The meals in the dining room were very expensive. The bedrooms lacked luxury and special touches to take it to the next level

The receptionist was outstanding and dealt with any issues with kindness and thoughtfulness. The buffet breakfast was exceptional. It was delicious and so much choice. The meals in the lounge were tasty and in a relaxing atmosphere. All the staff were very obliging.

Stayed in February 2024

nothing really, room was maybe a little chilly - radiators so no adjustments but not a big deal.

Room comfortable, had everything you need. view was the car park but that didn't bother me. Bathroom very good. Breakfast was excellent, good varied choice.

Stayed in February 2024

Some facilities were closed in the evening and so we couldn't experience them.

The staff were friendly and the room was lovely. The bath was a good size. Everything was clean and the mattress was comfortable.

Stayed in February 2024

It was a bit cold in the room and it took a while to heat up,and the evening menu could do to be revamp not a good choice.

The hotel itself and staff

Stayed in February 2024

Dinner was very average.

Nice clean spacious room. Comfortable beds.

Stayed in February 2024

The pillows were not supportive enough and were very soft. Could do with been firm.

Staff were brilliant on reception on arrival. Very helpful. The room had been set out beautifully by agnie for our anniversary. The tv had good information on there. Plenty of different types of lighting and plenty of plug sockets. The bed was also comfortable. The complementry mini bar was a big hit with us. The added extras that we added to our room were there ready and waiting for us on our arival. The evening meal was delicious and the breakfast was cooked well. Plenty of selection. Plenty of parking there. Assess to the leisure facilities were brilliant. All staff throughout our stay were very polite and professional.

Stayed in February 2024

A shame that accompanied 15 year old was asked to leave the gym.

V.comfortable room & beds. No additional charge for dog which was unusual but v appreciated. Facilities & walks round golf course. Food on the evenings & breakfast good.

Stayed in February 2024

Not very warm, radiator in bathroom wasn't on so towels stayed wet

The room was spacious clean , bed was comfy

Stayed in February 2024

The bar was so busy first night. We decided to have some dinner in ground floor restaurant and ordered for 4 meals. But we got after 40 mins and I had cold grilled steak. Was not happy and I asked warmed one but still cold when they brought back it again.

It’s all perfect! My kids loved there and enjoyed

Stayed in February 2024

Food in restaurant was not great as chips undercooked and chicken in curry overcooked.

Quiet rooms, great staff.

Stayed in February 2024

Rooms were not clean. Towels very old.

Good spa facilities

Stayed in February 2024

Nothing

Leisure facilities as well as nice rooms

Stayed in February 2024

Pets in the hotel

Good

Stayed in January 2024

Takes forever to get to room. No bath. Keycard wouldn’t work properly.

Nice cosy beds. Comfortable temperature in room. Friendly staff, relaxed eating in bar.

Stayed in February 2024

Dripping tap in bath it was half full when we checked in 🙄and toilet flush sticking and filling all night kept me awake

Lovely location

Stayed in January 2024

Damaged dress I. Wardrobe had unseen water in bottom - hotel were helpful

Clean - food hot

Stayed in January 2024

The allowance of dogs meant that there was dogs barking all night in the room above us, and they were running around all night meaning we got no sleep.

Very clean, staff were very accommodating in busy circumstances. They could not do enough to make sure our stay was a great one. Spa was also very clean and the facilities were great!

Stayed in February 2024

It was a very busy weekend (end of school holidays) and the bar / restaurant staff were starting to struggle to cope with queues developing. That said they did cope and were very apologetic for the wait plus remained professional and courteous. I would suggest that on a less busy night then no issues would arise.

Breakfast was very nice and plentiful. The hotel was clean and modern. Staff were all very courteous and professional and couldn’t do enough for you. The rooms were excellent. Parking great and free. Picturesque setting for the hotel, wish we could have stayed longer and make more of the facilities etc.

Stayed in February 2024

There was some confusion about dinner bookings but not a major issue

Room was of a very good standard and very clean. Public areas are very pleasant

Stayed in February 2024

The bed was very bouncy and could feel the springs. The carpet was heavily stained in room 115. This was mentioned to reception staff

Location was great for our purpose of being close to Blyton race circuit. Good atmosphere in the bar area and restaurant. Food served was prompt and ok. Staff were very friendly and professional

Stayed in February 2024

Not applicable.

The hotel is really nice. Love the deco and the clean room with comfortable beds. I love the spa swimming jacuzzi sauna showers. The staff are amazing. The breakfast is delicious. Will definitely be back again.

Stayed in February 2024

Not to many options on food.

Very clean, beautiful hotel

Stayed in February 2024

The room we paid for was a superior room with a mini bar, unfortunately there wasn't as much choice of drinks in the fridge as there was on our stay last year. There was only water, white wine and Coors :(

The room was clean and spacious and the beds were comfy. The breakfast was lovely there was lots of choice.

Stayed in February 2024

No hairdryer in the room.

Nice ,spacious hotel. Lovely interiors. Delicious breakfast.

Stayed in February 2024

What used to be a quality hotel is being spoiled by Company penny pinching... toiletries, facilities/refreshments in room pathetic.

Location for visits to the area... there really is no alternative.....

Stayed in February 2024