Waterloo Square, St James Boulevard, Newcastle upon Tyne, NE1 4DN, United Kingdom
#19 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 5022 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.5
Staff
9.3
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 13 May 2024
Toby
United KingdomBreakfast could be slightly better
Comfy bed, Good shower Close to where i need it to be
Stayed in May 2024
Reviewed: 13 May 2024
Alison
United KingdomRoad was a bit noisy - would request a room on the other side
Very friendly and knowledgeable staff clean, comfortable room, great breakfast, value and location
Stayed in May 2024
Reviewed: 13 May 2024
Bethany
United KingdomNothing.
Staff were very friendly. Room was clean and the bed was super comfy. Location great - really close to the train station. Breakfast included too and they were very happy to provide veggie options. They also have a sign offering toiletry supplies if you've forgotten anything - nice touch!
Stayed in May 2024
Reviewed: 13 May 2024
Lynne
United KingdomBreakfast was terrible
Central location
Stayed in May 2024
Reviewed: 11 May 2024
David
United KingdomN/A
Staff couldn't do enough for you. They were excellent
Stayed in May 2024
Reviewed: 11 May 2024
Ewan
United KingdomPrice of drinks ridiculous
Beds very comfortable. Bathroom clean and with spacious shower
Stayed in May 2024
Reviewed: 11 May 2024
Melissa
United KingdomThe hotel was clean and tidy. The room had everything we needed and we especially appreciated the iron and ironing board as many places don’t off this without cost. Breakfast was included and very nice. The local authority car park was very reasonable and a stones throw away from the hotel, perfect! Staff were very friendly. Would stay again.
Stayed in May 2024
Reviewed: 10 May 2024
Nigel
United KingdomCost of hotels in general is to high.
Breakfast included
Stayed in May 2024
Reviewed: 10 May 2024
Nigel
United KingdomNothing
Breakfast included
Stayed in May 2024
Reviewed: 8 May 2024
Sanko
United KingdomNo negatives
Location, ease of booking, staff professional & approachable. Excellent breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Kyle
United KingdomThe noise from a group upstairs causing a row. The phone in the room didn't work to complain to reception.
The room was spotless and spacious. Very comfortable. Location was exception and very close to the Metro stop.
Stayed in May 2024
Reviewed: 7 May 2024
Fr1986
GermanyWith the sofa-bed in use for our daughter, there was nearly no place left in the room for our suitcase or anything else One bedside-lamp was far too dark for reading, and the other one only worked with the ceiling lights activated, which made both of them useless. Luckily, our daughter kept sleeping with ceiling lights activated.
Cheap accommodation close to the city center and train station with breakfast included - perfect for a short visit in newcastle Well- designed bathroom with separated toilet, perfect for family use Blue glowlight in the bathroom for night use
Stayed in May 2024
Reviewed: 6 May 2024
Cherupally
United KingdomThe size of double bed is small. I stayed before holiday in many hotels but this double bed looks snall
Staff friendly and good service
Stayed in May 2024
Reviewed: 3 May 2024
Kathleen
United KingdomGreat
Stayed in April 2024
Reviewed: 2 May 2024
Karen
United KingdomNothing
Nice room clean and just what we wanted breakfast was excellent good choice something for everyone
Stayed in April 2024
Reviewed: 1 May 2024
Andrew
United KingdomPretty basic and over priced
Convenient for Arena
Stayed in March 2024
Reviewed: 30 April 2024
Yann
FranceThe only downside was early morning like 4-5 am lorries and traffic noise.
Friendly welcome, comfy bed, easy walk from the train station. Good location to reach the river rapidly for early morning jog.
Stayed in April 2024
Reviewed: 29 April 2024
Caroline
United KingdomIt was fine, it was clean and comfortable.
The location was great as we were attending a gig at the City Hall
Stayed in April 2024
Reviewed: 27 April 2024
Nikanne
United KingdomThe plates were cold and would have been better warmed up
There was plenty of choice and lots of it.
Stayed in April 2024
Reviewed: 27 April 2024
Steve
United KingdomNothing really
Excellent location, breakfast included
Stayed in April 2024
Reviewed: 24 April 2024
Walker
United KingdomBreakfast quality could be improved.
The welcome from the reception staff. Outstanding.
Stayed in April 2024
Reviewed: 23 April 2024
Diane
United KingdomCooked breakfast wasn't great. Scrambled eggs were tasteless and bacon dry. Orange juice tasted watered-down.
Very friendly staff on reception when checking in. Room clean and comfortable. Location ideal for purpose of visit.
Stayed in April 2024
Reviewed: 22 April 2024
Robert
United KingdomNo option for a wake up call. Not even automated
Breakfast, location, cleanliness and staff
Stayed in March 2024
Reviewed: 21 April 2024
Ciaran
IrelandBreakfast is a bit stodgy. Tasteless sausages, watery scrambled eggs.
Staff were very helpful and in good cheer
Stayed in April 2024
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