Reviews of Hampton by Hilton York Piccadilly 3 stars
46-50 Piccadilly, York, YO1 9NX, United Kingdom
#58 of 104 hotels in York
Guests' ChoiceReview score
Based on 15467 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.3
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Facilities
8.8
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Staff
9.0
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Value for money
8.3
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Free WiFi
8.8
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Reviewed: 26 May 2024
Diane
United Kingdom3 reviews9.0“Great, as always, we will be back.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
I can't think of anything.
We love this hotel, it is close to bars, restaurants, the river and everything we love about York. It has become our hotel of choice for York.
Stayed in April 2024
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Reviewed: 26 May 2024
Christine
Canada3 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room - Mobility Access
- • Stayed 1 night
- • Submitted via mobile
No complaints!
Ordering food from the bar, breakfast, accessible room facilities Proximity to parking and major attractions Staff reacted promptly to issue with water leaks in bathroom
Stayed in April 2024
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Reviewed: 26 May 2024
Kerry
United Kingdom4 reviews2 helpful votes10“Lovely stay, everything was great, perfect location, definitely stay here again”- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The hotel is perfect location very central, excellent breakfast, friendly staff, comfortable reception area with bar! 5min walk to shambles, 8 min walk to cathedral, just under 20 min walk from train station but £6 in taxi, lots of shops an pubs/restaurants around!
Stayed in May 2024
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Reviewed: 26 May 2024
Kerry
United Kingdom4 reviews10Exceptional- • Business trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
That its more expensive because the racing is on in York
Ive stayed a few times its an amazing hotel
Stayed in May 2024
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Reviewed: 26 May 2024
Nikki
Australia14 reviews8.0“good location and good breakfast”- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 1 night
The hotel was not able to accommodate request to check in an hour and a half early, even with months' notice (this may be different for a more plentiful type of room- maybe it was just because we had a family room which is a more rare type of room and a busy weekend). The view from the room was of a construction site and the air con circulated in a way that froze my head while I slept and the sofa bed was very very firm for our child. No parking and not cheap.
The breakfast buffet was pretty good but the coffee was not nice it mixed powdered milk in a machine and was not the best but there was a good selection of well presented food and a really nice area to sit in with plenty of space for many guests to sit. the room was very clean and updated nicely with cute pictures on the wall. Gym was good and 24 hour access. Staff were friendly and worked very hard on a busy weekend.
Stayed in May 2024
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Reviewed: 25 May 2024
David
United States2 reviews10“Absolutely great hotel if you visit York!!”- • Leisure trip
- • Group
- • Queen Room with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Maybe keep a coffee machine working in the lobby
Breakfast buffet was plentiful and very good. Beat my expectations. The staff at this hotel was phenomenal. Room was very cosy and well thought out. Would stay again if I came back to York!!
Stayed in May 2024
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Reviewed: 25 May 2024
Saquat
United Kingdom23 reviews2 helpful votes9.0“Good location, conference held in the main Hilton”- • Business trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
No day booking in staying little later.
Excellent and also veg option
Stayed in May 2024
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Reviewed: 25 May 2024
Robert
United Kingdom13 reviews8.0“Met expectations as a tourist.”- • Leisure trip
- • Couple
- • Queen Room - Mobility Access
- • Stayed 2 nights
Waiting for a spare table at breakfast.
Good location for our visit as tourists.
Stayed in May 2024
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Reviewed: 25 May 2024
Susan
United Kingdom14 reviews10“It served our purpose well for an anniversary mini-break.”- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Just the view from the window, which was a demolition site, but this is no fault of the hotel.
Very friendly and efficient staff, lovely comfortable rooms, and an excellent breakfast.
