46-50 Piccadilly, York, YO1 9NX, United Kingdom
#57 of 104 hotels in York
Guests' ChoiceBased on 15336 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Joanne
United KingdomLovely clean hotel in an excellent location. Staff were friendly and there was plenty of choice at breakfast 😊
Stayed in May 2024
Reviewed: 12 May 2024
David
United KingdomThe room was very clean but underneath the bed was not clean, nowhere to hang towels. Iron provided but no ironing board. The hotel was advertised on Booking.com as having parking but we had to pay an additional £45 to park a ten minute walk away.
Modern, up to date and location
Stayed in May 2024
Reviewed: 12 May 2024
Michael
United KingdomAir con only on if bathroom light was left on
Very welcoming and helpful, lovely room and view
Stayed in May 2024
Reviewed: 12 May 2024
Brian
United KingdomThe hotel was very clean and friendly and the breakfast was lovely. The location was great to get to all the key places.
Stayed in May 2024
Reviewed: 12 May 2024
Tim
IrelandAgain i dont expect a 5 star breakfast in a 3 star hotel and so I try to judge it fairly and appropriatly. Every thing that was setved was fine but more choice of fruit and additions for cerials like museli etc desirable. Fine for a short stay but I think not enough variety if I was staying longer. I felt price was high for a 3 star but then all prices in York were higher thsn I was expecting
Even though the decor in the room was simple and as one would expect in a 3 star hotel everything work exactly as one would like with layout of everthing sensibly done - this is something that i cant always say about higher star hotels so thanks for that
Stayed in May 2024
Reviewed: 11 May 2024
Judith
United KingdomNothing
Great location, clean modern hotel
Stayed in May 2024
Reviewed: 11 May 2024
Terry
United KingdomRoom was very clean and spacious. Location for the city was brilliant and the staff were very helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Lamya
Saudi ArabiaBreakfast didn’t have many choices No bottled water in my room
The room design was good , clean rooms and great location
Stayed in May 2024
Reviewed: 11 May 2024
Emma
United KingdomNothing
Friendly helpful staff
Stayed in May 2024
Reviewed: 11 May 2024
Elizabeth
United KingdomNothing
We always stay at the hampton picaddily york friendly staff very clean rooms and great breakfast 👌 can't fault this hotel.
Stayed in May 2024
Reviewed: 11 May 2024
Allan
United KingdomProperty was modern, clean and in great location
Stayed in May 2024
Reviewed: 11 May 2024
Hayley
ItalyThe extra sofa bed which was included in our trip room was very hard and uncomfortable to sleep on. We requested additional duvets to make it better which the staff happily helped us with. Considering the high price of the room and few simple added extras would have been appreciated.
Brilliant location, very close to the city centre and a short taxi ride from the train station. Good breakfast, stylish room and comfortable double bed.
Stayed in May 2024
Reviewed: 11 May 2024
Helen
United KingdomBreakfast very nice good selection to suit everyone great location for shopping/ sightseeing and eatiers would definitely stop at a Hilton hotel again
Stayed in May 2024
Reviewed: 11 May 2024
Armstrong
United KingdomBed wasn’t very comfortable
Really good location close to centre. Struggled to get to parking as sat nav directed us through pedestrian areas.
Stayed in May 2024
Reviewed: 11 May 2024
Leo
United Kingdom7 mimute walk from car park on which hotel gives 20% discount although there is a nearer one if required.
Cannot fault this hotel Perfect position . Cleanliness amazing Price very competitive. Break fast included everything you could need. Staff friendly Should be 4 star. Only slight minus no car park but hotel discount on nearby multi storey
Stayed in May 2024
Reviewed: 11 May 2024
Harrison
United KingdomThe fact there was no window in the room
View
Stayed in April 2024
Reviewed: 11 May 2024
Jane
United KingdomBreakfast a bit underwhelming. Ecomical feel
Location and room. Very laid back. Clean
Stayed in May 2024
Reviewed: 11 May 2024
Sidney
United StatesLocation and staff. Great breakfast too
Stayed in May 2024
Reviewed: 11 May 2024
Carol
United KingdomThere is nothing to not like
Everything... very clean, very comfortable, good breakfast, welcoming staff, Charlie on reception was very helpful, and a young lady working in restaurant was very helpful, we enjoyed Everything about this hotel, and will be recommending to our friends 100%
Stayed in May 2024
Reviewed: 11 May 2024
Brown
United KingdomThe location
I enjoyed the location but found the lack of a car park disappointing
Stayed in May 2024
Reviewed: 10 May 2024
William
United KingdomGreat location, car parking facilities close by, as were shops , restaurants and visitor attractions
Stayed in May 2024
Reviewed: 10 May 2024
Kelly
United KingdomN/A
Stayed at Hampton by Hilton for 2 nights, superb location, excellent rooms and facilities, decorated very nicely and modern, shower was amazing, slept great both nights.Great breakfast on both occasions, helpful friendly staff. Would recommend this hote.l
Stayed in May 2024
Reviewed: 10 May 2024
Dimpsie
United KingdomIt would have been helpful to have a guide in the room as to how to work the air conditioning, it was not intuitive. The hotel should make it known that they offer bar food as this wasn’t mentioned anywhere, so we had to ask.
All staff were very helpful & professional. Breakfast was very good with lots of choice, making waffles was an added bonus. We enjoyed sitting out on the terrace as the weather was warm. The hotel is a short taxi ride from the station and the town centre was only a short walk away. The bar food in the evening was very good.
Stayed in May 2024
Reviewed: 10 May 2024
Ron
United KingdomNo car parking or discount with nearby car parks
Hotel was fabulous, very clean.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content