Holyhead Road, Betws-y-coed, LL24 0AB, United Kingdom
#13 of 13 hotels in Betws-y-coed
Guests' ChoiceBased on 1728 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
9.4
Facilities
7.7
Staff
9.0
Value for money
8.1
Free WiFi
7.4
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End of dialog contentReviewed: 2 January 2024
Yvonnew
United KingdomThe only disappointment was the breakfast, ,we all had cooked breakfast during stay, the eggs were very hard and you could tell the breakfast had ɓeen reheated under the grill, not the best xx
Stayed in December 2023
Reviewed: 29 December 2023
John
United KingdomGreat value for Money
Stayed in December 2023
Reviewed: 29 December 2023
Paul
United KingdomIt rained every day 😁
Lovely staff and lovely old building with great character.
Stayed in December 2023
Reviewed: 25 December 2023
Jawando
United KingdomStaff very hospitable and friendly, breakfast was scrumptious, cosy atmosphere
Stayed in November 2023
Reviewed: 21 December 2023
Nicholas
United Kingdom£100 pound for a bunk is pretty expensive for 2 nights
Staff supurb
Stayed in December 2023
Reviewed: 7 December 2023
Richard
United KingdomNo hot water in shower
Stayed in December 2023
Reviewed: 1 December 2023
Gareth
United KingdomParking was tight in my van- but I was aware of that before I travelled as the ad made it clear
Friendly staff, location was great
Stayed in November 2023
Reviewed: 27 November 2023
Jo
United KingdomThere was no heating in the bathroom
The service was excellent the staff on reception were very accomodating and helpful, the room was very nice and meeted our needs the breakfast was great
Stayed in November 2023
Reviewed: 26 November 2023
Steve
United KingdomNothing
Pet friendly environment and good value
Stayed in November 2023
Reviewed: 24 November 2023
Hughes
United KingdomNA
Don't know why but TV aerial was full of Dust so was the back and bottom of TV, rest of the room was nice ,Bed was ok, Bathroom had some black mould in and out side the Shower. Heating was on in Bathroom but not in main bedroom, spoke to the lady on Reception and she came and sorted it out, very Helpfully Lady. Breakfast was 9 out of 10 :)
Stayed in November 2023
Reviewed: 23 November 2023
Ian
United KingdomExcellent value for money, friendly staff , good food and a good choice of ales .
Stayed in November 2023
Reviewed: 22 November 2023
Paulius
United KingdomAsking for a bank card details in case damage was done.
Stayed in November 2023
Reviewed: 9 November 2023
Lauren
United KingdomThe only negative was the shower, as this was really cold, we had to be in and out. Other than that it would have been perfect.
The staff where lovely and accommodated any request asked.
Stayed in November 2023
Reviewed: 6 November 2023
Amy
United KingdomThe heating wasn’t on in the room. It was really quite cold!
Great location, brilliant staff
Stayed in November 2023
Reviewed: 5 November 2023
Helen
United Kingdomnot stared on booming that additional fee for hottub sauna
room was amazing - we had the suite
Stayed in October 2023
Reviewed: 5 November 2023
Jo
United KingdomDated, rooms need updating.
Excellent location, great staff. Good breakfast, pool table and spa
Stayed in October 2023
Reviewed: 1 November 2023
Marie
United KingdomNothing
Friendly staff, good food, accommodated (and remembered) dietary requirements. I loved the spa - and they watched my dog while I was using it! Problems with WiFi and heating but very quickly resolved. Even got suggestions for places to visit/walk locally.
Stayed in October 2023
Reviewed: 30 October 2023
David
United KingdomComfortable, warm bunkhouse accommodation with excellent food in the restaurant. Friendly staff and prompt food service.
Stayed in October 2023
Reviewed: 29 October 2023
Hefin
United KingdomWas told when booking in that my single room was small.Opened door of room and small was not the word for it.You couldn't even have a proper shower because the cubicle was so small.Anybody claustrophobic do not book room 23.
Room was clean
Stayed in October 2023
Reviewed: 27 October 2023
Katie
United KingdomFriendly, clean room and great to have breakfast included
Stayed in October 2023
Reviewed: 22 October 2023
Debby
United KingdomThis was our second visit to the hotel this year & I can honestly say if we'd had this room on our first visit we wouldn't have booked a second visit the room was a good size bedroom but sad to see lots of cobwebs around the ceiling & a large black damp patch in corner by bed. The heating wasn't working on the first night so decided to use the spare quilt we found in the wardrobe, this had a hugh brown stain it. The next day we informed reception we had no heating & it was fixed by the time we came back that evening. Our room had small bathroom with no shelf over sink so nowhere to put wash stuff. The door was missing from the shower cubical and the shower tray was dirty around the edges. There was black mould around the tiles as extractor fan came on but didn't work.
Great staff, everyone we met was happy & helpful.
Stayed in October 2023
Reviewed: 21 October 2023
Tw
United KingdomBathroom could have been better.
Great breakfast. Very good staff at breakfast.
Stayed in September 2023
Reviewed: 21 October 2023
Debbie
United KingdomWith the building being a little old, the walls are thin and could hear my neighbors with the TV on. Nothing a pair of ear plugs can't sort out.
Nice easy check in, friendly gentleman explained everything about the hotel. I had an evening meal, the chili con carne was full of flavour and plentiful. Lots of choice of drinks. Relaxing atmosphere. I had a single en suite room. The bed was very comfortable, good pressure and hot shower, the radiator was toasty (after a cold day on the hills was very welcome) Breakfast had plenty to choose from, cerials, hot breakfast, fruit, Crumpets and pastries. The staff was happy for me to fill my small flask for another chilly mountain day.
Stayed in October 2023
Reviewed: 20 October 2023
Francois
South AfricaThe room was enormous and we loved it! Breakfast was tasteful and filling. The hotel is in walking distance of everything. We initially booked one night. After we experienced it we booked two more nights. It is a lovely little town.
Stayed in October 2023
Reviewed: 19 October 2023
David
United KingdomSome shelves in the bunkhouse showers would help. Had to put toiletries on the floor!! Drying room didn’t dry anything.
Friendly Staff. Great Location. Bar and breakfast were great.
Stayed in October 2023
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