The Crescent Buxton, Buxton, SK17 6BH, United Kingdom
#3 of 7 hotels in Buxton
Guests' ChoiceBased on 1243 hotel reviews
8.7Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.0
Value for money
8.1
Free WiFi
9.4
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End of dialog contentReviewed: 2 June 2024
Roger
United Kingdomcheck in was a little slow.
A wonderful stay at a fabulous spa hotel. The spa facilities are excellent with 3 different spa pools, one outside and the sun even shone!. Lovely, comfortable room overlooking the park with a special message, chocs and card for our anniversary. Fantastic!
Stayed in May 2024
Reviewed: 2 June 2024
Andrew
United KingdomRecently renovated and done to a high standard, rooms are big well equipped and comfortable, spa has great modern clean facilities. Breakfast was excellent and good value. Bar has nice atmosphere and good selection of drinks and snacks. Buxton is a lovely old town and there's good places to eat. The tapas bar round the corner is excellent
Stayed in May 2024
Reviewed: 31 May 2024
Diane
United KingdomOnly negative was the phone in the room lights up at night which is a little distracting but wouldn’t put me off visiting again.
All areas of the hotel were clean . The spa facilities are amazing.The breakfast choice was fantastic and the cooked to order main breakfast was lovely.Staff around the hotel are attentive and professional.
Stayed in May 2024
Reviewed: 30 May 2024
Barbara
United KingdomSome mold type stuff round the pipework in the pool area.
The staff were so friendly and the facilities were brill
Stayed in May 2024
Reviewed: 28 May 2024
Christine
United KingdomWe would have liked an early check in just to refresh before the wedding but this would be charged at £100 this is excessive, and as the wedding was at the hotel feel you should offer this to wedding guests, we had to leave the pre wedding breakfast to check in ..... also, since booking the hotel, I have been bombarded with marketing nearly daily do you want to book an evening meal ? Do you want to book a spa etc Our focus was to be at the wedding so no need for these extras.
Lovely hotel nice ambience, we were there for a wedding which was excellent Rooms were beautiful, clean , well decorated just gorgeous.
Stayed in May 2024
Reviewed: 27 May 2024
Alex
United KingdomWhy not have info in rooms about Wi-Fi etc? And for £350 a night maybe more than just two small bottles of Buxton water! Better signposting to some rooms (e.g 205!)
Spa and facilities excellent.
Stayed in May 2024
Reviewed: 25 May 2024
Jill
United KingdomEverything ! The spa / rooms and the staff
Stayed in May 2024
Reviewed: 23 May 2024
Chris
United KingdomNot hotels fault - but the entrance isn't very obvious! Would be good to have a couple of planters or something to denote where the main door is :)
Great Breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Andrea
United KingdomBreakfast was disappointing, we had clarified about gluten free before booking, and when we went to breakfast and things were just taken of the breakfast instead of replaced and we were not told this was going to happen, best disappointed
The spa facilities and the room
Stayed in May 2024
Reviewed: 18 May 2024
Amanda
United KingdomCheck in was quite chaotic, staff seemed a bit stressed and perhaps needs to be organised more efficiently, by the time we got to use the spa facilities it was almost 4 pm
Beautiful hotel, breakfast was fab
Stayed in May 2024
Reviewed: 17 May 2024
Debbie
United KingdomSteam room was disappointing - and I got lost trying to find my room
It’s a beautiful building and the facilities
Stayed in May 2024
Reviewed: 17 May 2024
Simon
United KingdomAt breakfast, the hot food was very slow and the coffee was very bitter and silty (as though it was ground far too finely for a french press). At the bar, my burger was very over cooked to the point that it was tasteless and rubbery - I sent it back and the situation was rectify well.
The staff were truly amazing across every area of the hotel and spa. The hotel's specs and decor are sophisticated but warm and homely. Checking in and out was easy and the valet parking was seamless.
Stayed in May 2024
Reviewed: 17 May 2024
Jill
United KingdomAmazing thermal pool - fabulous breakfast - phenomenal staff ! Wow wow
Stayed in May 2024
Reviewed: 16 May 2024
Allyson
United KingdomNothing
Unique, pleasant, relaxing
Stayed in May 2024
Reviewed: 16 May 2024
Helen
United KingdomComfortable room .Excellent breakast . Staff were friendly and helpful. The spa was great. Lots of facilities and not too busy.
Stayed in May 2024
Reviewed: 16 May 2024
Aidan
United KingdomBed was a bit stiff.
Absolutely adored it:)) spa was relaxing and massive, food was delicious, room was luxurious and the building itself is so well kept.
Stayed in May 2024
Reviewed: 15 May 2024
John
United KingdomThe extractor fan in the bathroom was not working. The package for the shower hat was empty.
Breakfast was great. All staff were friendly and very helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Julia
United KingdomI was surprised to see the one usual option of Smashed avocado on sourdough bread was not available
The breakfast menu was very extensive, with both continental and traditional options available. The staff were attentive and pleasant.
Stayed in May 2024
Reviewed: 12 May 2024
Lynda
United KingdomThe spa was one of the nicest we have experienced however there are touches that need to be made such as the door frame of the white door (outdoor pool area) where the metal has rusted between the tiles and paint. And the doors that have misshapen by the lower floor twilight pool and for all the rooms to be working as two were out of order. All these are such small, easy to fix adjustments and did not impact on our personal experience. I am incredibly particular and these would elevate your customers experience from superb to exceptional.
The hotel was beautiful, the room we stayed in was stunning, we couldn’t have asked for a better experience.the staff were all friendly and professional.
Stayed in May 2024
Reviewed: 11 May 2024
Elizabeth
United KingdomIt was amazing, fabulous spa.
Stayed in May 2024
Reviewed: 9 May 2024
Joanne
United KingdomCan’t use lockers in the spa if you have stayed in the hotel very bizarre so no where to put your belongings that are locked away and easy accessible when you have checked out of the hotel just odd little things like that
Beautiful restored old property very modern trying on with the refurbished old
Stayed in May 2024
Reviewed: 9 May 2024
Jane
United KingdomNothing!
A beautiful building, a good sized room and very comfortable bed. Breakfast was delicious with a great choice on the menu, I particularly liked that local produce was used. The staff were very attentive and on arrival we had a very kind gesture of a card and bottle of chilled Prosecco waiting for us in our room as our stay was to celebrate a birthday and anniversary, a really nice thought, we will definitely go back again!!
Stayed in May 2024
Reviewed: 8 May 2024
Tom
United KingdomBeautiful property and location, Spa facilities are 10/10
Stayed in May 2024
Reviewed: 8 May 2024
Bridget
United KingdomWe struggled with the shower a bit.
The high ceiling the decor the whole thing really.
Stayed in May 2024
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