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  5. Reviews of Hampton by Hilton Birmingham Jewellery Quarter

Reviews of Hampton by Hilton Birmingham Jewellery Quarter 3 stars

98-104 Constitution Hill, Birmingham, B19 3JT, United Kingdom

#39 of 72 hotels in Birmingham

Guests' Choice

Review score

Based on 3205 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not good view through windows

    Nice and clean

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    The guy for breakfast was very very nice, all the staff was lovely from reception to waiters

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not as expected. Staff advised they were busy so we would have to wake up early and just as they said, the kitchen ran out of food and nobody was taken care of it in a short time

    The person attending the reception was very kind and helpful. The room met our requirements and needs

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    No parking onsite

    Good breakfast excellent room comfy bed 🛏️

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    You get what you pay for
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast time was chaotic, no plates, cutlery, cups. Waited around for ages to get some, staff would bring out a handful at each time.

    Cheap, comfortable and clean.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Ideal location, clean and modern hotel!
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing I wouldn’t rave about is the breakfast but for £30 each with breakfast included, we couldn’t complain. We got down at 9:45 with breakfast finishing at 10 and unfortunately the hot breakfast wasn’t replenished, no glasses for the juice and no cutlery left but once asked, some were brought to us by the staff. This is the only thing we weren’t over impressed on but otherwise, a great stay!

    Ideal location, only a 20 minute walk to the city centre so perfect if you’re here for a night out in Brum like we were. We attended a concert at Resorts World and it was only a 25 minute Uber ride so ideal for that too. Very clean, the two twin beds were small doubles so very comfortable and the bathroom was a nice size.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The heating wasn't working in the room

    The room and breakfast and staff

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Great budget option with a quality bedroom and breakfast. Lovely staff
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The area around isn't beautiful, it's convenient. I was unsure on parking so followed the staff advice for the enclosed car park.

    Amazing staff, great breakfast, lovely room..

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Good Value , nice hotel
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    Air conditioning wasn't cold enough

    All great

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast , it was fine for most, but I don't eat bacon and sausages etc, so maybe just me.

    Hotel fine

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Pleasant and comfortable with very helpful staff. Would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Breakfast was great and the fact that there is a tram stop directly behind the hotel, made it a great location too.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Clean rooms and great staff.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    The hotel was good and met expectations so no negative comments!

    Rooms were clean and staff were friendly (especially Sheena at reception).

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Heating system

    The room and polite helpful staff and very clean room and good breakfast

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    The breakfast was the worst I have ever had in any hotel - there were no tea spoons, drinks were out of paper cups (some people had glasses but there were none left). The waffle station was very dirty and no one was cleaning it up. The coffee mugs were too small for the coffee that came out. There were only scrambled eggs. the signs around the hotel were peeling and this left some areas looking unkempt.

    Staff were very helpful, the room was comfy.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Comfy bed and clean room for the night, all we needed.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Right on the corner is a pub and dominos, walking back late at night after a concert there was crowds of people drinking, using balloons (not the party kind) and driving erratically. This is no fault of the hotels but something to bare in mind, especially if you’re with children.

    Comfy bed, clean room. TV worked great. Fresh towels. Welcoming Staff. Big Mirrors in the room.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Generally, it was a good experience with easy access to the Jewellery Quarter and the City Centre.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Our room was on the ground floor, would have preferred any of the other floors to give a good view of the city.

    I love the ambience of the room, quite comfortable and value for money. The staff were also friendly and ready to answer any questions and offer support where necessary. The breakfast menu, regular English breakfast but good quality.

    Stayed in March 2024

  • Reviewed: 10 May 2024

    9.0
    very convenient for our visit to the jam house and good breakfast in the morning
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 1 night

    large room and bed and bathroom

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Too hot

    Clean and friendly

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Stay was good but felt management and staff were very dishonest I left a very expensive item by accident and after check
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean good breakfast

    Good location

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Ideal for a short stay near the city centre
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The view was not great from the room, not the best for longer stays and people who like spending longer daytime hours in the hotel. But I arrived quite late in the evening and had to leave early in the morning so it was a short stay and the view did not bother me.

    The room was very cozy with good air conditioning that was easy to adjust for the perfect temperature level. Big comfortable bed and all the amenities were good. There was also a great breakfast buffet in the morning, which I fully enjoyed. The hotel was in a convenient location close to the city centre.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Everything was great apart from breakfast
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t brilliant .. poor choice of fruit .. no bread for toast … no cutlery

    Room was great 👍 shower lovely & big …. ed really comfy

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Comfy, good and adequate
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast finishes too early

    The room was really nice and clean

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    We booked and stayed overnight everything was as we expected.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Survey after survey question after question about our stay

    Clean overnight accommodation. This what we booked and expected. That is what we got.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was quite hot and we couldn't turn the AC down below a limit (20 degrees I think?)

    Great breakfast

    Stayed in April 2024

Showing 1 – 25

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