Nothing it was perfect

Everything so grand and beautiful

Stayed in April 2024

No view from our window there was a permanent blind down. I think because the view was looking out at the back of the building. But as we were only staying one night this wasn't to important to us.

Very nice breakfast. Location good

Stayed in May 2024

Only paid for inland view so basically no view, window had a blind that couldn’t be moved, would have been better to have a lower positioned blind, or cafe shutters, so you could see weather outside without having to manhandle the blind.

Excellent location, very “English” property. Rooms were comfortable and well equipped. Shower was large and powerful, no bath but not a problem. Nice evening turndown service and coffee/ teas were replaced after every room service. Fabulous outdoor heated pool, we were very lucky with the weather, and were able to lay by the pool even though it was only May. Staff were friendly and ready to help. Special shout out to the young man who was working the cocktail bar on the Thursday night. Very friendly and knowledgeable.

Stayed in May 2024

Nothing

Great ambience, beautifully clean, very highly trained and professional staff, excellent service and terrific food and drink.

Stayed in April 2024

No side Seaview from the bedroom. I paid for room for side Seaview. They were all Trees. Really should be paid little less not having the side Seaview. That the reason choose it. There is less prices without side Seaview. Also it was first floor I expect high up side Seaview. Next time you must let know if you don't have side Seaview. I belived paid too much without side sea view. Sorry to say I was disappointed.

Lovely bedroom and bathroom beautiful pool outside and indoor also very relaxing having cuppa tea and floter coffee in different lough rooms very history pics & Massive. My friend enjoyed do her good break from her home she hasn't had a holiday for years. I organise for her.

Stayed in May 2024

Bedroom

Stayed in May 2024

Comfortable

Stayed in May 2024

Fantastic staff and service throughout, lovely stay.

Stayed in May 2024

-

An enjoyable experience overall. The staff did amazing hospitality in the beautiful setting. The decor was elegant. The hotel has maintained its Victorian era charm. Nicely served breakfast, freshly cooked to order with everything available that appears on the menu.

Stayed in May 2024

Nothing

Ambience

Stayed in May 2024

Nothing

The rooms were large with outstanding views. Breakfast was of the highest quality with a wide range of choice. Staff were friendly, helpful and courteous.

Stayed in May 2024

No problems.

Relaxing, lovely swimming pool (especially as it was sunny and warm) . Very friendly staff. Great variety and quality of food. We will have to save up to go again soon.

Stayed in May 2024

The service at dinner could have been better. We had to wait a whole 30 minutes four desserts without any of the staff bothering to aplogize for the long delay. We had to attract their attention three times. Eventually, a member of the staff explained that they had to wait for the cheese, which one us ordered, to reach room temperature before they could serve all our our desserts.

Everything

Stayed in May 2024

Only one moan, getting a drink at the bar took forever. There seemed to be enough staff but it was all very slow!

First class breakfast. Freshly cooked to order. One of the best I’ve had. The staff were very friendly and accommodating. Lovely hotel, great location.

Stayed in May 2024

It’s very classy

Stayed in May 2024

Superb stay, extremely high quality experience

Stayed in May 2024

It would benefit from a terraced bar on the top floor to take in the view of the sea and Eastbourne, if planning allowed.

The property has kept its old charm of a grand hotel. You can still imagine the glitz and glamour of days gone by of people enjoying themselves here.

Stayed in May 2024

The location of the buffet. Tea, coffee, cereals and fruit drinks. No tomato juice.

Excellent but long walk to the buffet.

Stayed in May 2024

Parking good very convenient but expensive at £25 per day.

Great hotel, staff are fantastic. Pool very warm.

Stayed in May 2024

The staff in the restaurant’s were very friendly and extremely helpful. In fact all staff were amazingly friendly. Always greeting you with a smile.

Stayed in May 2024

The indoor pool was a bit claustrophobic especially when it was busy.

The deluxe bedroom was spacious and very comfortable Enjoyed the bar in the evening and the entertainment

Stayed in May 2024

Nothing.

Amazing building as always.

Stayed in May 2024

Nothing much except there were some noise from neighbouring room and the corridor.

Amazing hospitality in a beautiful setting. The decor was elegant and breathtaking. The room was immaculate and restaurants were fascinating.

Stayed in May 2024

The bedroom was large and the bed exceptionally comfortable. Good breakfast choices. Parking in the grounds was very easy.

Stayed in May 2024