Keighley Road, Skipton, BD23 2TA, United Kingdom
#7 of 7 hotels in Skipton
Guests' ChoiceBased on 4110 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.6
Value for money
7.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Paul
United KingdomThe milk was off when we got our breakfast air conditioning in room would be beneficial
The room was comfortable and the view was lovely evening meal was very nice
Stayed in May 2024
Reviewed: 2 June 2024
Nigel
United KingdomHad to queue to get into breakfast room, on arrival cutlery missing from the table, had to share milk with the next table as they had none, tea, coffee & toast did not arrive until after i had eaten my full breakfast, items not replaced at the breakfast bar, it was like faulty towers watching the manager trying to direct the staff who did there best in a chaotic environment. A simple solution could be a tea & coffee machine or dedicate the staff to a single role. everyone was waiting for tea, coffee & toast. Arrived around 1530 two staff on reception, departed 1015 one person on reception and yet another queue ?
We enjoyed the view from our room, restaurant and bar. Staff very friendly especially the lady in the bar (Friday night 31/05/24) Good location, quite environment.
Stayed in June 2024
Reviewed: 1 June 2024
Glyn
United KingdomBedroom and bathroom need updating. Bed moved from wall when leaned back. Shower head kept falling off. Floor got very wet when showered. Patio door very stiff. Decor dated.
Staff good. Clean. Bar and balcony good
Stayed in June 2024
Reviewed: 1 June 2024
John
United KingdomRoom a bit tired.
Location was excellent. Used the local bus service. Stop right outside. Cheaper and more convenient than trying to park
Stayed in May 2024
Reviewed: 31 May 2024
Gary
United KingdomNo toiletries and noisy road at front of property Rooms are better at the canal side as previous visits
Excellent location, spacious room, and good facilities.
Stayed in May 2024
Reviewed: 31 May 2024
Kathryn
United KingdomThe room was absolutely lovely, the restaurant and bar are now equally lovely but the health club, is quite frankly dreadful. We have been for many years and we’re ok we got our swimming m and sauna but it is filthy. I’m not comparing to a spa hotel, this is awful. The staff are so nice and you don’t wNt to say to them but, I’ve tried for several visits, I struggled to use the shower. It’s a lovely hotel that has had so much love put into it but, right now, the leisure facilities are an embarrassment. And I love the place!!!!
The location is fabulous, the ability to walk Canal side into Skipton is really nice, we have stayed 4 or 5 times.
Stayed in May 2024
Reviewed: 29 May 2024
Rosemarie
United KingdomScrambled eggs tasted a little powdery. Bacon overcooked.
Nice clean room. Friendly helpful staff.excellent restaurant. Food very tasty and good value for money.
Stayed in May 2024
Reviewed: 28 May 2024
Nigel
United KingdomGreat location
Stayed in May 2024
Reviewed: 27 May 2024
Platten
United Kingdom£6.00 for a single whiskey
Location
Stayed in May 2024
Reviewed: 27 May 2024
Gratton2012
United KingdomNA
Spacious room , clean throughout, lovely staff; great location
Stayed in May 2024
Reviewed: 27 May 2024
Cheryl
United Kingdomnothing
proximity to skipton
Stayed in May 2024
Reviewed: 26 May 2024
Mark
United KingdomDécor is a little dated
Breakfast was excellent, Location was good
Stayed in April 2024
Reviewed: 25 May 2024
Duxbury
United KingdomAs above - a contradiction Overpriced for what we got and didn t like the 10am check out time
Very strange room in the attic , quite sparsely furnished yet more drawer space than other hotels I have stayed at. Cheap looking MFI wardrobe as you walked into the room , would benefit from something fitted in the space.
Stayed in April 2024
Reviewed: 25 May 2024
Janet
United Kingdombedrooms were a bit boring and pool area was rather tired
we liked the restaurant and bar area. the steak dinner deal was good.
Stayed in April 2024
Reviewed: 22 May 2024
David
United KingdomNothing
Breakfast was good quality food plenty of it. Rooms where clean. Staff where attentive and friendly.
Stayed in May 2024
Reviewed: 21 May 2024
Julie
United KingdomCheck out was too early at 10am. 11am would be at a more relaxed time
Staff were friendly and very helpful
Stayed in May 2024
Reviewed: 16 May 2024
David
United KingdomDecor was a little tired, and reception perssonel disinterested and unwelcoming. Room was nice but cleaning needed to be improved, lots of dust noted underbeds/ on tables and tops of sockets.
location is very good with nice walk along canal into Skipton. views from our room on canal side were spectacular. Breakfasts were excellent with a good variety of foods available, with friendly service from waitress staff.
Stayed in May 2024
Reviewed: 16 May 2024
Joseph
United KingdomThe pool and spa are in desperate need of refurbishment No shampoo or shower wash in bedroom or spa Being ignored while waiting at reception. Poor service and so unnecessary Good selection of food at breakfast but no eggs or bacon on first day of stay
The pool and spa facilities were enjoyable and free Hotel location was good Breakfast staff, especially Anita, were very efficient and helpful
Stayed in May 2024
Reviewed: 15 May 2024
Glenys
United KingdomIt’s situation
Being just outside the town with lovely views of the countryside.
Stayed in May 2024
Reviewed: 14 May 2024
John
United KingdomBathroom could do with updating.
Nice breakfast, friendly staff, great location if weather is good for a stroll along the canal into Skipton.
Stayed in April 2024
Reviewed: 12 May 2024
Andrea
United KingdomThe views
Stayed in May 2024
Reviewed: 12 May 2024
Hilliker
United KingdomNo bath, ventilation in the bathroom not functioning sufficiently.
The room was clean and tidy with all amenities functioning, breakfast offered a wide variety of hot and cold foods. All the staff were very polite and helpful.
Stayed in April 2024
Reviewed: 10 May 2024
Rachael
United KingdomThe internal brick construction is of its time but the atmosphere is good despite this. £30 for a dog stay felt a bit steep.
Location is brilliant by the canal and simple route into the town. Easy access and parking. Lovely views.
Stayed in May 2024
Reviewed: 10 May 2024
Dunn
United KingdomPaid extra for a studio room, wasnt much nicer than the standard rooms really, not worth payig the extra price for.
Lovely hotel. Enjoyed the views and the balcony in the bar. The room was very spacious and clean. Nice breakfast in the conservatory by the canal, that was lovely.
Stayed in April 2024
Kranjska Gora, Slovenia
Bad Liebenstein, Germany
Tullnerbach-Lawies, Austria
Houston, USA
Slovenj Gradec, Slovenia
Sveti Vlas, Bulgaria
Nihommatsu, Japan
Veliko Tŭrnovo, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content