Resorts World Birmingham, Pendigo Way, Birmingham, Bickenhill, B40 1PU, United Kingdom
#2 of 16 hotels in Bickenhill
Guests' ChoiceBased on 4764 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 18 May 2024
Stewart
United KingdomTo busy at breakfast not enough staff. Not staff fault they where great and tried hardest with some difficult ignorant customers
Great location for the Arena. Nice reception, hotel rooms and sky bar
Stayed in May 2024
Reviewed: 16 May 2024
Sharron
United KingdomThere was nothing I didn’t like
Clean, tidy, and close to the venue.
Stayed in May 2024
Reviewed: 15 May 2024
Yvonne
United KingdomDinner was very slow, again not enough staff to deal with the volume
Breakfast was hit and miss, not enough staff to keep things filled up, they were rushed off their feet!
Stayed in May 2024
Reviewed: 15 May 2024
Derek
United KingdomWe couldn’t work the coffee machine in the room .the breakfast was average and overpriced
The close proximity to the concert venue .the sky bar
Stayed in May 2024
Reviewed: 15 May 2024
Stephen
United KingdomWhen we arrived in the afternoon the sky bar was very busy so tried the sports bar it was empty and the draft beers were not on so had to drink over priced bottled beer, after the show we headed back there for a night cap where I was turned away for wearing jogging bottoms (£600 Burberry ones) they didn’t mind me wearing them in the afternoon when they were empty, imagine not getting in a sports bar with joggers on ?? it was very embarrassing I didn’t argue with them I just headed to the world bar by reception they were great there
Room was decent, spacious had coffee machine and biscuits, decent shower and the bed was comfortable, miller and carters where we ate was very good paid around £100 for the 2 of us with mains, sides and drinks
Stayed in May 2024
Reviewed: 14 May 2024
Tara
United KingdomNothing to dislike.
The property was well presented and the facilities inviting. The room was very clean and the walk-in shower was one of the best we have experienced for hotels. The staff were very welcoming and friendly and nothing was too much trouble. Would definitely stay again.
Stayed in May 2024
Reviewed: 14 May 2024
Steve
United KingdomLuxurious. Location
Stayed in May 2024
Reviewed: 13 May 2024
Gabriel
SpainWifi was very bad. Not easy to find when approaching as there is not a big name anywhere.
Nice hotel with spatious rooms and good beds. Gym was super good. Location is in front of the Expo so convenient but there is nothing else to do around
Stayed in May 2024
Reviewed: 12 May 2024
Mitch
United KingdomNot much option on the room service breakfast
The staff were really friendly
Stayed in May 2024
Reviewed: 10 May 2024
Dave
United KingdomNot a lot
Clean and modern
Stayed in May 2024
Reviewed: 10 May 2024
Alice
United KingdomThe fact we had to leave!
The proximity to the arena and the room. The bed was extremely comfortable, and there was plenty of space. The bathroom was modern and clean. Loved the mini fridge, and the air conditioning worked like a charm. The complementary access to the Santai Spa during off peak hours was perfect. Despite being close to the airport, we never heard a plane fly by!
Stayed in May 2024
Reviewed: 8 May 2024
Frazer
United KingdomPlenty of staff all who were very helpful. From the gent in the gatehouse, to reception to the sky bar breakfast everyone could not be more helpful. My stay was very comfortable indeed!
Stayed in May 2024
Reviewed: 8 May 2024
Allyn
United KingdomN/A
Great location for arena, restaurants and parking. Comfortable room with the benefit of the spa use. Lovely breakfast in the sky bar.
Stayed in May 2024
Reviewed: 7 May 2024
Mark
United KingdomLeaving8
Nothing was to much trouble, everything was in one place
Stayed in April 2024
Reviewed: 7 May 2024
Gary
United KingdomEverything
Stayed in April 2024
Reviewed: 6 May 2024
Sharon
United KingdomThe gym, the steam room, and the food love all
All the staff were very helpful and respectable.They will do anything for you.And there is always a smile on their face 😀
Stayed in May 2024
Reviewed: 5 May 2024
Montanna
United KingdomNo hand cream in communal bathroom was a shame
Stayed in May 2024
Reviewed: 5 May 2024
Derek
United KingdomI wasn’t impressed with Resort world - a few shops and chain restaurants. The “casino” was more like a seaside arcade, full of teens in hoodies and tracksuits.
Signature room was large, comfortable and clean. Spa was great and staff were very friendly.
Stayed in May 2024
Reviewed: 4 May 2024
Sarah
United KingdomThe sky bar was poor. The food,when we got anything and service were not up to expectations. The stand in manager, from the spa, was extremely helpful but could not solve all the issues
Hotel and its reception staff were fabulous and couldn't do enough for us
Stayed in April 2024
Reviewed: 4 May 2024
Kieth
United KingdomThe loud music on the restaurant using a sound meter, I happened to have on my phone showed it was 95Db, we asked for this to be turned down as it was deafening.
The location for the NEC was perfect, the hotel parking was great, reception and check in was very easy.
Stayed in May 2024
Reviewed: 29 April 2024
Chris
United KingdomStaff in sky restaurant/ bar less approachable
Location and friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Sandra
Isle of ManNothing really, everything was favourable.
Location is perfect when attending the arena with the bonus of the shopping mall and ample parking. The restaurant and bars were very good and staff were friendly and efficient.
Stayed in April 2024
Reviewed: 27 April 2024
James
United KingdomNothing
Everything, best hotel I have stayed in for a long time.
Stayed in April 2024
Reviewed: 26 April 2024
Anna
United KingdomSlightly better price would of been better
Nothing was to much trouble the staff were excellent we also really enjoyed the spa facilities
Stayed in April 2024
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