Reviews of Holiday Inn Express Edinburgh – Royal Mile, an IHG Hotel 3 stars
300 Cowgate, Old Town, Edinburgh, EH1 1NA, United Kingdom
#93 of 170 hotels in Edinburgh
Guests' ChoiceReview score
Based on 3339 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.3
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Location
9.0
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Facilities
8.1
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Staff
9.0
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Value for money
7.9
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Free WiFi
8.5
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Reviewed: 23 May 2024
Ben
Ireland1 review8.0“Overall v good”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Lounge could be better for an evening drinl
Good and good
Stayed in April 2024
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Reviewed: 21 May 2024
Sheree
United States7 reviews9.0Superb- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
Young man checking us in on 5/19 didn't seem sure of what he was doing. A bit disjointed.
nothing went wrong. Breakfast was good.
Stayed in May 2024
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Reviewed: 21 May 2024
B
Ireland3 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Room was very dark. Very strange lighting setup - multiple lamps around the room but none were very bright and there is no ceiling light. Even during the day with daylight and all the lights on it was difficult to work because the room was so dim.
Wonderful staff. Very clean and comfortable.
Stayed in May 2024
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Reviewed: 18 May 2024
Cynthia
Singapore35 reviews1 helpful vote8.0“Overall stay was excellent”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Bfast always the same
Staff friendly n helpful, room comfortable…
Stayed in May 2024
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Reviewed: 16 May 2024
John
United States1 review8.0“Nice stay. If I were to stay again would opt for a room without a roll out sofa.”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 3 nights
Hotel remodeling caused my room to be changed from a room with two twin beds to one double bed and a roll out sofa bed. The type of room change was fine, but the roll out bed was very uncomfortable.
Staff was excellent, very helpful. Early morning(3am) to go breakfast provided for a taxi ride to the airport.
Stayed in May 2024
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Reviewed: 9 May 2024
Frances
United Kingdom25 reviews8.0“Excellent location for exploring the centre of Edinburgh; clean and comfortable.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
The room got a little hot and stuffy at times.
The location was excellent, we were able to walk easily to all the places we wanted to visit during our trip. A clean and comfortable hotel.
Stayed in March 2024
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Reviewed: 7 May 2024
Sofia
Greece32 reviews9 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
Breakfast was not great - no ham and cheese, jam out of a big tub with a plastic spoon...
Ok for a night's stay in Edinburgh's old town, but nothing to write home about. Clean room, no view, had to fill in forms with address and passport details on arrival which doesn't happen much nowadays...
Stayed in May 2024
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Reviewed: 6 May 2024
Eileen
Ireland3 reviews8.0“Perfect for a short visit to Edinburgh”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The bed was a bit small and we had an adjoining room to a family with small children who woke up early. We were on a break without our children but that's the luck of the draw.
Room was a good size, nice bathroom and staff great. Everywhere very clean and convenient location. Comfy pillows and luggage storage if you arrive early.
Stayed in May 2024
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Reviewed: 6 May 2024
Ricardo
United States9 reviews8.0“Great stay. I would highly recommend to others.”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 3 nights
Coffee could've been better. Hotel needs a service elevator so that employees/staff don't use the same elevator as guests. Shower's water pressure could've been a bit stronger. Need to lower the hand soap and shampoo bottles so that a normal person can get soap/shampoo out of the bottle. These are just recommendations. My stay was great and I would stay here if visiting again!
Location of the hotel was great. Breakfast staff was super, super helpful and kind. Room was clean and comfortable. All staff was very friendly and helpful.
Stayed in April 2024
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Reviewed: 6 May 2024
Erik
Netherlands8 reviews8.0“Friendly staff and excellent breakfast”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
The room was a bit cramped for three (2 adults and 1 child)
Breakfast was excellent. Staff very friendly.
