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  5. Reviews of Epsilon Hotel

Reviews of Epsilon Hotel 3 stars

27-A Romford Road, Stratford, Newham, London, E15 4LL, United Kingdom

#701 of 1,009 hotels in London

Guests' Choice

Review score

Based on 2924 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff great location good value

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Good value and very clean, perfect for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The room was a bit small, we only had one suitcase and a couple of backpacks so it was ok, but if we had another carry-on suitcase, I’m not sure where it would fit. The room doesn't have any air conditioning and was quite warm even during a rainy weekend in April. It also faced the road, so leaving the windows open at night brought in a lot of noise from the street below.

    The room was clean and had all the basic amenities you might need for a short stay in London. The staff was friendly and the hotel is located in a safe area, near a big train, bus and metro station and shopping center. Plenty of places to eat and drink around too.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    the shower

    fine as low-cost hotel

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Note staff let us store bags before check in and after we had checked out to allow us to explore London without the hassle of bags. Very friendly and very happy

    Stayed in May 2024

  • Reviewed: 28 May 2024

    6.0
    Ok place to stay for a night
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was clogged. The staff when I arrived was not friendly. Was on the phone the entire time when I checked in. She didn’t even looked like she wanted to be there. No smiling og hi when I walked in. My window was right in front to the bus stop. So there was a lot of noise and loud talkable ppl waiting for the bus at night.

    It was near the stratford bus station & tube Lots of shops and mall nearby The room was spacious Facilities was great Nice with a kettle and free tea/coffee

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Excellent value, clean and comfortable rooms, friendly and helpful staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean room,friendly and helpful staff

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Great location and decent size rooms.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent room size and plenty of amenities and restaurants close by.

    Stayed in April 2024

  • Reviewed: 24 May 2024

    8.0
    Great situation for us, enjoyed our stay, didn’t have breakfast but it looked good and very well pri
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn’t like was the black carpet!

    We went to see Abba the Voyage, about 25 min walk, only stayed 1 night, not the best area, but suited us very well

    Stayed in April 2024

  • Reviewed: 21 May 2024

    8.0
    Good value for money.
    • Leisure trip
    • People with friends
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Square toilet seat, which shifted. Wallpaper dated. Fan hanging off wall.

    Value for money. Cleanliness in room and bathroom.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Good value 2 night stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some things in the room were broken. E.g. the fan didnt work. Very difficult to close the windows completely to drown out the noise from the main road. (It may be a common window type, but I'd never come across one like that before) 2nd night was much quiter after some googling to work out how to secure window further. The fan wasn't an issue (although maybe in the summer that may be an issue for someone). Maybe some instructions on closing the windows ref the different levels of closure would be useful. As i say we were able to close them fully and block most of the sound out on our second night. But on our first night the noise that they let in was awful even though they seemed to be completely closed.

    Situation. Close to good transfer links and to olympic park. Friendly staff. Clean.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough pillows on bed (only 2 for a double bed) and no hand towel in the bathroom.

    The staff were very friendly and helpful. The location for the O2 was great.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    6.0
    Nice for a short stay
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 4 nights

    -Noise cancelling of the room -Heating was too much in the bathroom and wasn't easy to turn it off -Wifi wasn't working

    -Comfortable room -Close to underground Maryland station -Close to supermarket and restaurants

    Stayed in May 2024

  • Reviewed: 8 May 2024

    6.0
    Noisy
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Doors into the rooms bang shut very loudly. Where I was seemed to be opposite a room used by people who went in and out all night and showed no respect to people in other rooms. The banging of the doors just kept me up all night into the early hours of the morning. This should have been monitored by staff a bit more.

    I had a corner room, so lots of space. All very clean and a comfortable bed. Nice shower with good pressure and hot water.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Always love to stay in London
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very little improving would make a difference: two hangers on the rear of the toilette’s door for towels, for example.

    Overall good standard of service comparing to related structures

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hooks or shelves in the bathroom

    Ample room

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Worth book again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    The Breakfast

    The area is quiet & reachable

    Stayed in April 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Stay was OK
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small and very warm. Could not leave the window open over night as it looked on to a busy main so would have been difficult to sleep through the noise

    The hotel is very close to the train station and shops. Lots of places to get food close by.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very expensive for a single room

    Friendly helpful staff

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    friendly staff, good facilities
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    all good

    clean and warm

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't any parking

    Staff were very good. Price for London was good too.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great value
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    I would have liked more than 1 pillow (however I’m sure if I had gone to reception I could have got another) in room 112 the bathroom door didn’t close h less you locked it.

    The room was spacious and both the room and bathroom were very clean.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    A one night stay on which I was highly satisfied.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    I have nothing to complain about and I would recommend it to anyone who needs accommodation in this area.

    It was good location for where I needed to be.Stratford centre was close by and Westfield shopping centre. Just a short walk from Stratford station. My single room was really clean and comfortable and I slept very well. I wasn’t sure what to expect but I was very pleasantly surprised and at a very reasonable price.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms/shower

    Clean

    Stayed in April 2024

Showing 1 – 25

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