Think we had some walkers staying in our room before us, so smelt a bit of feet! The little sink in the bathroom was part of the cistern so made brushing your teeth a bit tricky.

Friendly staff who gave us bowls so we could make our own breakfast. Very clean.

Stayed in April 2024

There is an enormous green light on the ceiling that lights up the whole room as soon as you turn off the main light. Combined with the blue lights in the corner, it's impossible to go to sleep as it's like being under a floodlight in a torture room.

The Mouse room was very well presented, clean, neat and warm (it was a chilly evening). Tea making facilities were great and towels were fluffy

Stayed in April 2024

The hearing was on when we came and it was so hot! We turned it down but probably best to have someone check before people come in. Also, would be good to have a better way to open the windows in the property.

We stayed at the Ratty suit which had a room with a double bed and a room with two bunk beds. The suit was really clean and really well thought through, the children thought it was magical! The space is huge and the kitchen well equipped, we loved it! And would hugely recommend! It’s just opposite the gate to the first entrance and there’s plenty of parking. It was very quiet and probably much better for that reason then the rooms within the actual site.

Stayed in April 2024

The small shower and loo that doubles as a sink tough to use if of a larger figure or claustrophobic. Didn't realise hotel is in the park grounds so struggled to find it first off. If walking out the walk back is a killer if you're unfit or of limited walking capability. But I'd go again just need my inhaler lol

Lovely set up , great for kids but adults alike. Close to all local attractions . Stunning views and area. Clean , was not noisy at night . Bed was comfortable.

Stayed in April 2024

Everything was good

Breakfast was sold out which was disappointing

Stayed in April 2024

No wine glasses in the room as specified and I was a little disappointed to find no cutlery or crockery in the kitchenette. No hair dryer either.

Lovely room theming. We stayed in a wizard room and the kids loved the bunk beds and the TV in the kids sleeping area. Nice, clean comfy bed.

Stayed in April 2024

The food options were poor, it was ok for one night but it’s cheap fast food at restaurant prices. Breakfast was really basic.

The Wizard themed room was excellent, a good size very comfortable and clean. The children’s entertainment was a fantastic unexpected bonus, more for younger children but my 10 year old still enjoyed it. The location for local attractions is perfect.

Stayed in April 2024

The fridge was tiny unfortunately, good thing we had travelled with an electric cool box, so had double the space. We managed to eat for 2 days from just the microwave, and the tiny sink. The hot water in the kitchenette and the bathroom was scorching but there were no signs up to warn you (like you see in many other places), just something worth considering with young children around

We didn't venture out into the clubhouse so couldn't comment, but there was one, and it was serving food, which is good. Lovely little playground, and courtyard with a ping pong table, nice touch. And the views just cannot be beaten! We stayed in the wizard family room (triple bunk bed) and it looked over the valleys, right to Heights of Abraham. Easy access to gullivers kingdom, although you do still have to either walk up the rest of the hill, or down again, ypu can't enter from the gate near the ping pong table (you can pass your packed lunch over it though when you send hubby back to the room to fetch it!)

Stayed in April 2024

The room smelled musty and damp, and the bathroom smelled of wee like it hadn't been cleaned properly. 3 of the tea mugs hadn't been cleaned properly and still had bits in them. The adult bed wasn't comfortable, but daughter enjoyed hers. Honestly if the room was a little cleaner it would have been an excellent stay because there was so much about it we enjoyed.

The rooms were very nicely decorated and sizeable, our daughter loved the pirate theme. The balcony was beautiful. The entertainment in the evening for the children was lovely, we all had fun at musical bingo!

Stayed in April 2024

Room description of what’s included is generic for all rooms and the promenade rooms are smaller with less facilities. Very small with few amenities. Sink over the toilet and no wardrobe.

Location for centre of Matlock Bath and Heights of Abraham.

Stayed in April 2024

We stayed for 4 nights at a cost of £120 a night. The themed rooms are constructed from two rows of shipping containers painted and decorated on the outside to look like a fairy castle. They’re comfortable but not luxurious in any way. The breakfast which we paid for separately was a minimal effort affair. Either small kids cereal boxes, or bacon / sausage dried up under a heat lamp on equally dried up bread rolls. The staff were friendly but seemed in a bit of a flap every time we went into breakfast, especially the manager. The radiator in our room made a loud clink sound around 3am each night and made us jump out of our skin! You could get much nicer accommodation for this price.

As a family of 3 (2 adults & a 6 year old) we stayed in one of the wizard themed rooms. Our son loved the room and was beyond excited. The location is convenient if you are planning a trip to Gulliver’s Kingdom as it is inside the park (Not great if you don’t plan a trip to the park!). Staff were friendly. The room was comfortable.

Stayed in April 2024

Very slippy steps also a dangerous step just outside of the door. Also the reception area was run down and didn’t give a great first impression

Clean

Stayed in March 2024

Our first room had a broken radiator and was therefore incredibly hot. However we were moved to a different room very quickly with no issues by the friendly receptionist. Also, there didn't seem to be any mention on Booking, of the fact that the hotel was in the middle of a theme park. Once we realised this, it was fine and we booked tickets for the park. However, if you didn't want to go to the park with your kids, then I can see it causing a lot of family arguments! This should probably be made more obvious.

Themed room, fridge in the room. Playground was a good bonus as was the family facilities room.

Stayed in April 2024

The price of the rooms could be a little lower but we understand everything is high priced at the moment

The facilities and themed rooms are fab for families, my girls love them and the entertainment in the evening is always a big hit with the kids. The hotel has everything you need in a nice neat setting. Always feels like a little holiday even when we're visiting family down the road

Stayed in April 2024

The only thing I thought was bad at the explorers retreat was the evening meal and the breakfast, I think it was overpriced for the quality of the food we had.

It is in a good location and good entertainment for the kids on the Easter holiday. We had a two night stay and also the staff was great.

Stayed in April 2024

The views

Stayed in April 2024

Not the cleanest. Sink on toilet.

Great location. Friendly staff.

Stayed in April 2024

Our room was tiny although usage of space was maximised. Some might say (including my wife and eldest child) that it was claustrophobic. For what we paid on a bank holiday weekend, I thought it was okay. Maybe I would advise mattress protectors for the beds for peace of mind.

Warm and cosy space, definitely a step up from camping. It was clean and dry. The kids enjoyed the ping pong. Right next to Gulliver's amusement park where we spent 2 hours of our afternoon (which was enough).

Stayed in April 2024

Room could have been a bit cleaner

Great location , views from room was amazing

Stayed in March 2024

Na

Stuff especially Simon, very helpful and so so kind ! Very nice experience

Stayed in March 2024

Shower was unclean, black hair on the walls. Mattress with bottoms and holes no comfortable. The room made on a metal box. It's like a ship container with small space IKEA decoration, sink and toilet were altogether in one unit, difficult to use. It is not for everyone.

Location and staff were good

Stayed in March 2024

We just wanted a place to crash after attending a concert locally but were delighted with the Wind in the willows themed cabin that we were allocated. Bear in mind this is primarily accommodation for Gullivers kids theme park. We did not take up the other facilities on offer so cannot comment on those.

Stayed in March 2024

Good locations. Comfortable and warm. The beds were great.

Stayed in March 2024

It was cold in the rooms stayed in promenade apart from that it was brilliant be lovely on summers day 😀

The staff were absolutely fantastic made us so welcome that's why I've booked on for this weekend and next weekend 😁

Stayed in March 2024