Tickford Street, Newport Pagnell, Milton Keynes, MK16 9EY, United Kingdom
#26 of 27 hotels in Milton Keynes
Guests' ChoiceBased on 168 hotel reviews
6.3Cleanliness
7.0
Comfort
6.9
Location
7.9
Facilities
6.7
Staff
8.2
Value for money
7.2
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Ken
AustraliaThe room was very small. I had a twin share room. It was a good thing I was on my own as the only place to put my bag was on the other bed. Only 600mm between beds which were hard up against the wall.
The hotel was very clean, quiet. The restaurant was closed but lots of pubs about serving good meals. Breakfast was excellent.
Stayed in May 2024
Reviewed: 22 May 2024
Tiziano
United KingdomShower too small and heating not working.
Stayed in May 2024
Reviewed: 20 May 2024
Diana
United KingdomShower did not work, and the water was too hot to use. No information in room, i.e. WiFi password, etc. No telephone to be able to contact reception. Room was way too small for two people, probably adequate for one! As a tourist hotel, no information for tourists. As a conference centre adequate. Breakfast bacon not very nice, ??cooked in am air fryer or microwave. Not a good range for a continental breakfast.. No consistency to breakfast from day to day.
Receptionist welcoming. Atmosphere nice decor very pleasant. Staff very helpful especially Duncan, and Rosie and day manager.
Stayed in May 2024
Reviewed: 20 May 2024
Ian
United KingdomRoom card did not work in room lock until 2nd day of my stay. No restaurant open for dinner My shower almost flooded the bathroom as it did not drain quick enough, so it leaked onto the bathroom floor
Good location Very friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Victoria
United KingdomThe bed was on wheels/casters and every time you got on and off the bed it slid across the room. The toilet and shower are in the room with only a curtain across the toilet. The room itself was small but acceptable. There were doors banging all night long which was annoying.
On the whole the hotel was acceptable. The shower was great as it was hot and very powerful.
Stayed in May 2024
Reviewed: 19 May 2024
Niki
United KingdomWet room shower, water didn’t drain, so flooded bathroom
Great location
Stayed in May 2024
Reviewed: 19 May 2024
Gabriel
United KingdomAnts in room & room 236 very hot. Curtains could be a bit longer to keep light out
Room Staff were friendly and attentive. Room was very clean but didn't like ants
Stayed in May 2024
Reviewed: 15 May 2024
Geoffrey
United KingdomMisleading information about evening meal. Room a bit cramped
Room clean and everything worked
Stayed in May 2024
Reviewed: 14 May 2024
Tim
United KingdomOne of the shower heads shot out too hot water and there were ants on the ground in the corridors and bedroom..
Good staff care with nice decor although only just opened!
Stayed in May 2024
Reviewed: 23 November 2021
Skyblue2027
United Kingdom/
/
Stayed in August 2021
Reviewed: 20 August 2021
Khan
United KingdomThe room, too small. There was an issue with the cleanliness of the room, mostly the shower room.
The breakfast was excellent. All staff very helpful.!!
Stayed in July 2021
Reviewed: 18 August 2021
Andy
SpainNot all drinks where available at the bar , disappointing as it was a Saturday night.
Room was comfortable but compact
Stayed in July 2021
Reviewed: 10 August 2021
Tracy
United KingdomI arrived late, woke to find the room had ants
Bed was comfortable and the TV worked
Stayed in July 2021
Reviewed: 7 August 2021
Louise
United KingdomThe bedroom had an en-suite but only an opaque glass sliding door between room and toilet. ZERO PRIVACY and shower was just stuck in the middle of the bedroom
The reception area was lovely
Stayed in July 2021
Reviewed: 5 August 2021
Natalia
United KingdomThe toilet... oh my goodness. The toilet seat was waaay too small for the toilet, almost fell into it at night, had to kind of sit sideways almost. Also the shower head had some pubes hanging off it... my partner and I flipped a coin for who would get them away.
Good price, very close to the lovely village, nice bed and big towels, lots of refreshments in room. Big bright windows and not very busy roads so slept well with them open. Staff were lovely too and accommodating for a very late check in and even offered a later checkout.
Stayed in August 2021
Reviewed: 4 August 2021
Mary
United KingdomAlthough the redesigning of what had been an office block was very clever, it did leave en-suite bathroom with glass doors for purposes of light but artificial light within meant no privacy when using facilities. Did have an issue with insects that was unsettling.
The person on reception was helpful when we reported a problem and did his best to address it as quickly as possible.
Stayed in July 2021
Reviewed: 31 July 2021
Dawn
United KingdomRoom was very small with very little space either side of bed, shower opened directly into in bedroom & toilet/basin were only separated from bedroom with a glass sliding door, bed was not the most comfortable. Not great signage/lighting outside - difficult to find reception at night. Car park said it was patroled but lots of dark spots, so didn't feel 100% safe leaving car here. We felt the room was better suited to one person than two.
Staff were friendly & helpful, very clean throughout, good continental breakfast, not too far from motorway & easy to find, plenty of parking, air con in room. Arrived very late - staff were waiting, no problem checking in. I was served a very cold cup of tea with my breakfast but this was a genuine error & was rectified immediately. Good value for money. I would stay again on my own but would want a bigger room for two of us.
Stayed in July 2021
Reviewed: 30 July 2021
Subana
United KingdomDifficult to find the entrance to the car park as there were no signs. Small room but for the price, it's reasonable. Very noisy, you can hear all your neighbours but they were quiet after 10pm. The mattress was uncomfortable, you can feel the springs.
The room was very clean and the condiments available in the room were great. Decor and lighting are perfect and many sockets for all devices.
Stayed in July 2021
Reviewed: 26 July 2021
Robert
United KingdomSecond time I’ve stayed here and ants everywhere same last time but this time we had to be moved rooms as they was all over the bed etc , one guy said it was a one off but it wasn’t it happened last time we stayed , needs sorting out
Nice staff ,
Stayed in July 2021
Reviewed: 25 July 2021
Jo&barry
United KingdomBeds very squeaky whenever you moved. Found nail on floor of bathroom floor and a couple of hairs in the shower. Not every member of staff wearing a mask, entrance to car park confusing.
Staff friendly, Nice breakfast, good location.
Stayed in July 2021
Reviewed: 22 July 2021
Steven
United KingdomNo coffee in my for week the second week one sashay of coffee in my room
Stayed in June 2021
Reviewed: 19 July 2021
David
United KingdomThe noise of the doors on the corridor slamming shut in the early hours of the morning!
Friendly staff and clean lobby rooms. Rooms are small but functional.
Stayed in July 2021
Reviewed: 18 July 2021
Powell
United KingdomVery basic but done the job. Only one pillow provided in the room was too late to ask for another one.
Stayed here for Silverstone F1 weekend, close to the track and perfect price for an overnight stay
Stayed in July 2021
Reviewed: 5 July 2021
Andrew
United KingdomReally friendly staff
Stayed in July 2021
Sölden, Austria
Naples, Italy
Budapest, Hungary
Promajna, Croatia
Pasewalk, Germany
Bad Gleichenberg, Austria
Verona, Italy
Islamabad, Pakistan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content