101 Durham Road East Rainton, Houghton le Spring, DH5 9QT, United Kingdom
#6 of 6 hotels in Houghton le Spring
Guests' ChoiceBased on 1288 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
9.2
Value for money
8.7
Free WiFi
7.8
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End of dialog contentReviewed: 29 May 2024
Felton
United KingdomNothing i enjoyed my stay
Breakfast was very good and kept me full up for most of the day.staff were lovely and friendly i
Stayed in May 2024
Reviewed: 27 May 2024
John
United KingdomEverything
Stayed in May 2024
Reviewed: 25 May 2024
Paul
United KingdomExceptional customer service, warm, kind, went above and beyond.
Stayed in May 2024
Reviewed: 17 May 2024
Mike
United Arab EmiratesSlightly hot in room and noise of rubbish being tipped into skip below windows at 7am
Room was spotless and bright very modern feel about it Breakfast was very good and great value, staff exceptional
Stayed in May 2024
Reviewed: 17 May 2024
Judy
United Kingdomnothing
friendly and helpful and clean meals very good
Stayed in May 2024
Reviewed: 16 May 2024
Sam
United KingdomIt was a little disappointing to only get 5 cooked items included in breakfast, unless we wanted to pay extra for more items. (Although continental was available) However, cooked items were lovely.
The room was a decent size for 2 people. Parking on site was good. The food from the restaurant was lovely and service there was excellent. Breakfast was cooked well and staff were friendly. A nice touch to have gluten free cereal available too.
Stayed in April 2024
Reviewed: 10 May 2024
Ali
United KingdomNothing!
Clean beautiful suite Friendly staff Lovely dinner
Stayed in April 2024
Reviewed: 9 May 2024
Jonathan
United KingdomWhat was supposedly Thai food was absolutely awful! I was looking forward to an interesting meal and appealing food that was anglicised Thai, or something
Plenty of hot water at the odd hours I work. Clean and comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Karen
United KingdomTwo things let it down a little bit - the bar and breakfast. The bar service was very slow. The breakfast was probably the worst breakfast I've ever had
This was our second stay at The Highfield and again we found the staff friendly andhelpful. The room was clean and tidy with a full tray of complimentary coffee, tea, biscuits etc.
Stayed in May 2024
Reviewed: 6 May 2024
Lisa
United KingdomClose to where we was going
Stayed in May 2024
Reviewed: 6 May 2024
Anne
United KingdomThe poached eggs were hard at breakfast as were the hash browns.
Family room was huge and very clean.
Stayed in May 2024
Reviewed: 4 May 2024
Teresa
United KingdomHad no problems with it at all
It was a very nice place and the food was excellent
Stayed in May 2024
Reviewed: 1 May 2024
Kirsty
United KingdomLiterally the only issue I had was that there was only coffee in the room and no teabags
Lovely clean room, quiet, decent size, nice big bath, comfy bed
Stayed in April 2024
Reviewed: 30 April 2024
Aistė
United KingdomGreat location. Room was clean and tidy. Free parking. We would recommend this hotel.
Stayed in April 2024
Reviewed: 22 April 2024
Julie
United KingdomNothing
It was really comfortable and friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Karen
United KingdomNot a great view from window but room was good
It’s clean and pleasant xx
Stayed in April 2024
Reviewed: 20 April 2024
Rachel
GermanyLittle gem of a place honestly. Lovely family suite and great restaurant on site.
Stayed in March 2024
Reviewed: 17 April 2024
Joanne
United KingdomOur room had a musty smell to it. Overall the room was clean and the bedding was perfect
Breakfast was fresh and staff were extremely helpful
Stayed in April 2024
Reviewed: 14 April 2024
Terry
United KingdomClean,comfortable bedroom.Very good breakfast.
Stayed in April 2024
Reviewed: 8 April 2024
Paul
United KingdomNothing
Clean, tidy and very friendly
Stayed in April 2024
Reviewed: 8 April 2024
Barbara
United Kingdomnice large bedroom, gorgeous meal in the Thai restaurant, really pleasant helpful staff
Stayed in April 2024
Reviewed: 7 April 2024
Stephen
United KingdomAlthough i had paid over £160 for bed and breakfast and had tea there in addition after breakfast we were asked to pay extra for items of food that were on the menu to tick even though initially we had paid for 3 full breakfasts and only asked for 2. It seemed a little petty and spoilt what had been a lovely stay.
Good location. Easy to find, free parking, nice food in the evening.
Stayed in April 2024
Reviewed: 2 April 2024
John
United KingdomThe single beds could of been a bit more comfy.
The hotel was very clean and well looked after, the room was spotless and a good size, beds were ok slept in singles. That said we tried the Thai restaurant which was truly amazing, first class service with outstanding food.
Stayed in March 2024
Reviewed: 29 March 2024
Kirkwood
United KingdomThe Reception area could do with a bit of decorating, it doesn't live up to the rest of the hotel
Good choice of Breakfast. The Thai Restaurant was excellent, service could be improved slightly.
Stayed in March 2024
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