Stayed in May 2024
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Reviewed: 5 May 2024
Andrew
Canada1 review7.0“Good”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Beds are awful could not get comfortable and would recommend bigger beds
Clean and quiet hotel. Breakfast was excellent and front desk helpful
Stayed in May 2024
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Reviewed: 2 May 2024
Anne
Ireland25 reviews9.0“Central, clean and friendly”- • Leisure trip
- • Couple
- • Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
All good
Hotel was very close to centre of Edinburgh old town so very convenient
Stayed in May 2024
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Reviewed: 30 April 2024
Nikola
Slovakia18 reviews3 helpful votes9.0“Stay in Edinburgh”- • Business trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
quite expensive, no vegetables for breakfast
Good location, comfy beds, USB plug for charging, various glutenfree options for breakfast
Stayed in April 2024
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Reviewed: 27 April 2024
Pat
United Kingdom9 reviews7.0“Accommodation was clean., comfortable, friendly helpful staff near the royal mile.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Felt for health and safety there should have been shower mat in shower cubicle. Because small eater would have liked small crusty rolls for breakfast.
Very clean, organised and fit for purpose. Minimalist. Easy to get a taxi. Helpful staff. Comfortable bed. Ample breakfast. Decent tv to watch the news.
Stayed in April 2024
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Reviewed: 27 April 2024
Ekaterina
Romania83 reviews13 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Double Room - Disability Access
- • Stayed 3 nights
- • Submitted via mobile
Breakfast is quite poor, the sofa bed was quite narrow for 2 persons, the bathroom has only a certain for shower, so all the water was on the floor, smell of dust in the room
Good location, easy check-in and check-out, very quiet during the night, clean, friendly, and useful stuff
Stayed in April 2024
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Reviewed: 27 April 2024
Alan
United Kingdom8 reviews9.0“Great base to head out and see the sights of Edinburgh”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Great location, friendly staff, nice room and complimentary breakfast
Stayed in April 2024
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Reviewed: 25 April 2024
Eduardo
United Kingdom10 reviews8.0“Good option for large group in EDI Royal mile”- • Leisure trip
- • People with friends
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The shower had curtains and it was a bit messy after use. Also, the water pressure was low
Good location and quiet place being close to city Centre. Breakfast was great. They put us on a bigger room to accommodate three people on the same room.
Stayed in February 2024
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Reviewed: 22 April 2024
Brian
United Kingdom6 reviews9.0“Would recommend parking just down road.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
N/a.
Staff super friendly. Ideal location for royal mile. Including breakfast with price was great.
Stayed in April 2024
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Reviewed: 22 April 2024
Doherty
Ireland9 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The beds was not comfortable
Stayed in April 2024
-
Reviewed: 21 April 2024
Anna
United Kingdom63 reviews10 helpful votes7.0“Basic but pleasant. Great location”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Breakfast could be improved. We stayed with the Holiday Inn Express in other cities and the choice and quality of food felt somewhat better.
Great location, only couple of minutes from the high street and royal mile. Basic but pleasant. Neat and comfortable rooms.
Stayed in April 2024
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Reviewed: 19 April 2024
Maria
Netherlands16 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Bed is too small for 2 people
Location is great
Stayed in April 2024
-
Reviewed: 17 April 2024
Alison
Ireland2 reviews2 helpful votes9.0“We were very happy with our stay and would recommend the hotel to other people.”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
The location was great for us and central enough for walking around the centre of Edinburgh. The staff were friendly and the breakfast was surprisingly good. We were a family of three - 1 adult and two older teenagers so with the sofa bed being used the space in the room was limited but better than expected.
Stayed in April 2024
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Reviewed: 17 April 2024
Wendy
Netherlands14 reviews2 helpful votes8.0“Basic hotel, good location and nice staff”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The matress was too soft, bad quality
Stayed in March 2024
-
Reviewed: 14 April 2024
Acikgoz
Turkey7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Breakfast is weak
Very good location
Stayed in April 2024
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