ORANGE juice was available. You can do better. Orage juice is not so expensive. :(
Room was clean and bed comfortable. Lots of optiions in breakfast.
Stayed in May 2024
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Reviewed: 28 May 2024
Farida
United Kingdom4 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
No lift at property. Hard work with a little one to lug suitcases up and down etc. Breakfast was very expensive
Swimming pool was warm Room was clean
Stayed in May 2024
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Reviewed: 28 May 2024
Todd
United States50 reviews4 helpful votes8.0“Great short stay in a quiet, cool place”- • Leisure trip
- • Couple
- • Twin Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
The rooms, the beds, the gym and the breakfast and of course the staff. Not to mention the free parking, the size of the rooms and a bathroom with a tub.
Stayed in May 2024
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Reviewed: 28 May 2024
Kike
United Kingdom9 reviews6.0“Good stay , however”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Fire alarm at 1am but not much communication until the next day, also there does not seem to be any fire Marshalls/people to come and check rooms during the fire alarm. Or at least directing the people staying. . Very disjointed. Breakfast was good and nice place area for the kids
Clean
Stayed in May 2024
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Reviewed: 28 May 2024
Bernadette
United Kingdom9 reviews8.0Very good- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location, clean & comfortable. Staff very helpful and polite. Great breakfast.
Stayed in May 2024
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Reviewed: 27 May 2024
Lutfur
United Kingdom18 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Swimming pool, nature green grass , area perfect nice breakfast, good customer service reception 👍
Very good nice and clean also comfortable value for money good customer service and all facilities swimming pool, breakfast excellent food hope visit again near future.
Stayed in May 2024
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Reviewed: 19 May 2024
Phil
United Kingdom4 reviews8.0“Friendly staff great food”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Air con
Food
Stayed in May 2024
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Reviewed: 17 May 2024
Vivek
United Kingdom6 reviews8.0Very good- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nice room, place to relax
Stayed in May 2024
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Reviewed: 16 May 2024
Deborah
United Kingdom1 review8.0“A lovely stay - will use again and recommend.”- • Business trip
- • Solo traveller
- • Standard Room
- • Stayed 1 night
It was great - nothing to improve.
Clean and comfortable room - nice and quiet - a good night's sleep. Friendly and helpful staff.
Stayed in May 2024
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Reviewed: 15 May 2024
Duque
United Kingdom1 review8.0“great stay - value for money”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
spa requires renovation, looks tired and old, also the bathroom is too small.
reception and bar
Stayed in May 2024
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Reviewed: 9 May 2024
Gaynor
United Kingdom19 reviews2 helpful votes8.0“Nice hotel great staff”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Check in price different to my email on 3 rooms i booked. Was sorted quickly.
Attended a wake stayed 1 night. Rooms were nice and clean. Lovely breakfast.
Stayed in March 2024
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Reviewed: 6 May 2024
Georgina
United Kingdom12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room - Disability Access
- • Stayed 3 nights
- • Submitted via mobile
Accessible room had a bath instead of a walk shower.
Big, spacious room
Stayed in May 2024
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Reviewed: 3 May 2024
Janette
United Kingdom27 reviews7.0“Lovely short stay - food very poor”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The food…. The food app….
Staff friendly and hotel was nice
Stayed in May 2024
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Reviewed: 24 April 2024
John
United Kingdom2 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Screen size for menu selection, not good for partially sighted people
Availability of leisure facilities
Stayed in March 2024
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Reviewed: 20 April 2024
Sarah
United Kingdom4 reviews2 helpful votes6.0“Value for money, minor improvements needed”- • Leisure trip
- • Family with young children
- • Twin Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
More choice in breakfast. sound protectors on corridor doors. The doors would bang and shake the room every time someone opened the door. Price too high for parking.
Bathroom and parts of the breakfast
Stayed in March 2024
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Reviewed: 15 April 2024
Susan
United Kingdom10 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Only 2 sugars offered, yet numerous tea and coffee, it took 45 mins to get sugars, and reception staff suggested l came to collect it myself - i thought that was quite rude, where are the customers' services? I explained that I'd just come out of the shower The bathroom door was covered in makeup from the last occupant, orherwise the room was ok. Housekeeping staff needs to concentrate on underneath bed & the sofa. Missing hangers in the wardrobe. Poor lighting a lot of desk lamps are used to light the room Registered for HIG upon check in otherwise face £10 ph fee for late checkout. Issued with a letter telling me l should give scores on this feedback form between 8-10 points only (that was weird)...
Ground floor spacious room
Stayed in April 2024
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Reviewed: 8 April 2024
Dennicka
United Kingdom1 review8.0“Value for money would definitely stay again”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Wasted space with such a big table in room, if table was half the size would be more room
Comfy beds, clean good location, could have breakfast in your room.
Stayed in April 2024
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Reviewed: 8 April 2024
Natasha
United Kingdom1 review7.0Good- • Leisure trip
- • People with friends
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
I didn’t like that the hotel system was not updated with payment info. It was embarrassing having staff tell me I couldn’t go to my room until they had confirmed that payment had been made. I had to show them confirmation on my phone as they were trying to take £156 from my card on the day.
The venue was clean and tidy
Stayed in April 2024
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Reviewed: 8 April 2024
L
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
There was only one channel and the bathroom shower water drain was broken. Also the bathroom sink had a crack in it.
Good rooms, clean sheets, good levels of customer service from staff
Stayed in April 2024
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Reviewed: 2 April 2024
Parminder
United Kingdom9 reviews8.0“Great”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
There was no lift in the hotel which was a downfall, that was the only thing I didn't like.
It was right next to the motorway, had free parking was a bonus, it has a gym swimming pool sauna and jacuzzi and shops near by, restaurant and bar was decent.
Stayed in April 2024
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Reviewed: 2 April 2024
Edward
United Kingdom2 reviews7.0“Good”- • Business trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Nil
It was clean and spacious as advertised.
Stayed in March 2024
-
Reviewed: 1 April 2024
Ber
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
There was a unpleasant smell on the wing 220
The locations and facilities
Stayed in March 2024
-
Reviewed: 30 March 2024
Altafsarwar
United Kingdom24 reviews3 helpful votes8.0“Great hotel on motorway junction”- • Business trip
- • Group
- • Standard Room
- • Stayed 1 night
We book this hotel for its convenience / location near the motorway junction as we were working between Wolverhampton, Leeds & Birmingham and wanted a base to set up. The hotel is clean & well looked after. Staff are friendly & and they have a good size free carpark. The gym is a reasonable size & has a pool.
Stayed in March 2024
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Reviewed: 29 March 2024
Judith
United Kingdom64 reviews12 helpful votes7.0“A comfortable convenient one night stay.”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Noisy public area in the evening- no quiet place to eat dinner so we went back to our room for room service. Kids play area, noisy party going on, all mixed up in one place.
Excellent room - very clean and well appointed. Breakfast was great.
Stayed in March 2024
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