No a/c. Wish we had two fans for the size of the room.

The location is excellent. Breakfast is satisfying.

Stayed in May 2024

Staff and owners are very nice, warm, and friendly. Free and safe car park. Accessible for all abilities. Lovely elegant reception and bar/restaurant areas. Lifts Cleanliness Location

Stayed in May 2024

Work being carried out at property, we were’nt notified until after booking.

Location

Stayed in May 2024

Overpriced considering there was no facilities available, due to my mobile phone being on silent whilst driving then no internet available till after we booked in, we didnt know we couldnt get a drink or food at the hotel 328 quid was extortionate even tho it was bank holiday we thought for 1 night stay

Hotel refurb very nice

Stayed in May 2024

The carpark was closed due to restoration. But is close to reopening

The size of our room was huge. The hotel is practically on the beach. View from the room was great

Stayed in April 2024

The lighting in the room isn't very bright . Also, we weren't supplied with any towels, but this might be because we booked relatively late and turned up half an hour later.

Nice and close to the beach and town. Nice and friendly staff as well. Room was a lovely temperature, which was appreciated after we had just walked up Snowden in very poor,cold weather .

Stayed in March 2024

I had booked the room last minute as a surprise for my daughter's 21st birthday. I received an email on confirmation of booking stating that currently the hotel was being refurbished, so no breakfast, no bar or car park were available, however they were looking to reopen on the 6th April ( we were staying on the 4th), so to me it sounded like it would be nearly finished. When i arrived, there was builders fences around the front of the property.One of the builders had to point out the entrance, as there was no signage to indicate where to go instead. There was equipment and people working everywhere...at first i thought i had maybe got the wrong place , because it didn't actually look open at all. The entrance lobby to the side of the hotel was absolutely full to the brim with stuff, they had clearly just had a delivery of interiors things, it was complete chaos. the guy behind reception was quite unapologetic and just said i had received the email to say they were refurbishing and I could still cancel now. It was really upsetting. He showed me the room, which was fine, so i went with it. When we came back down his manager had overheard what i had said and upgraded us to a seaview room, which was nice of her. Overall i am sure it will be a really lovely hotel when it is finished, but i thought the email they sent could have more accurately reflected the state the hotel was going to be in. Bearing in mind I had to book under a no cancellation tariff , cancelling on receipt of email would still have meant that i would have paid for the room immidiately, then would have had to pay for another room and wait for the refund.

The room was really nice.Spacious, clean and with a sea view. The location of the hotel is great and one day it will be a really lovely place to stay.

Stayed in April 2024

Only issue was that the cars that were parked in front of the hotel were getting concrete mixture splashed on them, which the workers were being neglectful to as with a little bit of care this could’ve been avoided.

Despite renovations were taking place at the hotel, the stay was comfortable, staff were polite and the hotel was very clean.

Stayed in April 2024

Unfortunately there was a lot of renovations to the hotel so not everything was available, however this had no impact on the stay,

Great location, lovely friendly staff, close to all the amenities

Stayed in March 2024

Good location Parking nearby

Stayed in February 2024

Unfortunately, they are having renovations. Most facilities are not working. Rooms are good, but just a little bit too hot. Remote temperature for the room isn't working.

The staff are extremely friendly and helpful. Probably the only thing I like in this few night stays! Security is awesome too, not afraid of taking a late night smoke! Design of the room are quiet and a nice sea view!

Stayed in March 2024

No parking and no breakfast but staff very friendly can't wait to go back when all the refurbishments are done so I can have a breakfast

Stayed in February 2024

Spotlessly clean and comfortable Great view Lovely staff

Stayed in March 2024

No breakfast no bar renovations taking part.

Stayed in February 2024

Hotel wasn't finished. Still under renovation. If the current standard is continued, it will be a beautiful hotel!

Very comfortable room. With plenty of space. Three adults stayed in one room, but we didn't feel like we were too close. Staff were extremely helpful and very friendly especially when our friend got stuck in the bathroom! Quickly came to the rescue and got her straight out. (We found it hilarious) Check in was quick and easy.

Stayed in February 2024

Those greasy toasts on full English totally unnecessary, not tasty

Pleasant staff

Stayed in December 2023

Room could have been a bit warmer

Lovely location everything close by and lovely sea views

Stayed in December 2023

That small steep bit at the beginning of the ramp. That was pretty much the only complaint...

It was a nice place on the seafront. The ramp to get in was initially a bit steep but no problem with a little help. The staff were friendly and although we looked out on to a small car park it was sort of a cute view for all that. Very good at the price.

Stayed in October 2023

TV a bit small and beds a bit small

Perfect location great sea view

Stayed in November 2023

None

Helpful staff

Stayed in November 2023

comfy bed and very friendly staff

Stayed in October 2023

After parking about a mile up the road, I was informed at reception that they have parking to the rear of the hotel, managed to get a spot which made the stay better. Friendly bar staff and reception.

Stayed in October 2023

Needs nicer colours! Grey is so boring … nice feature wall but whatever happened to bright soft or boldly painted rooms. Ok shower itself but really not a fan of curtains in shower - v awkward as they always attach themselves to you whilst showering. Water in bathroom sink took a while to get warm and meantime splashed at high speed in sink and around which filled up too quick so had to keep turning off tap and letting cold water out before got hot water - quite annoying.

Lovely view of sea; room fine - shld bring own pillows as these too “dense” for me. Warm, comfy, easy, charming staff. Good curtains blocked out most of light

Stayed in October 2023

nothing

fantastic hotel great staff beautiful room breakfast excellent

Stayed in October 2023