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Reviews of Harben House 3 stars

Tickford Street, Newport Pagnell, Milton Keynes, MK16 9EY, United Kingdom

#26 of 27 hotels in Milton Keynes

Guests' Choice

Review score

Based on 168 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    7.9

  • Facilities

    6.7

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 24 May 2024

    7.0
    Slept well. Beds really comfortable. Would stay again but maybe pay a bit more for a double bed room
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    The room was very small. I had a twin share room. It was a good thing I was on my own as the only place to put my bag was on the other bed. Only 600mm between beds which were hard up against the wall.

    The hotel was very clean, quiet. The restaurant was closed but lots of pubs about serving good meals. Breakfast was excellent.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower too small and heating not working.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower did not work, and the water was too hot to use. No information in room, i.e. WiFi password, etc. No telephone to be able to contact reception. Room was way too small for two people, probably adequate for one! As a tourist hotel, no information for tourists. As a conference centre adequate. Breakfast bacon not very nice, ??cooked in am air fryer or microwave. Not a good range for a continental breakfast.. No consistency to breakfast from day to day.

    Receptionist welcoming. Atmosphere nice decor very pleasant. Staff very helpful especially Duncan, and Rosie and day manager.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Pleasant stay. Need to update website with up to date information (e.g. No restaurant)
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Room card did not work in room lock until 2nd day of my stay. No restaurant open for dinner My shower almost flooded the bathroom as it did not drain quick enough, so it leaked onto the bathroom floor

    Good location Very friendly staff

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Acceptable but not amazing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was on wheels/casters and every time you got on and off the bed it slid across the room. The toilet and shower are in the room with only a curtain across the toilet. The room itself was small but acceptable. There were doors banging all night long which was annoying.

    On the whole the hotel was acceptable. The shower was great as it was hot and very powerful.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Wet room shower, water didn’t drain, so flooded bathroom

    Great location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    4
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ants in room & room 236 very hot. Curtains could be a bit longer to keep light out

    Room Staff were friendly and attentive. Room was very clean but didn't like ants

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Was ok for a night’s stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Misleading information about evening meal. Room a bit cramped

    Room clean and everything worked

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good overall but certain improvements needed with the shower and general cleanliness
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of the shower heads shot out too hot water and there were ants on the ground in the corridors and bedroom..

    Good staff care with nice decor although only just opened!

    Stayed in May 2024

  • Reviewed: 23 November 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

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    Stayed in August 2021

  • Reviewed: 20 August 2021

    7.0
    Mother and daughter time!!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room, too small. There was an issue with the cleanliness of the room, mostly the shower room.

    The breakfast was excellent. All staff very helpful.!!

    Stayed in July 2021

  • Reviewed: 18 August 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not all drinks where available at the bar , disappointing as it was a Saturday night.

    Room was comfortable but compact

    Stayed in July 2021

  • Reviewed: 10 August 2021

    6.0
    Could have been better
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I arrived late, woke to find the room had ants

    Bed was comfortable and the TV worked

    Stayed in July 2021

  • Reviewed: 7 August 2021

    7.0
    Odd layout of rooms with no privacy
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bedroom had an en-suite but only an opaque glass sliding door between room and toilet. ZERO PRIVACY and shower was just stuck in the middle of the bedroom

    The reception area was lovely

    Stayed in July 2021

  • Reviewed: 5 August 2021

    7.0
    Very decent for a short, cheap stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The toilet... oh my goodness. The toilet seat was waaay too small for the toilet, almost fell into it at night, had to kind of sit sideways almost. Also the shower head had some pubes hanging off it... my partner and I flipped a coin for who would get them away.

    Good price, very close to the lovely village, nice bed and big towels, lots of refreshments in room. Big bright windows and not very busy roads so slept well with them open. Staff were lovely too and accommodating for a very late check in and even offered a later checkout.

    Stayed in August 2021

  • Reviewed: 4 August 2021

    5.0
    Interesting office conversion
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Although the redesigning of what had been an office block was very clever, it did leave en-suite bathroom with glass doors for purposes of light but artificial light within meant no privacy when using facilities. Did have an issue with insects that was unsettling.

    The person on reception was helpful when we reported a problem and did his best to address it as quickly as possible.

    Stayed in July 2021

  • Reviewed: 31 July 2021

    7.0
    Overnight trip with husband, needed hotel in MK area not too far from motorway.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Room was very small with very little space either side of bed, shower opened directly into in bedroom & toilet/basin were only separated from bedroom with a glass sliding door, bed was not the most comfortable. Not great signage/lighting outside - difficult to find reception at night. Car park said it was patroled but lots of dark spots, so didn't feel 100% safe leaving car here. We felt the room was better suited to one person than two.

    Staff were friendly & helpful, very clean throughout, good continental breakfast, not too far from motorway & easy to find, plenty of parking, air con in room. Arrived very late - staff were waiting, no problem checking in. I was served a very cold cup of tea with my breakfast but this was a genuine error & was rectified immediately. Good value for money. I would stay again on my own but would want a bigger room for two of us.

    Stayed in July 2021

  • Reviewed: 30 July 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find the entrance to the car park as there were no signs. Small room but for the price, it's reasonable. Very noisy, you can hear all your neighbours but they were quiet after 10pm. The mattress was uncomfortable, you can feel the springs.

    The room was very clean and the condiments available in the room were great. Decor and lighting are perfect and many sockets for all devices.

    Stayed in July 2021

  • Reviewed: 26 July 2021

    5.0
    Ants
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Second time I’ve stayed here and ants everywhere same last time but this time we had to be moved rooms as they was all over the bed etc , one guy said it was a one off but it wasn’t it happened last time we stayed , needs sorting out

    Nice staff ,

    Stayed in July 2021

  • Reviewed: 25 July 2021

    7.0
    Ok hotel for money.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds very squeaky whenever you moved. Found nail on floor of bathroom floor and a couple of hairs in the shower. Not every member of staff wearing a mask, entrance to car park confusing.

    Staff friendly, Nice breakfast, good location.

    Stayed in July 2021

  • Reviewed: 22 July 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee in my for week the second week one sashay of coffee in my room

    Stayed in June 2021

  • Reviewed: 19 July 2021

    5.0
    Stayed for the F1 GP, great location for the event and the room, though small, was functional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The noise of the doors on the corridor slamming shut in the early hours of the morning!

    Friendly staff and clean lobby rooms. Rooms are small but functional.

    Stayed in July 2021

  • Reviewed: 18 July 2021

    7.0
    Good but basic
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic but done the job. Only one pillow provided in the room was too late to ask for another one.

    Stayed here for Silverstone F1 weekend, close to the track and perfect price for an overnight stay

    Stayed in July 2021

  • Reviewed: 5 July 2021

    7.0
    Great value for money and friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really friendly staff

    Stayed in July 2021

Showing 1 – 25

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