46-50 Piccadilly, York, YO1 9NX, United Kingdom
#58 of 104 hotels in York
Guests' ChoiceBased on 15480 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 27 May 2024
Varun
United KingdomLocation, breakfast and cleanliness
Stayed in May 2024
Reviewed: 27 May 2024
Rebecca
United KingdomAll of it. Beautiful and clean and great breakfast. Dtaff lovely and friendly
Stayed in May 2024
Reviewed: 27 May 2024
Barbara
United KingdomWe found it a bit difficult to get from railway station because of roadworks but hotel couldn't do anything about that.
The hotel was really nice and staff were very accommodating. It is only a short walk into York.
Stayed in May 2024
Reviewed: 27 May 2024
Zoe
United KingdomVery spacious close to centre
Stayed in May 2024
Reviewed: 26 May 2024
Samantha
United KingdomFire alarm went off at 7:45am on Sunday morning. Not told about any planned alarm. It went on for around 10 mins, just long enough for us to drag our butts out of bed and get dressed to leave in a hurry and as we reached the landing it stopped! Not a happy bunny about such a ride awakening.
Good location. Clean and well thought out bedroom plan. Love having a fridge in the room.
Stayed in May 2024
Reviewed: 26 May 2024
Rachel
United KingdomLovely hotel, rooms very clean and comfortable. Breakfast buffet was excellent.
Stayed in May 2024
Reviewed: 26 May 2024
Diane
United KingdomI can't think of anything.
We love this hotel, it is close to bars, restaurants, the river and everything we love about York. It has become our hotel of choice for York.
Stayed in April 2024
Reviewed: 26 May 2024
Christine
CanadaNo complaints!
Ordering food from the bar, breakfast, accessible room facilities Proximity to parking and major attractions Staff reacted promptly to issue with water leaks in bathroom
Stayed in April 2024
Reviewed: 26 May 2024
Kerry
United KingdomThe hotel is perfect location very central, excellent breakfast, friendly staff, comfortable reception area with bar! 5min walk to shambles, 8 min walk to cathedral, just under 20 min walk from train station but £6 in taxi, lots of shops an pubs/restaurants around!
Stayed in May 2024
Reviewed: 26 May 2024
Kerry
United KingdomThat its more expensive because the racing is on in York
Ive stayed a few times its an amazing hotel
Stayed in May 2024
Reviewed: 26 May 2024
Nikki
AustraliaThe hotel was not able to accommodate request to check in an hour and a half early, even with months' notice (this may be different for a more plentiful type of room- maybe it was just because we had a family room which is a more rare type of room and a busy weekend). The view from the room was of a construction site and the air con circulated in a way that froze my head while I slept and the sofa bed was very very firm for our child. No parking and not cheap.
The breakfast buffet was pretty good but the coffee was not nice it mixed powdered milk in a machine and was not the best but there was a good selection of well presented food and a really nice area to sit in with plenty of space for many guests to sit. the room was very clean and updated nicely with cute pictures on the wall. Gym was good and 24 hour access. Staff were friendly and worked very hard on a busy weekend.
Stayed in May 2024
Reviewed: 25 May 2024
David
United StatesMaybe keep a coffee machine working in the lobby
Breakfast buffet was plentiful and very good. Beat my expectations. The staff at this hotel was phenomenal. Room was very cosy and well thought out. Would stay again if I came back to York!!
Stayed in May 2024
Reviewed: 25 May 2024
Saquat
United KingdomNo day booking in staying little later.
Excellent and also veg option
Stayed in May 2024
Reviewed: 25 May 2024
Robert
United KingdomWaiting for a spare table at breakfast.
Good location for our visit as tourists.
Stayed in May 2024
Reviewed: 25 May 2024
Susan
United KingdomJust the view from the window, which was a demolition site, but this is no fault of the hotel.
Very friendly and efficient staff, lovely comfortable rooms, and an excellent breakfast.
Stayed in May 2024
Reviewed: 25 May 2024
Gary
United KingdomExcellent experience great location breakfast included easy walking distance to the shambles and other main areas
Stayed in May 2024
Reviewed: 24 May 2024
Laura
United StatesNothing
Clean and updated
Stayed in April 2024
Reviewed: 24 May 2024
Sheila
United KingdomNothing
Breakfast very good great choice. loved location would definitely stay again
Stayed in May 2024
Reviewed: 24 May 2024
Sue
United KingdomNothing
My daughter and I had a wonderful couple of days. We were pleasantly surprised at the location, it was very close to central restaurants. We had read that there might be an issue due to queueing at breakfast, however it was absolutely fine, no problem.
Stayed in March 2024
Reviewed: 24 May 2024
Deborah
United KingdomBreakfast was never hot. My view from my room was two large piles of rumble obviously a building had been demolished. The fire alarm went off 5.30am then again a few hours late,apparently it was a fire test which staff didn't know about,but reception told us that staff had got everyone out. But obviously didn't check floor 4 where we were situated and also a cleaner carrying on with her duties?we were also told that the staff didn't get the customers out because it was raining. That's bad.
Location clean
Stayed in May 2024
Reviewed: 24 May 2024
Gordon
United KingdomNothing was all good
It was all great will be back soon
Stayed in May 2024
Reviewed: 23 May 2024
Ken
United KingdomBreakfast was very good
Stayed in April 2024
Reviewed: 23 May 2024
Dominic
United KingdomAs above
Good stay, but not in my opinion worth the cost. Also went entering the room cleaners were still there.
Stayed in May 2024
Reviewed: 23 May 2024
Raymond
United KingdomAn on-site restaurant would be good; guests do not always want to go outside the hotel for meals.
Modern building and comfortable room; helpful and freindly staff. Breakfast very good. Also, good bus connection between hotel and railway station; bus stop close to hotel entrance.
Stayed in May 2024
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