157 Waterloo Road, Lambeth, London, SE1 8XA, United Kingdom
#314 of 1,015 hotels in London
Guests' ChoiceBased on 4276 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
8.9
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 12 May 2024
Michelle
New ZealandN/A
Great location near Waterloo station, large room with all the facilities you need. Breakfast was included, plenty of options to choose from.
Stayed in April 2024
Reviewed: 11 May 2024
Alnoor
UgandaBreakfast experience can be improved. It was crowded and choice of food experience can be enhanced
Location, Good House Keeping.
Stayed in April 2024
Reviewed: 11 May 2024
Viola
United StatesYou didn’t have YK adapters ti loan.
The most helpful staff. Breakfast was delicious and fresh
Stayed in May 2024
Reviewed: 10 May 2024
Manoj
IndiaThe hotel has a faulty fire alarm system and twice the fire alarm got on.The first time hotel management said its a drill, but the second time whole hotel was vacated in the morning.
The hotel location is excellent, very close to Waterloo station. The room was clean and the housekeeping team was cleaning it every day. The room size is small but it's their standard format so can't help. Breakfast was standard European style. Good hotel to stay.
Stayed in April 2024
Reviewed: 9 May 2024
Antoine
FranceNot much to complain about.
All clean and cosy
Stayed in May 2024
Reviewed: 9 May 2024
Raul
United StatesNo refrigerators. There is no microwave in the bedroom. Not even an icebucket in the bedroom.
Breakfast and location
Stayed in May 2024
Reviewed: 8 May 2024
Gary
United StatesBreakfast was the same every damn day. Was there for over a week and it got boring fast.
A normal American hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Debbie
United KingdomTemperature in bedroom
The location, breakfast, staff
Stayed in May 2024
Reviewed: 3 May 2024
Manuel
Indialate check-in but could not enter hote as door was locked. Though a glass door no body could see me as no one was in the reception. Went around the circumference of the hotel and luckily saw an hotel guest reading a book. kept tapping the glass dorr to draw his attention to open the door but he went inside the reception office as no one was standing at the reception to bring a person. Finally a hotel person arrived after 30 min of standing in the cold breeze of 5 deg Celsius. Secondly, we were all the delayed passengers arriving into London with lost baggages and we did not carry any baggage with us other than a laptop bag. So when asked if the hotel had a night dress or atleast a bathrobe to sleep-in for the night, they did not have anything other than a towel.
Location was good and near to the tube station. Convenience stores also nearby.
Stayed in April 2024
Reviewed: 2 May 2024
Nicola
United KingdomThe prices at the small shop were a joke. Extortionate.
Breakfast offerings were good. My son enjoyed the waffle maker. A voucher for reusing towels was good.
Stayed in April 2024
Reviewed: 1 May 2024
Emma
United KingdomStaff not as responsive as other hotels.
Location and value for money.
Stayed in April 2024
Reviewed: 30 April 2024
Vanessa
United KingdomNothing
Location, very good breakfast, lovely large towels and friendly staff.
Stayed in April 2024
Reviewed: 29 April 2024
Mary
Isle of ManThe room and en-suite configuration, no where to hang a wet towel so it could be reused,
Spot on location
Stayed in April 2024
Reviewed: 28 April 2024
Aoife
IrelandDrink was expensive
Breakfast was excellent
Stayed in April 2024
Reviewed: 28 April 2024
Eloise
United KingdomThey had a little self-checkout convenience store area for useful items/food but prices were extortionate - about £4 for 50ml toothpaste. Breakfast was also a little disappointing for the price of the stay. There was a good varied choice but the cooked food was a bit cold and nothing seemed particularly fresh.
Convenient location close to Waterloo station. Staff were friendly and helpful, and the room itself was very comfortable, quiet and clean, and nicely decorated with good amenities.
Stayed in March 2024
Reviewed: 26 April 2024
Rowlands
United KingdomRestaurant was not great.
The location. Breakfast was excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Harper
United KingdomNothing. Just one of the lifts weren’t working. Otherwise we were happy with what we had.
The breakfast was as expected and suited what we needed. The location made it cut out us having to get taxes there and back to the Old Vic, which was really helpful.
Stayed in March 2024
Reviewed: 22 April 2024
Lauren
United KingdomA bit overpriced for a 1 night stay.
Good location. Not far from the tube/train station. Really good sized room. Great space. Nice variety on offer at breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Gillian
United KingdomIt was all fine
The location. Easy access by walking to bars & restaurants and the embankment
Stayed in January 2024
Reviewed: 20 April 2024
Quinton
United KingdomLovely
Stayed in March 2024
Reviewed: 20 April 2024
Stephen
United KingdomLocation was very convenient for buses but also for easy walking access to the north bank. Breakfasts were very good and set you up for the day.
Stayed in April 2024
Reviewed: 19 April 2024
Povey
United KingdomThere was nothing I did'nt like
The staff were amazing friendly and helpful
Stayed in April 2024
Reviewed: 18 April 2024
Alpesh
United KingdomNo bottle water in room provided, breakfast is too busy and not enough plates or cutlery at times
Good clean simple hotel, otherwise all good
Stayed in April 2024
Reviewed: 16 April 2024
Mauro
ItalyThe check in very slow. I hope that the next time the check in is faster! The receptionist was trying too hard on the computer!
Position, breakfast and the panoramic room. From my room I could see the Londoneye! Fantastic! The dinner staff was lovely. Staff patient and helpful
Stayed in April 2024
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