Upper Terrace Road , Bournemouth, BH2 5NW, United Kingdom
#9 of 70 hotels in Bournemouth
Guests' ChoiceBased on 3058 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 28 March 2024
Samdra
United KingdomGood choice of breakfast options, clean rooms, comfortable bed, pleasant friendly staff
Stayed in March 2024
Reviewed: 27 March 2024
Denise
United KingdomNothing
Clean , nicely appointed
Stayed in March 2024
Reviewed: 26 March 2024
Neil
United KingdomCar is an extra cost at £13 per day which is the discounted price.
Clean modern Hotel, spacious rooms and easy access to Bournemouth centre.
Stayed in March 2024
Reviewed: 26 March 2024
Julia
United KingdomNothing!
Excellent facilities, friendly and knowledgeable staff. Very clean and comfortable everywhere.
Stayed in March 2024
Reviewed: 26 March 2024
Michelle
United KingdomNothing.
Everything! Location, staff, lovely clean hotel. Comfy and really quiet at night. Slept well. Great breakfast choice.
Stayed in March 2024
Reviewed: 26 March 2024
Kathyr
United KingdomWe didn’t have a view just a car park
Lovely and clean and comfortable bed
Stayed in March 2024
Reviewed: 24 March 2024
Katie
United KingdomIron leaking, pillows very flat , no fridge.
Clean,friendly staff ,good location. Check out time ,breakfast tasty.
Stayed in March 2024
Reviewed: 22 March 2024
Catherine
United KingdomEverything was great!
Convenient location, very comfortable accommodation, great breakfast and excellent value for money.
Stayed in March 2024
Reviewed: 22 March 2024
Helen
United KingdomN/a
Very clean and tidy - central area in walking distance
Stayed in March 2024
Reviewed: 20 March 2024
Krzysztof
United Kingdomit's a very nice place, the staff is very helpful, overall it's a fantastic place, we recommend itWe will definitely come back to this place, thank you we recommend
Stayed in March 2024
Reviewed: 20 March 2024
Michael
Australiaclean, modern and comfortable
Stayed in March 2024
Reviewed: 19 March 2024
Nicole
United KingdomHaving to move rooms due to issues and shower not as good as last time we went.
The location and the food.
Stayed in February 2024
Reviewed: 19 March 2024
Wilson
United KingdomNothing
There was nothing not to like about the hotel. Friendly staff. Hotel very clean
Stayed in March 2024
Reviewed: 19 March 2024
Sue
United Kingdomparking was quite expensive
the staff were very helpful
Stayed in March 2024
Reviewed: 19 March 2024
Nick
United KingdomCouldn't fault it.
Lovely hotel, really friendly staff. Room was spotlessly clean, great view of the sea, bed was super comfy and we slept well. Breakfast was great, huge choice, hot items were hot too! Staff were super efficient, constantly collecting empty plates etc and cleaning tables. I didn't see one table with plates on it after the guests had left. In the evening the bar was a nice place to be, again, great friendly staff. Bar prices were sensible too which was a nice surprise. Overall a great hotel, perfectly located, and if we're ever down this way again we'd book The Hampton without hesitation.
Stayed in March 2024
Reviewed: 18 March 2024
Andrea
United KingdomPerfect location. Clean,modern with amazing staff.
Stayed in March 2024
Reviewed: 18 March 2024
John
United KingdomBacon was not crispy enough for me !!
The young lady on reception was superb, very nice happy helpful person . Location was great, breakfast was ok as was the room.
Stayed in March 2024
Reviewed: 18 March 2024
Robert
United KingdomVery friendly and helpful staff, excellent breakfast, good sized rooms.....can't fault for the purpose of our visit. Front desk staff made us very welcome and made our usuall "anxious" children very welcome 😀 which made them relax
Stayed in March 2024
Reviewed: 17 March 2024
Mel
United KingdomIt was very clean and had a pretty good view. We both had enjoyed the breakfast definitely was worth the money! The room we had was spacious and also was very soundproofed from the outside world. The staff was very welcoming and helpful.
Stayed in February 2024
Reviewed: 16 March 2024
Popova
United KingdomNoisy AC. Turn it off.
In general, everything was great 👍🏻
Stayed in March 2024
Reviewed: 16 March 2024
Anthony
United KingdomRoom was a bit 'poky'. would have liked a little more space. No towel rails so difficult to dry and re-use!? Would have been nice to have coat hooks on wall by door as nowhere to hang them when returning after rain! Television was main problem. It had to be re-tuned EVERY TIME it was switched on. The initial TV was replaced but same occurred with replacement. Aerial problem?? Would make mention here of the handyman - Chris. Excellent service from him despite the TV problem. He really did his best!
Breakfast was 'adequate'. The bacon was lovely - best in a hotel for ages - but scrambled eggs were tasteless and hash browns cold and under-cooked. Fried eggs were not available which was a pity. Coffee machine excellent choices. Attentive staff in breakfast area ensuring empty plates, etc., were removed and tables quickly cleaned when guests left ensuring no queueing for a table!
Stayed in March 2024
Reviewed: 12 March 2024
Anand
United KingdomNothing
Breakfast, bed was comfortable
Stayed in March 2024
Reviewed: 11 March 2024
Michael
United KingdomThe lack guidance in advance for disabled guests on parking. I followed instructions to park on the ground car park and struggled to get myself, the rollator and luggage up a steep slope. I phoned reception on arrival to check where to park and followed their instructions.
The hotel facilities and breakfast.
Stayed in March 2024
Reviewed: 11 March 2024
Angela
ItalyClean and staff were welcoming. Good position for the seafront and the theatre
Stayed in March 2024
Reviewed: 10 March 2024
Alan
United KingdomGreat location for BIC
Stayed in March 2024
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