Stayed in May 2024
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Reviewed: 25 May 2024
Gary
United Kingdom3 reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Excellent experience great location breakfast included easy walking distance to the shambles and other main areas
Stayed in May 2024
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Reviewed: 24 May 2024
Laura
United States1 review9.0“Stag was wonderfully friendly and helpful!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Clean and updated
Stayed in April 2024
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Reviewed: 24 May 2024
Sheila
United Kingdom1 review9.0“Second time of staying and would stay again”- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Breakfast very good great choice. loved location would definitely stay again
Stayed in May 2024
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Reviewed: 24 May 2024
Sue
United Kingdom10 reviews9.0“Thoroughly enjoyable experience”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
My daughter and I had a wonderful couple of days. We were pleasantly surprised at the location, it was very close to central restaurants. We had read that there might be an issue due to queueing at breakfast, however it was absolutely fine, no problem.
Stayed in March 2024
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Reviewed: 24 May 2024
Deborah
United Kingdom2 reviews10“Ok”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was never hot. My view from my room was two large piles of rumble obviously a building had been demolished. The fire alarm went off 5.30am then again a few hours late,apparently it was a fire test which staff didn't know about,but reception told us that staff had got everyone out. But obviously didn't check floor 4 where we were situated and also a cleaner carrying on with her duties?we were also told that the staff didn't get the customers out because it was raining. That's bad.
Location clean
Stayed in May 2024
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Reviewed: 24 May 2024
Gordon
United Kingdom2 reviews10“Loved every minute will be back soon”- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Nothing was all good
It was all great will be back soon
Stayed in May 2024
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Reviewed: 23 May 2024
Ken
United Kingdom1 review10“It for filled all are needs mk”- • Leisure trip
- • Solo traveller
- • Queen Room - Mobility Access
- • Stayed 1 night
- • Submitted via mobile
Breakfast was very good
Stayed in April 2024
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Reviewed: 23 May 2024
Dominic
United Kingdom1 review7.0Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
As above
Good stay, but not in my opinion worth the cost. Also went entering the room cleaners were still there.
Stayed in May 2024
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Reviewed: 23 May 2024
Raymond
United Kingdom12 reviews8.0“We would happily stay at the hotel again. It served our purpose well.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
An on-site restaurant would be good; guests do not always want to go outside the hotel for meals.
Modern building and comfortable room; helpful and freindly staff. Breakfast very good. Also, good bus connection between hotel and railway station; bus stop close to hotel entrance.
Stayed in May 2024
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Reviewed: 23 May 2024
John
United Kingdom12 reviews10“Excellent facilities and location - need to update their knowledge of York's car parks”- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
Car parking - Hotel advise on their website to park in a car park that cost £24 overnight which was a five minute walk away. Walking back from that car park to the hotel you pass an NCP that's open 24 hours; charges only £11 for an overnight stay; and is around 150m from the hotel on the same side of the road.
everything about the Hotel breakfast was especially good.
Stayed in March 2024
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Reviewed: 23 May 2024
Avril
Australia2 reviews9.0“Excellent hotel in a very good location in Edinburgh.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
Location was fantastic as you could walk to everything that we wanted to see and do. Staff very helpful.
Stayed in April 2024
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Reviewed: 22 May 2024
Chávez
Guatemala2 reviews7.0“Could have been better if the room and bathroom were clean.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
The room and bathroom were not clean, the bed was unconfortable.
The location was fine. A few block from the center of York.
Stayed in May 2024
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Reviewed: 22 May 2024
Ian
United Kingdom6 reviews1 helpful vote9.0“We have visited this hotel 4 times and have been made welcome every time”- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
Fridge in room quite noisy.
Reception staff very obliging after we mentioned original 1st floor room overlooked a music venue. Consequently we were upgraded to a room on a higher floor. Breakfast well catered for.
Stayed in May 2024
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Reviewed: 21 May 2024
Felicia
United States5 reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Location; decor; ease of checkin
Stayed in May 2024
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Reviewed: 21 May 2024
Andrei
United Kingdom1 review8.0“nice”- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 2 nights
No parking on site, and recommended discounted q park parking option was more expensive tan NCP for example
nice breakfast , tidy rooms , clean and new , location excellent
Stayed in May 2024
